Evatic
Evatic is a European cloud-based field service management software platform, wholly owned by Asolvi, serving 100+ mid-market and enterprise customers across verticals including Managed Print Services, HVAC, medical equipment, food service, and IT services with contract administration, dispatch, meter billing, IoT-based predictive maintenance, and AI-powered support.
- Company typePrivate
- Founded1991
- HeadquartersTrondheim, Norway
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Evatic does
Evatic is a European field service management (FSM) software platform, operating as a strategic brand under parent company Asolvi. Founded in the early 1990s and headquartered in Trondheim, Norway, with a UK registered office in High Wycombe, Evatic provides a cloud-based, multi-tenant service management platform covering the full operational lifecycle — contract administration, invoicing, field service dispatch, help desk, installation, stock and warehouse management, meter billing, reporting, and after-sales service. The platform was completely rewritten from a legacy Windows-based product into a modern web application ('New Evatic,' 2023) and now offers modules including Evatic AI-Smart Support, Remote-First Field Service Workflow (live video diagnostics), Advanced Planner, Real-Time Maps, Smart Toner Management and ECMM (Evatic Consumable and Meter Management), Evatic BI Tool (Power BI-based analytics), a Mobile Service App, and a Customer Web Portal. Integration is delivered through Microsoft Azure Logic Apps and a documented API, connecting to ERP, CRM, and accounting systems including Visma.net, Microsoft Dynamics 365 Business Central, Tripletex, PowerOffice GO, Rackbeat, Salesforce, ServiceNow, and DATEV.
Evatic serves more than 100 mid-market and enterprise customers across Europe (Norway, Sweden, Germany, France, UK), with Managed Print Services (MPS) as its primary vertical and additional coverage in HVAC, medical equipment, food service equipment, IT services, workplace technology, coffee & vending, and solar & green energy. Named enterprise customers include Chefs Culinar (Germany's largest foodservice company, 10,000+ assets across 6 countries since 2011), Friedrich Karl Schroeder / FKS (Hamburg-based MPS provider, 15+ years on the platform), Roderburg (4,000 machines in field), Nerliens Meszansky (Norwegian laboratory equipment supplier), and Büroboss Franchise and IBS Bürosysteme. Revenue is generated through subscription-based SaaS licensing (per-seat or unlimited-user 'Evatic Insider' tier), module add-ons, and implementation/professional services. The company employs 51-100 people and goes to market via direct enterprise sales (discovery calls, demos, structured 8-10 week onboarding), supplemented by Asolvi's regional subsidiaries and partner networks. The company is wholly owned by Asolvi, with no independent funding or public market activity.
Evatic firmographics
Firmographics- Name
- Evatic
- Legal name
- Evatic Limited
- Website
- https://evatic.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Evatic is a European cloud-based field service management software platform, wholly owned by Asolvi, serving 100+ mid-market and enterprise customers across verticals including Managed Print Services, HVAC, medical equipment, food service, and IT services with contract administration, dispatch, meter billing, IoT-based predictive maintenance, and AI-powered support.
- Ownership category
- akta.pro rank
Evatic industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
- akta.pro secondary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where Evatic is headquartered
LocationHeadquarters
- HQ city
- Trondheim
- HQ country
- Norway
- HQ region
- Europe
Offices3 records
Markets served
Evatic business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscription / SaaS Licensing: Evatic operates as a cloud-based SaaS platform offering subscription-based licensing. The software is provided with regular updates and cloud-based deployment. Pricing is quote-based and tailored to the number of users and modules selected. Multi-year contracts are available, with Evatic Insider offering unlimited users under certain license agreements.
- Professional Services & Implementation: Evatic provides implementation and consulting services to onboard customers, configure workflows, and optimize business processes, as evidenced by the structured 8-10 week implementation timeline with weekly check-ups, user champion training, and phased rollouts.
- Module/Feature Add-ons: Additional functionality such as Evatic BI Tool, GDPR compliance tools, advanced scheduling, and customer web portal features can be added, creating upsell and expansion revenue within existing customer accounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Evatic Insider - Unlimited Users License |
| Per seat | Annual | Standard Subscription - User-Based Licensing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Evatic product offering
Product offeringCore offering
Evatic sells a cloud-based, multi-tenant service management SaaS platform that helps service organizations run contract administration, invoicing, field service dispatch, help desk, installation, stock/warehouse management, meter billing, and after-sales service from a single system. The platform is targeted at field service operators across multiple European verticals — most prominently Managed Print Services (MPS), but also HVAC, medical/laboratory equipment, food service equipment, IT services, workplace technology, coffee/vending, and solar/green energy — and is delivered with a documented API and Azure Logic Apps-based integration framework.
