Intelife
Intelife is a Western Australian not-for-profit social enterprise and registered NDIS provider, founded in 1991, delivering disability support services (lifeskills, customised and supported employment, school leaver transition) and commercial cleaning, horticulture, and conservation services to 650+ participants and multiple government and corporate clients across Perth Metro, Peel, and South West WA.
- Company typePrivate
- Founded1991
- HeadquartersPerth, Australia
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Intelife does
Intelife is a Western Australian not-for-profit social enterprise and registered NDIS provider founded in 1991 by a group of parents seeking to create pathways for their children with disabilities. The organization operates two integrated divisions: (1) Individual Support Services including a Lifeskills Program, Customised Employment, Supported Employment, and School Leaver transition support, delivered under CEO Paul Fleay (appointed August 2023) to a base of 650+ participants across Perth Metro, Peel, and South West Western Australia; and (2) Commercial Services including Intelife Cleaning, horticulture (BBQ cleaning, conservation, garden maintenance, landscaping, litter collection, playground maintenance), assembly/collation, and vehicle/fleet cleaning, plus subsidiary brands Twinkarri and Westland Works. Commercial revenue cross-subsidizes disability support, embodying the social enterprise model.
The company runs six regional offices (Balcatta HQ, Belmont, Midland, Gosnells, Mandurah, Busselton) with 51-100 employees and supports roughly 150 staff in supported employment operations, including 125 supported employees. Revenue is generated through three streams: NDIS participant plan funding (pricing set by the NDIA), competitive government contracts with multiple WA local councils and state agencies (City of Mandurah since 2015, WA Police, Main Roads WA, Department of Biodiversity, Curtin University, Telstra, and others), and commercial service contracts. In April 2026 Intelife announced the acquisition of Brightwater's Linen Division to add a recurring commercial linen service line, and in May 2026 it extended the City of Mandurah contract for a further three years. The organization is a member of Social Traders and WASEC and has been recognized through WA NDS Disability Support Awards in 2025 and 2026.
Intelife firmographics
Firmographics- Name
- Intelife
- Legal name
- Intelife
- Website
- https://intelife.org
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Intelife is a Western Australian not-for-profit social enterprise and registered NDIS provider, founded in 1991, delivering disability support services (lifeskills, customised and supported employment, school leaver transition) and commercial cleaning, horticulture, and conservation services to 650+ participants and multiple government and corporate clients across Perth Metro, Peel, and South West WA.
- Ownership category
- akta.pro rank
Intelife industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Individual and Family Services (6241), Vocational Rehabilitation Services (6243)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
Keywords
Where Intelife is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Intelife business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- NDIS Funding: As a registered NDIS provider, Intelife receives funds from the NDIS plans of the individuals they support. NDIS pricing is set by the NDIA (National Disability Insurance Agency) to ensure value for money.
- Commercial Services Revenue: Operating commercial businesses including Intelife Cleaning, Twinkarri, and Westland Works that provide environmental and facility-based services. Revenue from these commercial operations sustains disability support services.
- Government and Corporate Contracts: Over 20 years of experience delivering services to local and state government agencies as well as private business and corporations. Services include commercial cleaning, gardening, landscaping, conservation, litter collection, and playground maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NDIS-funded disability support services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Intelife product offering
Product offeringCore offering
Intelife is a registered NDIS provider and social enterprise that delivers disability support services across Perth Metro, Peel, and South West Western Australia. The organisation provides two main offerings: (1) Individual Support Services including life skills, customised employment, supported employment, and school leaver transition support; and (2) Commercial Services including cleaning, horticulture, landscaping, conservation, litter collection, playground maintenance, and assembling/collation, delivered by supported employees with commercial profits flowing back to fund disability programs.
Product overview
Intelife is a Western Australian social enterprise and registered NDIS provider offering a comprehensive portfolio of disability support services and commercial businesses. The organisation operates two main divisions: (1) Individual Support Services including the Lifeskills Program, Customised Employment, Supported Employment, and School Leavers Support, which empower people with disabilities to build independence and achieve employment; and (2) Commercial Services including Intelife Cleaning, Horticulture (BBQ cleaning, conservation, garden maintenance, litter collection, playground maintenance, landscaping), Assembling and Collation, and Vehicle/Fleet Cleaning, which are delivered by supported employees and whose profits sustain the disability support programs. The organisation also operates subsidiary commercial businesses Twinkarri and Westland Works. Services are delivered across multiple locations in Perth metro and South West regions of Western Australia.
Differentiator
Problem solved
Functional benefit
Brands
- Intelife Cleaning: Commercial cleaning services operated by Intelife Group as part of its social enterprise model.
