What 1-800 Office Solutions does

1-800 Office Solutions, Inc. is a privately-held Florida corporation founded in 1986 that operates a unified managed office services platform for US SMB and mid-market customers across all 50 states. The company bundles copier/printer leasing, managed print services, document management, VoIP, managed IT, cybersecurity, and IT consulting under a single contract, single account manager, single invoice, and single SLA, with on-site service dispatch in 100+ metros and a national partner network filling gaps. Authorized dealer relationships span Canon, Ricoh, Xerox, Kyocera, HP, Sharp, Konica Minolta, Toshiba, and Lexmark, and the company is brand-neutral in its recommendations.

The technical stack is built on multi-vendor integrations rather than proprietary core technology: NinjaOne RMM, ConnectWise Manage/Automate for ticketing, Auvik for network monitoring, Microsoft Intune and Entra ID for identity, Cisco Meraki and Fortinet for networking, SentinelOne and CrowdStrike for EDR, Huntress for threat hunting, Microsoft Defender for Cloud and Wiz for CNAPP/SSPM, Datto and Veeam for backup, and Mitel for UCaaS. The proprietary layers include the M-XDR platform aggregating EDR/threat hunting/SOC monitoring, the AI Lease Savings Calculator powered by a 6,400+ lease dataset, and a live fleet activity dashboard streaming onboarding and SLA events. Service delivery is run from US-based help desks and NOCs in Orlando, Tampa, and Chicago, with no offshore tier-1.

The business model is dominantly recurring subscription: copier and printer leases run monthly on FMV or $1-buyout terms over 12–63 months and bundle service, toner, and supplies; MPS, managed IT, MDR, and VoIP are contracted per-user or per-endpoint per month; DMS and IT consulting add hybrid recurring and project-based revenue. Pricing is transparent and standardized (e.g., A4 desktop MFP at $79/month, Fully Managed IT at $99/user/month, MDR Essentials at $18/endpoint/month), with bundling across categories creating the core switching-cost and revenue-anchor mechanic. GTM is sales-led, driven by inbound phone quotes, website quote forms, showroom demos in six metros, SEO content, and the AI Lease Savings Calculator, with the company's own US-based service teams performing all delivery.

Name

1-800 Office Solutions

Legal name

1-800 Office Solutions, Inc.

Website

https://1800officesolutions.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

1-800 Office Solutions is a Florida-based, 40-year-old managed services provider bundling copier leasing, managed IT, cybersecurity, VoIP, and document management under one contract for SMB and mid-market companies across all 50 US states.

Ownership category

akta.pro rank

Product category

Managed Office Technology Services (copier leasing, managed IT, managed cybersecurity, VoIP)

NAICS

Office Machinery and Equipment Rental and Leasing (532420), Office Machinery and Equipment Rental and Leasing (53242), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Miscellaneous Equipment Rental & Leasing (7350), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL), IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)

Keywords

• Managed print services
• Commercial copier leasing
• Managed IT services
• Managed cybersecurity
• VoIP phone systems

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Copier and Printer Leasing: Monthly FMV or $1-buyout leases on copiers and printers ranging from $79/month (desktop A4) to $980/month (production press). All leases bundle service, parts, toner, delivery, and installation. Lease terms from 12 to 63 months. Revenue is recurring monthly over the lease term.
2. Managed Print Services (MPS): Tiered MPS contracts (Starter $299/mo, Business $799/mo, Enterprise custom) covering fleet monitoring, automated toner replenishment, parts/labor, secure print, and compliance reporting. 1,200+ clients. Revenue is recurring per month scaled by device count and tier.
3. Managed IT Services: Per-user, per-month managed IT contracts: Help Desk Co-Sourcing at $35/user/mo, Fully Managed IT at $99/user/mo, vCIO+Managed IT custom. Covers helpdesk, patching, monitoring, vendor management. Additional Monitor & Patch tier at $11/device/mo and Full Stack infrastructure at $34/seat/mo.
4. Managed Cybersecurity Services: Per-endpoint MDR contracts: MDR Essentials at $18/endpoint/mo, MDR+Compliance at $32/endpoint/mo, MDR+IR Retainer custom. Includes EDR, 24/7 SOC monitoring, compliance evidence, and on-site incident response on retainer tier.
5. VoIP Phone Systems: Mitel-powered VoIP service at $20–$35/seat/month. Includes 75+ UC features, CRM integrations, unlimited domestic calling. Revenue per seat per month, recurring.
6. Document Management System (DMS): Cloud, hybrid, and on-premise DMS deployment and management. Revenue model not explicitly disclosed; likely one-time implementation plus recurring subscription or managed services fee.
7. Certified Pre-Owned (CPO) Copiers: Sale and lease of certified pre-owned copiers, typically 30-45% less per month than new. One-time transaction or short-term rental model.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