Product overview
Evatic is a comprehensive, modular service management platform designed for field service operations across multiple industries including IT services, workplace technology, HVAC, coffee & vending, managed print services (MPS), medical equipment, food service equipment, and solar & green energy. The core Evatic platform and its modern web-based successor New Evatic provide an all-in-one ERP solution supporting contract management, invoicing, field service, help desk, installation, warehousing, reporting, and after-sales service. The ecosystem includes specialized modules including Evatic Mobile Service (mobile app for field engineers), Evatic AI-Smart Support (AI-powered knowledge base), Evatic Smart Toner Management (automated toner dispatch), ECMM (consumable and meter management), Evatic BI Tool (analytics), and the Customer Web Portal. Evatic Insider represents a licensing tier with unlimited users, while integration capabilities are delivered through Azure Logic Apps and a documented API.
Differentiator
Problem solved
Functional benefit
Products and services
- Evatic Cloud-based, multi-tenant field service management SaaS platform that supports contract administration, invoicing, field service dispatch, help desk, installation, stock/warehouse management, meter billing, and after-sales service for service organizations across industries such as Managed Print Services, HVAC, medical equipment, food service equipment, IT services, workplace technology, coffee/vending, and solar/green energy.
- New Evatic Modern web-application successor to the legacy Windows-based Evatic platform, providing the same end-to-end field service management functionality on a contemporary cloud-native stack with enhanced UX, robust security, modern API connectivity, and fleet management interfaces.
Quantifiable outcome
- FKS phased out its old ERP system and fully relied on Evatic after an optimization project, saving money and streamlining operations.
- +3 more outcomes
Companies that use Evatic
Customer profileNamed customers6 records
Segments8 records
Ideal customer profiles7 records
Evatic technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature12 records
Evatic partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, key integration and notable.
- Microsoft Azure Logic AppscoreAsolvi selected Azure Logic Apps as its key integration partner to enable faster, lower-cost integration delivery. This partnership dramatically reduces typical integration lead times from 200-400 hours and enables scalable, repeatable integration development for ERP, CRM, and accounting systems.
- Visma.netkey integrationIntegration with Visma.net accounting/ERP system has been delivered via Azure Logic Apps, enabling seamless data flow between Evatic and Visma.net for customers in Nordic markets.
- Tripletexkey integrationIntegration with Tripletex (Norwegian accounting/ERP system) has been delivered via Azure Logic Apps, enabling Norwegian customers to synchronize financial data with Evatic.
- PowerOffice GOkey integrationIntegration with PowerOffice GO (Norwegian accounting software) has been delivered via Azure Logic Apps for Norwegian market customers.
- Microsoft Dynamics 365 Business Centralkey integrationIntegration with Microsoft Dynamics 365 Business Central (Microsoft BC) has been delivered via Azure Logic Apps, enabling enterprise customers to connect Evatic with Microsoft's ERP ecosystem.
- Rackbeatkey integrationIntegration with Rackbeat (inventory/ERP system) has been delivered via Azure Logic Apps, supporting inventory management synchronization for Evatic customers.
- SalesforcenotableSalesforce CRM integration is listed as one of Evatic's key integration partnerships, enabling CRM connectivity for customer management and sales pipeline visibility.
- ServiceNownotableServiceNow integration is listed as a key integration partnership, enabling IT service management workflow connectivity with Evatic's service management platform.
- Ingram MicronotableIngram Micro integration is listed as a key integration partnership, leveraging the global technology distributor's ecosystem for MPS and field service enablement.
- DATEV eGnotableDATEV eG integration is listed as a key integration partnership for the German market, connecting Evatic with DATEV's accounting and tax software ecosystem.
- WintnotableWint integration is listed as a key integration partnership, likely related to billing or contract management functionality.
- PrincitynotablePrincity integration is listed as a key integration partnership, providing connectivity with this platform for enhanced service management capabilities.
- ShipcloudnotableShipcloud was integrated with Evatic for FKS (Friedrich Karl Schroeder) to enable simplified shipping organization, including creation of shipping labels and storage of goods tracking numbers as part of the MPS workflow optimization.
- DokuFormnotableDokuForm was integrated with Evatic Smart Toner Management functionality for FKS. Toner deliveries are automatically generated using Evatic's algorithms and parameters, with DokuForm handling the associated documentation and invoicing.
