What Public Performance Management does

Public Performance Management (PPM), also operating as PublicPM, is a privately held government-focused IT products and professional services company founded in 2011 by Rob Thorne. Headquartered in Washington, DC with additional offices in College Park, MD and Arlington, VA, the company serves federal, state, and local government agencies — predominantly within the DC-Maryland-Virginia region — with a customer base exceeding 70 agencies. PPM operates as a Value-Added Reseller (VAR) and systems integrator, distributing hardware (laptops, desktops, servers, networking, printers, AV equipment), software solutions, cybersecurity tools, and AI platforms through more than 50 technology partnerships with vendors including DellEMC, Microsoft, Oracle, Cisco, HP, Xerox, Palo Alto, McAfee, Varonis, Eightfold, and Yourway AI.

The company's core technology stack spans nine functional areas: enterprise service delivery, web and internet systems, software engineering, information system security, IT management consulting, business process consulting, technical documentation, and IT support services. AI capabilities are layered on top via third-party platforms such as Yourway AI for workforce development, Eightfold Workforce Exchange Plus for talent exchange, and Sagitec for unemployment insurance and paid family medical leave. The company also resells or implements AbacusNext administrative management and Digitech emergency services billing systems.

PPM generates revenue through three primary streams: hardware reselling (one-time sales of IT equipment), software licensing and integration services, and professional services (project management, business analysis, performance auditing, business process reengineering, requirements gathering). Pricing is quote-based and not publicly disclosed. The company accesses government demand through three contract vehicles — DCSS ITES (CW106474), DCSS MOBIS (CW125310), and GSA IT 70 (47QTCA18D00K9) — and holds multiple certifications (LBE, SBE, DBE/MBE, ROB, MDOT MBE) that confer 12 preference points in DC procurement. A notable engagement includes a $25M Agency Modernization initiative where PPM provided project management, business analysis, and IT consulting.

Name

Public Performance Management

Legal name

Public Performance Management

Website

https://publicpm.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Public Performance Management is a Washington, DC-based IT products and professional services company serving federal, state, and local government agencies primarily in the DC-Maryland-Virginia region with hardware, software, AI, and cybersecurity solutions.

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Computer & Office Equipment (3570)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Government IT services
• IT hardware procurement
• Cybersecurity solutions
• AI workforce platforms
• Professional services consulting

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. IT Hardware Sales: Sale of computer hardware including laptops, desktops, servers, networking equipment, printers, copiers, peripherals, and audio-visual hardware to government agencies.
2. IT Software Sales and Services: Software procurement, data warehousing, cybersecurity, help desk support, open data solutions, and AV solutions.
3. Professional Services: Business and financial analysis, project management, third party administration, operations assessments, performance auditing, business process reengineering, continuous process improvement, revenue strategy development, requirements gathering.
4. AI Solutions: AI workforce and education tools, predictive analytics, help desk support, AI-powered cybersecurity, and government system integration.
5. Creative Services: Brand identity development, marketing and graphic design services, printing services, advertising campaigns, logo development, copywriting, website and new media development, user experience design.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Public Performance Management is a government-focused IT products and professional services firm that procures, integrates, and supports IT hardware (laptops, desktops, servers, networking, printers, audio-visual), IT software (data warehousing, cybersecurity, help desk, open data), clean energy IT solutions, and AI solutions for federal, state, and local government agencies. It supplements resale with professional services including project management, business analysis, IT consulting, performance auditing, and business process reengineering, delivered primarily through DC-area contract vehicles such as DCSS ITES, DCSS MOBIS, and GSA IT 70.

Product overview

Public Performance Management is an IT products and professional services company that provides a comprehensive portfolio of technology solutions to public-sector agencies. The core offerings include IT Hardware (laptops, desktops, servers, networking, printers), IT Software (procurement, data warehousing, cybersecurity, help desk, open data), Clean Energy solutions, and AI Solutions. The company also delivers specialized AI platforms including Yourway AI and Eightfold Workforce Exchange Plus for workforce management, plus enterprise software solutions like Sagitec unemployment insurance and AbacusNext administrative systems. Professional Services span business analysis, project management, and consulting, while Creative Work Services cover branding, design, and web development. The company operates as a Value-Added Reseller (VAR) with 50+ technology partners including Dell, HP, Cisco, Microsoft, Oracle, and others, delivering solutions across nine functional areas including enterprise service delivery, web systems, software engineering, cybersecurity, and IT consulting.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Hardware Solutions
• IT Software Solutions
• Clean Energy IT Solutions
• AI Solutions
• Yourway AI
• Eightfold Workforce Exchange Plus Platform AI
• Sagitec Unemployment Insurance Solution
• Sagitec Paid Family Medical Leave Solution
• AbacusNext Administrative Management System
• Professional Services
• Creative Work Services

Quantifiable outcome

• Increased productivity and service delivery
• +4 more outcomes

Named customers17 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature4 records

Partnerships

33 partnerships are on record, tiered core and secondary.