1-800 Office Solutions bundles commercial copier/printer leasing, managed print services, document management, VoIP phone systems, managed IT (help desk, network, infrastructure), managed cybersecurity (MDR, CNAPP, endpoint), and IT consulting into a single-vendor contract delivered to US businesses. Services are sold on recurring monthly subscriptions per user, seat, or endpoint, plus long-term FMV or $1-buyout leases on physical copier hardware with included delivery, installation, toner, service, and parts.

Product overview

1-800 Office Solutions is a unified managed office services platform combining copier leasing, managed print services, document management, VoIP phones, managed IT, cybersecurity, and IT consulting under one contract, one account manager, and one invoice. The core product is commercial copier leasing (authorized dealer for Canon, Ricoh, Xerox, Kyocera, HP, Sharp, Konica Minolta, and Toshiba) augmented by managed print services (MPS) that manage the entire printer fleet regardless of brand, document management system (DMS) with 35+ integrations, a Mitel-powered VoIP phone system with 35+ CRM/ERP integrations, managed IT tiers (Help Desk Co-Sourcing, Fully Managed, vCIO) running on tools including NinjaOne, ConnectWise PSA, and Microsoft 365, managed cybersecurity (MDR with SentinelOne, Huntress, and a proprietary M-XDR platform) with compliance tiers for SOC 2/HIPAA/PCI-DSS/CMMC, cloud security (CSPM, SSPM, CNAPP via Wiz and Microsoft Defender for Cloud), and IT consulting services (Discovery Sprint, M&A IT Diligence, Cloud Migration Roadmap, Fractional CIO). The company was founded in 1986, is headquartered in Orlando, Florida, and serves 6,400+ businesses across all 50 states.