- Westland Works
- Twinkarri
Products and services
- Intelife Cleaning Services Commercial cleaning services provided by supported employees including vacuuming, mopping, carpet cleaning, floor stripping and sealing, window cleaning, graffiti removal, sanitisation, bio cleaning, waste management, laundry services, and event cleaning for offices, educational buildings, public sector, and health sector clients.
- Garden and Grounds Maintenance Commercial and large residential gardening services including form hedging, target pruning, tree planting, lawn mowing, fertilising, mulching, reticulation maintenance, pressure washing, and graffiti removal, delivered by supported work crews.
- Landscaping Services Professional landscaping services including designing new landscaped areas, refurbishing existing gardens and lawns, with water conservation principles and on-time, on-budget delivery.
- Conservation Services Environmental conservation and rehabilitation work including litter collection, erosion and sand dune stabilisation, replanting native vegetation, fire break maintenance, and weed control for WA coastal and bushland regions.
- Litter Collection Services Litter collection services for roads, parks, leisure facilities, beaches, and major events including accredited traffic management, waste disposal, and hazardous waste handling.
- Playground Maintenance Services Regular playground maintenance using commercial-grade sand sifting machines including equipment maintenance, sand sifting, soft fall rubber maintenance, and sand pit top ups.
- BBQ Cleaning Services BBQ cleaning services including plate and structure cleaning, fat tray disposal, internal void cleaning, vermin control, temperature testing, operability testing, damage reporting, and scheduled reporting for local governments.
- Vehicle/Fleet Cleaning Services Professional vehicle and fleet car washing/cleaning services including internal and external cleaning of vehicles, car detailing, and corporate fleet cleaning using environmentally-friendly products.
- Assembling and Collation Services Assembly and collation services including valve assembly, leaflet folding, envelope collation, tag assembly, merchandise bag collation, container labelling, tube stock processing, and box assembly for local government, businesses, and education services.
- Lifeskills Program Person-centred program helping individuals develop independent living skills including meal preparation, money management, cleaning, personal care, public transport training, basic literacy and numeracy, and employment preparation.
- Customised Employment Program Individualised employment approach that identifies career paths based on unique strengths and interests, guiding individuals through discovery, practical experience, and job development stages.
- Supported Employment Employment support for people with existing skills to enter the workforce through Intelife's Commercial Services in cleaning, gardening, and packaging, working in crews alongside skills trainers.
- School Leavers Support Transition support for school leavers into further learning, community participation, volunteering, sports activities, vocational education, or employment opportunities.
- Open Employment Pilot Program Open Employment Pilot Program launched in the South West region placing individuals with disability into open employment through partnerships with State Government agencies, funded by the SW Open Employment Pathways Grant.
- Twinkarri Commercial business within Intelife Group whose profits sustain disability support services, providing employment opportunities for people with disabilities.
- Westland Works Commercial business within Intelife Group whose profits sustain disability support services, providing environmental and facility-based solutions.
Quantifiable outcome
- 65% increase in participant engagement under South-west Open Employment Pathways initiative
- +2 more outcomes
Companies that use Intelife
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Intelife technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Intelife partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and minor.
- Department of Communities (WA)coreGovernment partner providing support and funding for disability services in Western Australia
- Western Australia PolicecoreState police service receiving cleaning and facility management services from Intelife
- Western PowerminorWestern Australian electricity network operator receiving commercial services
- TelstraminorTelecommunications provider receiving commercial services from Intelife
- City of MandurahcoreLocal government with 3-year outdoor cleaning contract (with 2-year extension option) for BBQ cleaning, litter collection, and playground maintenance since 2015
- City of CockburncoreLocal government partner receiving commercial cleaning and environmental services
- City of JoondalupcoreLocal government partner receiving horticulture and gardening services
- City of StirlingcoreLocal government partner receiving commercial services
- City of MelvillecoreLocal government partner receiving conservation and environmental services
- City of RockinghamcoreLocal government partner receiving facility and environmental management services
- City of ArmadalecoreLocal government partner receiving commercial and environmental services
- City of WanneroocoreLocal government partner receiving services from Intelife
- Town of BassendeanminorLocal government partner receiving services
- Town of CambridgeminorLocal government partner receiving services
- McCusker Centre for Citizenship (UWA)coreUniversity of Western Australia's citizenship center providing internship program. Intelife recognized for contribution including Easy Read Document Generator project with IT students
- Geographe Holiday HomescoreHoliday accommodation business in Busselton providing employment for people with disabilities through Intelife's pilot program
- Busselton Chamber of CommercecoreSupporting engagement with local business community for Open Employment Program in Busselton region
- Busselton Beach ResortminorLocal business engaged with Intelife's Open Employment Program in Busselton
- The Mermaid CaféminorLocal hospitality business engaged with Intelife's Open Employment Program
- Social TraderscoreNational body for social enterprise in Australia. Intelife is a member, recognizing its social enterprise status and mission-driven operations
- WASEC (Western Australian Social Enterprise Consortium)coreWestern Australian social enterprise network supporting and promoting social enterprises in the region
- BrightwatercoreIntelife announced acquisition of Brightwater's Linen Division (subject to completion), expanding inclusive employment opportunities. Brightwater will continue focusing on aged care and disability services
- Therapy FocusminorAllied health service provider collaborating on disability support services
- Public Transport Authority (WA)minorInvited Intelife participants to workshop for pilot testing SmartRider ticketing validator upgrades
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Intelife competitors and assessment
Company assessmentDirect peers
- Life Without Barriers: One of Australia's largest NDIS and disability support providers, delivering person-centered services across multiple states. Broadly comparable to Intelife's lifeskills, school leaver, and supported employment offerings, though Life Without Barriers operates at significantly larger scale.