- COP SoftwarenotableCOP Software integration was created for FKS to import article data from suppliers into Evatic and export purchase orders from Evatic directly to suppliers, creating a unified data interface.
- JetAdvicenotableJetAdvice has been a technology partner of Asolvi for over 8 years, offering native seamless integration with Asolvi's Vantage Online, Winserv, 2Serv, and Evatic platforms. JetAdvice provides MPS monitoring and optimization capabilities.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Evatic competitors and assessment
Company assessmentEmerging players
- Jobber: Cloud FSM for small and mid-sized field service businesses with similar scheduling, invoicing, and customer management workflow. Adjacent peer targeting smaller customers than Evatic's mid-market/enterprise base.
Broad incumbents
- Salesforce Field Service: CRM giant with bundled FSM capability (formerly ClickSoftware) competing against Evatic in mobile workforce management and scheduling. Represents the broader platform threat where Evatic is a current integration partner.
- ServiceNow Field Service Management: Broader ITSM and enterprise workflow platform that has expanded into FSM capabilities. Overlaps with Evatic's service desk, dispatch, and field engineer workflows as part of a much wider portfolio targeting larger enterprises.
- Microsoft Dynamics 365 Field Service: Microsoft's ERP-bundled FSM solution integrating with Dynamics 365 Business Central — a system Evatic integrates with. Represents a bundled incumbent alternative for enterprises already standardized on the Microsoft stack.
- IFS Field Service Management: Enterprise ERP and FSM suite from IFS that absorbed Coresystems. Competes with Evatic in mid-market and enterprise FSM, particularly in asset-intensive industries, as part of a broader ERP portfolio.
Direct peers
- simPRO: Cloud FSM platform for trade and contractor verticals (HVAC, plumbing, electrical, fire protection) directly overlapping with Evatic's HVAC and building management segment. Comparable subscription SaaS business model targeting similar mid-market service organizations.
- ServiceMax: Asset-centric FSM platform (now part of PTC) focused on complex equipment service, contract management, and IoT-driven maintenance — directly comparable to Evatic's equipment service verticals and predictive maintenance approach.
- Coresystems (IFS): Swiss-based field service management software with deep vertical specialization in equipment service and similar mid-market enterprise customer base. Highly comparable to Evatic's vertical FSM positioning before being acquired by IFS.
- Astea International: Field service management software focused on service organizations managing complex equipment and contract lifecycles. Directly comparable to Evatic's contract management, meter billing, and service dispatch capabilities for industrial equipment verticals.
- Praxedo: French-headquartered cloud FSM software provider serving field service organizations across Europe with similar mid-market and enterprise customer profiles. Closely comparable to Evatic in scale, European focus, and vertical breadth across utilities, infrastructure, and equipment service.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Evatic social profiles
Digital presenceEvatic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Evatic leadership team
Management profileNumber of profiles
Profiles1 record
Evatic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Evatic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Evatic
What does Evatic do?
Evatic sells a cloud-based, multi-tenant service management SaaS platform that helps service organizations run contract administration, invoicing, field service dispatch, help desk, installation, stock/warehouse management, meter billing, and after-sales service from a single system. The platform is targeted at field service operators across multiple European verticals — most prominently Managed Print Services (MPS), but also HVAC, medical/laboratory equipment, food service equipment, IT services, workplace technology, coffee/vending, and solar/green energy — and is delivered with a documented API and Azure Logic Apps-based integration framework.
Is Evatic a public or private company?
Evatic is a private company. It is classified as corporate owned and is currently operating.
When was Evatic founded?
Evatic was founded in 1991. It employs 51 to 100 people.
Where is Evatic based?
Evatic is headquartered in Trondheim, Norway, in the Europe region.
How does Evatic make money?
Three revenue lines are on record. Software Subscription / SaaS Licensing is the primary driver. The others are professional Services & Implementation and module/Feature Add-ons.
Who are Evatic's main competitors?
Jobber is listed as an emerging player. Broad incumbents are Salesforce Field Service, ServiceNow Field Service Management, Microsoft Dynamics 365 Field Service and IFS Field Service Management. Direct peers are simPRO, ServiceMax, Coresystems (IFS), Astea International and Praxedo.
Does Evatic have an API?
Yes. Evatic offers a documented, powerful API that enables integration with accounting systems, Data Collection Agent (DCA), marketing platforms, and CRM systems. The software's multi-client capable system also offers modern API connectivity as well as interfaces for the most common fleet management systems.
What industry is Evatic in?
Evatic's product category is Field Service Management Software. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 54151 and its SIC code is 7372.