Differentiator

Problem solved

Functional benefit

Brands

• M-XDR: Managed Extended Detection & Response platform
• SIEM
• SOAR

Products and services

• Commercial Copier Leasing Commercial copier and multifunction printer leasing service covering desktop A4 MFPs, floor-standing A3 color MFPs, and production presses. Lease terms 12–63 months (FMV or $1 buyout). Authorized dealer for Canon, Ricoh, Xerox, Kyocera, HP, Sharp, Konica Minolta, Toshiba, and Lexmark. Includes free delivery, installation, toner, supplies, and full maintenance.
• Managed Print Services (MPS) Brand-neutral managed print services covering the entire printer and copier fleet regardless of OEM. Includes fleet management, automated toner replenishment, cost-per-page auditing, secure print release via PaperCut, document workflow automation, and compliance reporting for HIPAA, PCI-DSS, SOX, and GLBA. Three tiers: Starter $299/mo (up to 5 devices), Business $799/mo (up to 20 devices), Enterprise (custom pricing for 50+ devices).
• Document Management System (DMS) Cloud, hybrid, and on-premise document management system for storing, indexing, versioning, and automating document workflows. Integrates with Microsoft 365 (SharePoint, Teams, OneDrive), Google Workspace, Salesforce, QuickBooks, NetSuite, Epic EHR, DocuSign, and Adobe Sign; SSO via Azure AD or Okta and custom integrations via SFTP, REST, and Webhooks. Includes audit trails, role-based access, and HIPAA/SOX compliance features.
• VoIP Phone System Mitel-powered cloud VoIP business phone system with 75+ unified communications features including call routing, forwarding, instant messaging, screen sharing, virtual faxing, and CRM/ERP integration. 35+ CRM/ERP integrations supported (HubSpot, Salesforce, Zoho, Microsoft Dynamics, NetSuite, Oracle, Goldmine, ServiceTitan, Microsoft Teams, Google Workspace). Pricing $20–$35 per seat per month, with unlimited domestic calling and 30-second support response.
• Managed IT — Help Desk Co-Sourcing Co-managed IT service tier for businesses with 1–3 internal IT staff. Provides 24/7/365 US-based Tier 1 and 2 help desk via ConnectWise PSA, after-hours overflow, NinjaOne-powered patch management and endpoint monitoring, vendor liaison, and shared ticketing portal at $35/user/month with 25-user minimum and annual agreement.
• Managed IT — Fully Managed Fully outsourced IT department for businesses without internal IT or those consolidating to a single vendor. Includes 24/7 US-based help desk, named account manager, dedicated engineer pod, vendor management, hardware procurement, quarterly on-site visits, and M365/Intune administration at $99/user/month with 15-user minimum and annual agreement.
• Managed IT — vCIO Add-On Virtual CIO add-on for Fully Managed clients scaling fast, merging, or preparing for a liquidity event. Quarterly vCIO sessions, technology standardization planning, M&A IT diligence support, and a 3-year IT budget forecast. Builds on the Fully Managed tier.
• Managed IT Infrastructure — Monitor & Patch Infrastructure monitoring and patching tier for organizations with internal IT that need 24x7 monitoring, OS and third-party patching, monthly compliance reporting, NOC backup for P1 alerts, and a quarterly review at $11/device/month.
• Managed IT Infrastructure — Full Stack Full infrastructure management across eight functional areas: server administration (Windows, Linux, VMware, Hyper-V, Nutanix), network management (Cisco Meraki, Fortinet, Palo Alto), Microsoft 365 administration, patch management, identity and access (Entra ID, Okta), asset and license management, vendor liaison, and 24x7 NOC. 15-min P1 SLA, named engineers, at $34/seat/month. 64 active clients.
• IT Consulting — Discovery Sprint Two-week IT assessment engagement: stakeholder interviews, system inventory, risk heatmap, and a prioritized 12-month roadmap with budget. Fixed fee of $4,800. Delivered by consultants with 15+ years of operating experience.