- Achieve Australia: NSW-based registered NDIS provider delivering disability support, accommodation, and employment services. Closely comparable to Intelife on its mix of NDIS participant funding, employment pathways, and community participation programs.
- Sunnyfield: NSW-based registered NDIS provider offering accommodation, supported employment, and lifestyle services for people with disability. Comparable to Intelife on supported employment and person-centered service delivery, with additional residential capabilities.
- Australian Inclusion Group: Perth-based social inclusion organization operating multiple social enterprises that employ people with disability. Intelife's CEO Paul Fleay led this organization for 14 years, making it a particularly close comparator in mission, geography, and operating model.
- Help Enterprises: Queensland-based social enterprise operating the same cross-subsidy model: commercial businesses (cleaning, landscaping, mail, packaging) that employ people with disability and fund person-centered support services. Highly comparable to Intelife in structure, customer mix, and mission.
- EPIC Employment: NSW-based disability employment service provider focused on open and supported employment, school leaver support, and customized employment. Directly comparable to Intelife's employment pathways and customized employment programs.
- BUSY Ability: Queensland-based not-for-profit operating NDIS support services, supported employment, and commercial labor-hire/cleaning businesses. Closest analog to Intelife's combined NDIS + commercial services model and operates as a comparable social enterprise.
- CoAct: National alliance of Australian employment services providers, including specialist disability employment services. Comparable to Intelife on the employment services and open employment pathways side, with comparable participant and government contractor relationships.
Broad incumbents
- Aruma: One of Australia's largest Forbes-recognized NDIS providers, formed from the merger of House with No Steps and Autism Spectrum Australia. Comparable to Intelife across disability services but at substantially greater scale and geographic reach.
- APM Employment Services: Global employment services provider with significant Australian operations including disability employment services. Comparable to Intelife on employment pathways for participants with barriers to work, though operating at much larger scale and across a broader service portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Intelife social profiles
Digital presenceIntelife compliance and trust
Trust signalCompliance2 records
Intelife financial estimates
Financial estimateRevenue estimate
Valuation estimate
Intelife leadership team
Management profileNumber of profiles
Profiles13 records
Intelife subsidiaries and ownership
Company hierarchySubsidiaries3 records
Intelife funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Intelife M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Intelife
What does Intelife do?
Intelife is a registered NDIS provider and social enterprise that delivers disability support services across Perth Metro, Peel, and South West Western Australia. The organisation provides two main offerings: (1) Individual Support Services including life skills, customised employment, supported employment, and school leaver transition support; and (2) Commercial Services including cleaning, horticulture, landscaping, conservation, litter collection, playground maintenance, and assembling/collation, delivered by supported employees with commercial profits flowing back to fund disability programs.
Is Intelife a public or private company?
Intelife is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Intelife founded?
Intelife was founded in 1991. It employs 51 to 100 people.
Where is Intelife based?
Intelife is headquartered in Perth, Australia, in the Oceania region.
How does Intelife make money?
Three revenue lines are on record. NDIS Funding is the primary driver. The others are commercial Services Revenue and government and Corporate Contracts.
Who are Intelife's main competitors?
Direct peers on record are Life Without Barriers, Achieve Australia, Sunnyfield, Australian Inclusion Group, Help Enterprises, EPIC Employment, BUSY Ability and CoAct. Broad incumbents are Aruma and APM Employment Services.
Does Intelife have an API?
No public API is recorded for Intelife.
What industry is Intelife in?
Intelife's product category is Disability Support Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech). Its NAICS code is 6241 and its SIC code is 8300.