• DellEMCcoreTechnology or IntegrationGold Services Partner status, providing enterprise hardware, servers, storage, and infrastructure solutions to government clients.
• MicrosoftcoreTechnology or IntegrationPartnership for Microsoft software solutions, cloud services, and productivity tools for government agencies.
• OraclecoreTechnology or IntegrationOracle HCM implementation and support for DC government agencies including DCHR, OCTO, and EventsDC.
• CiscocoreTechnology or IntegrationNetworking equipment, Cisco Meraki solutions, and collaboration tools for government infrastructure.
• HP Inc.coreTechnology or IntegrationPrinters, computers, and enterprise hardware solutions. HP Enterprise also partnered for server and infrastructure products.
• XeroxcoreTechnology or IntegrationPrinter and copier services for DC Public Library, PGCPS, and Office of the People's Council.
• CheckPoint SoftwarecoreTechnology or IntegrationCybersecurity solutions including threat prevention for DC Water and other government clients.
• McAfeecoreTechnology or IntegrationCybersecurity services including antivirus and endpoint protection for DHCF and OCTO.
• VaroniscoreTechnology or IntegrationData security and cybersecurity solutions for WSSC water utility.
• PaloAlto NetworkscoreTechnology or IntegrationAdvanced firewall and cybersecurity solutions for EventsDC.
• Axis CommunicationscoreTechnology or IntegrationVideo surveillance and security camera solutions for DC BID Council public safety initiatives.
• GeneteccoreTechnology or IntegrationSecurity camera systems and public safety solutions for DC BID Council.
• ProofPointcoreTechnology or IntegrationEmail security and protection solutions for EventsDC.
• YubicocoreTechnology or IntegrationHardware security keys for multi-factor authentication at OCTO and OCFO.
• Eightfold AIcoreTechnology or IntegrationWorkforce Exchange Plus Platform AI for DC Department of Employment Services.
• Yourway AIcoreTechnology or IntegrationAI workforce solutions for DC Public Schools and other education agencies.
• SagiteccoreTechnology or IntegrationUnemployment Insurance and Paid Family Medical Leave software solutions for government agencies.
• DigitechcoreTechnology or IntegrationEmergency Services Billing solutions for DC Fire & EMS Department.
• Abacus NextcoreTechnology or IntegrationAdministrative Management System for DC Office of the Attorney General.
• CDWGcoreChannel Partner/ Reseller/ DistributorTechnology distributor providing access to wide range of IT products and solutions.
• CitrixsecondaryTechnology or IntegrationVirtualization and collaboration solutions for government desktop and remote work needs.
• VMWaresecondaryTechnology or IntegrationVirtualization and cloud infrastructure solutions.
• LenovosecondaryTechnology or IntegrationCommercial computers, laptops, and enterprise hardware solutions.
• Panasonic ToughbookssecondaryTechnology or IntegrationRuggedized laptops and mobile devices for field operations.
• ApplesecondaryTechnology or IntegrationApple hardware including Mac computers and iOS devices for government use.
• AmazonsecondaryTechnology or IntegrationCloud services and enterprise hardware solutions.
• AdobesecondaryTechnology or IntegrationCreative and document software solutions.
• IntelsecondaryTechnology or IntegrationProcessor technology for commercial computing solutions.
• BarracudasecondaryTechnology or IntegrationNetwork security and data protection solutions.
• LexmarksecondaryTechnology or IntegrationPrinting solutions and managed print services.
• InformaticasecondaryTechnology or IntegrationData management and integration solutions.
• SmartSheetsecondaryTechnology or IntegrationProject management and collaboration platform.
• WilldansecondaryTechnology or IntegrationEnergy efficiency and sustainability solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• MAXIMUS: Public-sector services company delivering IT modernization, citizen services, and program operations for federal and state governments. Overlaps with PPM's workforce/employment services and government IT consulting work.
• SAIC: Major federal IT services and integration contractor with deep public-sector credentials and contract vehicles across civilian and defense agencies. Overlaps with PPM in government IT services, particularly federal scale.
• ICF International: Global consulting and digital services firm with a significant public-sector practice spanning IT modernization, cybersecurity, and mission-support services. Comparable end-market and contracting model though at much larger scale.
• World Wide Technology (WWT): Large IT solutions provider with a meaningful public-sector practice spanning hardware distribution, integration, and professional services. Overlaps with PPM's IT products and services model but at much greater scale and broader geographic reach.
• Booz Allen Hamilton: Large management and technology consulting firm with a federal government practice spanning IT, cybersecurity, and digital transformation. Comparable end-market exposure but with substantially broader scale and capability profile.

Direct peers

• Iron Bow Technologies: Government IT solutions provider focused on federal and commercial clients in networking, cloud, cybersecurity, and collaboration. Comparable as a public-sector IT solutions integrator with vendor partnership economics.
• CDW Government (CDW-G): Government-focused arm of CDW providing IT hardware, software, and services to federal, state, and local agencies. Comparable VAR-style public-sector IT distribution model with similar contract vehicle strategy.
• Carahsoft: Government IT distributor and value-added reseller serving federal, state, and local agencies across hardware, software, and cybersecurity. Highly comparable to PPM as a public-sector VAR leveraging contract vehicles and vendor partnerships.
• GovSmart: Small business government IT services and solutions provider focused on federal and state agencies. Operates as a certified small business reseller with overlapping customer base and contract vehicles (GSA, VETS, etc.).
• MicroTechnologies LLC: Certified small business providing IT products, cybersecurity, and professional services to federal agencies, including DoD. Comparable government-focused IT VAR/services hybrid with overlapping GSA contract vehicle approach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Public Performance Management