• IT Consulting — M&A IT Diligence Buy-side IT due diligence for private equity and corporate development. 10–14 business day engagement covering technology debt, integration cost, licensing exposure, cyber posture, key-person risk, and a 90-day integration playbook with budget. Fixed fee starting from $18,000. 92 M&A IT diligence projects delivered since 2008.
• IT Consulting — Cloud Migration Roadmap Cloud migration planning engagement for Azure/AWS/M365: workload-by-workload migration plan, target architecture, network and identity design, cost model, cutover sequencing, and FinOps guardrails. Fixed fee starting from $14,000 with 4–6 week delivery.
• IT Consulting — Security Program Review NIST CSF 2.0 maturity assessment with control mapping to SOC 2, HIPAA, PCI, and CMMC; gap heatmap and remediation roadmap. Fixed fee starting from $12,000 with 3–5 week delivery.
• IT Consulting — Vendor Selection / RFP End-to-end RFP service for ERP, MSP, cybersecurity tooling, telecom/UCaaS, and copier/print fleet. Requirements gathering, scoring matrix, reference calls, master agreement redlines, SLA negotiation, contract execution. Fixed fee starting from $9,000 with 4–8 week delivery.
• IT Consulting — Strategic Engagement Full IT strategy build for organizations in transition (growth, M&A, leadership change). Eight-week engagement: 36-month capacity model, cloud target architecture and cost model, security program design, vendor consolidation analysis, board-ready deliverables. Fixed fee of $24,000.
• Fractional CIO Ongoing fractional CIO retainer providing 20–40 hours per month of IT leadership, quarterly board reporting, vendor management, security governance, IT budget planning, and strategic project leadership. Minimum six-month commitment at $9,800/month.
• MDR Essentials (Managed Detection & Response) Baseline MDR for businesses under 250 seats. SentinelOne Singularity Control EDR on every endpoint, 24/7 SOC monitoring with 15-min P1 response, Huntress managed threat hunting on Windows and M365, monthly executive report, and KnowBe4 phishing training at $18/endpoint/month with 50-endpoint minimum.
• MDR + Compliance MDR tier with compliance evidence collection mapped to SOC 2, HIPAA, PCI-DSS, or CMMC L2. Quarterly auditor-ready evidence packet, policy templates (IR plan, AUP, data classification, BCP/DR), cyber-insurance questionnaire completion, and dedicated compliance engineer at $32/endpoint/month.
• MDR + IR Retainer Full MDR tier with incident response retainer: 2-hour on-site IR anywhere in the continental US, named IR lead with direct line during P1 incidents, annual tabletop exercise, dark-web credential monitoring, and quarterly external penetration test by a CREST-certified team. Scoped by endpoint count and on-site radius.
• M-XDR Managed Extended Detection and Response Platform Proprietary managed security platform combining endpoint (SentinelOne Singularity Control EDR), email, and network detection with 24/7 SOC monitoring, SIEM log correlation, and SOAR automation. Integrated with SentinelOne, Huntress, Microsoft Defender, Cisco Umbrella DNS, and Arctic Wolf SOC; 24/7/365 coverage.
• Cloud Security — Cloud Foundations (CSPM) CSPM for a single cloud or Microsoft 365 tenant. CIS Benchmark auto-scanning every 4 hours, identity posture monitoring (MFA gaps, stale keys, over-privileged roles). 10-business-day onboarding. $12/cloud resource/month with 100-resource minimum.
• Cloud Security — Cloud + SaaS Posture Multi-cloud CSPM plus SSPM covering Microsoft 365, Google Workspace, Salesforce, Slack, GitHub, and 40+ SaaS apps via Wiz and Nudge Security. Includes pre-approved auto-remediation runbooks and continuous compliance evidence for SOC 2, HIPAA, PCI-DSS, and CMMC L2 at $22/cloud resource/month.
• Cloud Security — Enterprise CNAPP Full CNAPP for regulated workloads: workload runtime protection, container/Kubernetes, serverless, Cloud DLP for PHI/PCI/PII, infrastructure-as-code pre-deploy scanning (Terraform, CloudFormation, Bicep), named incident lead during P1 cloud incidents, quarterly cloud penetration test. Scoped by resource count and workload type.

Quantifiable outcome

• 20–30% average print cost reduction in year one under managed print services
• +8 more outcomes

Named customers9 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration73 records

AI capability8 records

Feature3 records

Partnerships

40 partnerships are on record, tiered core and minor.

• CanoncoreTechnology or IntegrationAuthorized dealer for Canon imageRUNNER, imageRUNNER ADVANCE, and related multifunction printer product lines. OEM warranties, OEM parts, OEM-trained service technicians. Canon highlighted as leading brand for color quality for marketing and design teams.
• RicohcoreTechnology or IntegrationAuthorized dealer for Ricoh IM/C/PRO C and MP series. OEM warranties and service coverage. Ricoh recommended for color quality alongside Canon.
• XeroxcoreTechnology or IntegrationAuthorized dealer for Xerox AltaLink, VersaLink, C9065, and ConnectKey series. Xerox recommended for production print alongside Konica Minolta.
• KyoceracoreTechnology or IntegrationAuthorized dealer for Kyocera TASKalfa series. Kyocera leads on lowest cost-per-page for high-volume B&W printing.
• HPcoreTechnology or IntegrationAuthorized dealer for HP LaserJet, PageWide, and Enterprise MFP/Printer series. Recommended for SMB simplicity and existing HP-shop standardization.
• SharpcoreTechnology or IntegrationAuthorized dealer for Sharp MX/BP series multifunction copiers. Included in the 9-OEM authorized dealer network.
• Konica MinoltacoreTechnology or IntegrationAuthorized dealer for Konica Minolta bizhub series. Recommended for production print alongside Xerox.
• ToshibacoreTechnology or IntegrationAuthorized dealer for Toshiba e-STUDIO and related series. Included in the 9-OEM authorized dealer network.
• LexmarkcoreTechnology or IntegrationAuthorized dealer for Lexmark CX/MX series. Included in the 9-OEM authorized dealer network.
• SavinminorChannel Partner/ Reseller/ DistributorSavin copiers carried as part of the broader product catalog. Serviced through the authorized dealer network.
• NinjaOnecoreTechnology or IntegrationPrimary RMM and patch management platform. Used across managed IT and co-sourcing engagements for endpoint monitoring and patch management.
• ConnectWise (Manage & Automate)coreTechnology or IntegrationConnectWise Manage for ticketing and client portal. ConnectWise Automate for RMM and patching alongside NinjaOne. Used across managed infrastructure engagements.
• AuvikcoreTechnology or IntegrationNetwork monitoring platform used across managed infrastructure for LAN, WAN, wireless, and firewall monitoring. Delivers monthly and on-demand reports.
• SentinelOnecoreTechnology or IntegrationSentinelOne Singularity Control EDR deployed on every endpoint across MDR engagements. Behavioral detection and auto-isolate capabilities used in incident response.
• HuntresscoreTechnology or IntegrationHuntress managed threat hunting on Windows and M365 environments. ThreatOps team provides supplemental threat intelligence for MDR detections.
• Microsoft DefendercoreTechnology or IntegrationMicrosoft Defender for Cloud (XDR) integrated into the cybersecurity stack. Used for cloud workload protection and endpoint visibility.
• KnowBe4coreTechnology or IntegrationKnowBe4 security awareness training (SAT) included in MDR Essentials tier. Phishing training for all staff delivered as part of the cybersecurity stack.
• Cisco Umbrella DNScoreTechnology or IntegrationCisco Umbrella DNS security used for exfiltration checks and threat blocking across the cybersecurity stack. 252 threats blocked in last 24 hours tracked via live dashboard.
• WasabicoreTechnology or IntegrationWasabi immutable backup used for ransomware recovery and BC/DR. Immutable-backup integrity confirmed in actual incident (SilentGrove dental, 34-min ransomware response).
• WizcoreTechnology or IntegrationWiz CNAPP used as primary CNAPP platform for cloud security engagements. Covers AWS, Azure, and GCP under one policy library.
• Nudge SecuritycoreTechnology or IntegrationNudge Security SSPM used for SaaS posture management. Discovers and remediates config drift across M365, Google Workspace, Salesforce, GitHub, Okta, and ~150 other SaaS apps.
• Microsoft 365coreTechnology or IntegrationMicrosoft 365 E3/E5/E5 Security used as the core productivity and security platform. M365 administration is a core service area. 78% of managed IT clients run M365.
• DattocoreTechnology or IntegrationDatto BCDR (SIRIS) used for backup and disaster recovery across managed IT clients. Workstation and server backup included in managed services tiers.
• VeeamcoreTechnology or IntegrationVeeam backup used alongside Datto for certain managed infrastructure clients. Referenced in cloud and infrastructure stack.
• CrowdStrike FalconcoreTechnology or IntegrationCrowdStrike Falcon EDR used alongside SentinelOne on certain managed IT and cybersecurity accounts. Referenced in full-stack security tooling.
• Cisco MerakicoreTechnology or IntegrationCisco Meraki networking (LAN, WAN, wireless, SD-WAN) used as the preferred network management platform. Supported alongside Cisco Catalyst in enterprise switching.
• FortinetcoreTechnology or IntegrationFortinet FortiGate firewalls and FortiSIEM used as the primary firewall and security information management platform. Also Palo Alto Prisma/NGFW supported.
• SophoscoreTechnology or IntegrationSophos firewall management included in managed IT Starter tier. Used as the firewall platform for SMB-focused accounts.
• Microsoft IntunecoreTechnology or IntegrationMicrosoft Intune MDM/MAM used for device management across managed IT tiers. Included in Starter tier security stack.
• SonicWallcoreTechnology or IntegrationSonicWall firewalls referenced in managed IT engagements. Former MSP replacement case study (Redhawk Logistics) involved SonicWall firewall replacement at $4,200 savings vs prior quote.
• MitelcoreTechnology or IntegrationMitel UCaaS platform delivered through 1-800 Office Solutions. 75+ UC features, caller ID, music on hold, fax, voicemail, call waiting, caller blocking, do not disturb. Unrivaled network stability with month-free uptime guarantees.
• RingCentralcoreTechnology or IntegrationRingCentral VoIP supported in Growth managed IT tier alongside Mitel. Integration and support included in the managed IT stack.
• HubSpotcoreTechnology or IntegrationHubSpot CRM integration with VoIP system. 35+ CRM/ERP integrations supported out of the box including Salesforce, Zoho, Microsoft Dynamics, NetSuite, Oracle, Goldmine, ServiceTitan, and others.
• OktacoreTechnology or IntegrationOkta workforce identity and CIC (customer identity cloud) used for identity and access management alongside Microsoft Entra ID. SSO integrations supported across managed IT engagements.
• Microsoft Entra IDcoreTechnology or IntegrationMicrosoft Entra ID (formerly Azure AD) used for identity and access management, MFA enforcement, conditional access policies, and JML workflows across managed infrastructure engagements.
• VMwarecoreTechnology or IntegrationVMware vSphere and NSX used for server virtualization across managed infrastructure. Nutanix AHV and Microsoft Hyper-V also supported.
• AWScoreTechnology or IntegrationAWS Security Hub and native CSPM used alongside Wiz for AWS cloud security posture management. AWS Landing Zone architecture supported in cloud migration and CNAPP engagements.
• AzurecoreTechnology or IntegrationMicrosoft Azure supported alongside AWS and GCP. Azure Landing Zones used in cloud migration roadmaps and Azure-native security via Defender for Cloud.
• Google CloudcoreTechnology or IntegrationGoogle Cloud Platform supported alongside AWS and Azure. GCP security posture managed through Wiz and native GCP security tools.
• Cisco Duo MFAcoreTechnology or IntegrationCisco Duo MFA used as the preferred multi-factor authentication solution alongside Microsoft Entra ID conditional access for cloud and SaaS security posture.

Scale indicators22 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Dataprise: Mid-market managed IT, cybersecurity, and cloud services provider serving SMB and mid-market organizations nationwide. Stronger on the IT/cyber side than copier leasing, but overlaps in managed IT and cybersecurity services.

Direct peers

• Marco Technologies: Midwest-based office technology and managed services provider offering copier/MFP, managed IT, cloud, and cybersecurity to SMB and mid-market customers. Closely mirrors 1-800's bundled single-vendor model and multi-state service footprint.
• Konica Minolta Business Solutions USA: OEM-direct competitor offering copier/MFP hardware, managed print, document management, and managed IT services to mid-market and enterprise customers in the US. Highly comparable in bundling strategy and product mix, though it lacks 1-800's brand-neutral multi-OEM positioning.
• Canon USA: Major copier/MFP OEM with a US dealer and direct sales network selling to SMB and enterprise customers. Competes in the same core product categories, with a similar emphasis on recurring managed services.
• Gordon Flesch Company: Family-owned office technology provider offering copier/printer sales, managed print, VoIP, managed IT, and document management across the Midwest. Closely comparable multi-service model and customer segment focus.
• Ricoh USA: Copier/MFP OEM offering managed print, document services, workplace management, and managed IT under a unified services model. Directly comparable in product categories, customer segments (SMB to enterprise), and recurring services focus.
• UBEO: Office technology dealer and managed services provider formed from multiple regional copier dealers, offering copier leasing, managed IT, document management, and cloud services. Comparable bundling strategy and customer profile.
• Sharp Imaging & Information Company of America: OEM competitor offering copier/MFP hardware, managed print, document management, and managed IT services in the US. Directly comparable in product mix and target segments, though it primarily sells its own brand.
• Xerox Holdings Corporation: Major copier/printer OEM with Xerox Business Solutions covering managed print services, workflow automation, and IT services. Competes head-to-head in the SMB and mid-market segments where 1-800 sells bundled services.

Broad incumbents

• ConnectWise: Major MSP platform vendor providing PSA, RMM, cybersecurity, and business management software to thousands of managed service providers, including peers of 1-800. Indirectly competitive as the underlying tooling for many competing MSPs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/1800-office-solutions

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1-800 Office Solutions