What Dripos does

Dripos (legal entity Frostbyte Technologies, Inc.) is a New York-based vertical SaaS company that sells an all-in-one operating system purpose-built for independent coffee shops in the United States. Founded around 2019 by coffee shop operators and led by co-founder and CEO Jack Pawlik, the company positions its product as the single piece of software a coffee shop needs to run daily operations, replacing what it characterizes as 10+ disconnected point solutions. As of April 2024 the company stated it powers roughly 3% of independent US coffee shops, and it had raised approximately $17.4M cumulatively across Y Combinator, pre-seed, seed, and a $11M Series A led by Base10 Partners.

The platform bundles a POS (counter, kiosk, mobile via Dripos Go for iOS and Android, and offline mode), a web-based Dripos Dashboard for administration, a Kitchen Display System, front-facing customer display, mobile ordering via web and branded app, and unified third-party delivery integration with Uber Eats, DoorDash, and Grubhub. Surrounding the POS, Dripos delivers team management (scheduling, timeclock, onboarding), marketing tools (campaigns, loyalty, promotions, gift cards, and AI-assisted campaign editors), operations software (inventory, invoicing, cash management, checklists), and a financial management layer (banking, capital access, reporting, plus paid payroll, bookkeeping, and self-serve accounting add-ons). Payments are processed through Stripe infrastructure, including Stripe S700 terminals, with PCI-compliant handling throughout.

Dripos monetizes via a $160/month flat core subscription that covers unlimited team members, plus per-transaction payment processing fees (2.6% + $0.15 card-present; 2.6% + $0.30 online/app), a portfolio of paid add-ons (payroll at $30/EIN base plus $6/employee, branded mobile app at $100/location/month, bookkeeping at $250/month or self-serve at $50/month, delivery integration at $50/location/month), and hardware sales at cost (terminals, card readers, printers, scanners, cash drawers, stands). Go-to-market is primarily direct and product-led: self-serve signup via dripos.com, a 30-60 day onboarding with a dedicated Implementation Specialist, sales reps for enterprise prospects, and a $750 referral program. Distribution is US-only, with a 20+ Partner Perks ecosystem of coffee-industry vendors supporting top-of-funnel acquisition. The company has 11-50 employees and is privately held.

Name

Dripos

Legal name

Frostbyte Technologies, Inc.

Website

https://dripos.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Dripos is a New York-based vertical SaaS company that sells an all-in-one operating system — combining POS, payments, team management, marketing, operations, and financial tools — purpose-built for independent coffee shops in the United States.

Ownership category

akta.pro rank

NAICS

Restaurants and Other Eating Places (72251)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)

akta.pro secondary industry

Drive-Thru Coffee Stands & Coffee Kiosks (THAFADAK)

Keywords

• Coffee shop POS
• Point of sale software
• Restaurant management platform
• Mobile payment processing
• Employee scheduling software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Core SaaS Subscription: Monthly subscription fee of $160/month for the core platform that includes POS, order management, team manager, marketing tools, and admin features. This is the primary recurring revenue stream.
2. Payment Processing Fees: Transaction-based fees on all card payments processed through the platform: 2.6% + $0.15 per transaction for card-present (tap, dip, swipe) payments, and 2.6% + $0.30 for online or app orders. Provides predictable per-transaction revenue tied to customer sales volume.
3. Add-on Subscriptions: Optional premium features including Payroll ($30/EIN + $6/employee/month), Branded Mobile App ($100/location/month), Bookkeeping + Accounting ($250/month), Self-Serve Accounting ($50/month), and Delivery Integration ($50/location/month). These add-ons provide upsell and land-and-expand opportunities.
4. Hardware Sales: Sale of POS hardware including tablets, card readers (Stripe S700), printers, barcode scanners, cash drawers, and tablet stands. Hardware is sold at cost according to FAQ.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Dripos sells a cloud-based, all-in-one operating system purpose-built for independent coffee shops. The core offering combines point-of-sale, payments, team management, marketing, operations, and financial management into a single integrated SaaS platform, replacing what the company describes as 10+ separate tools that coffee shop owners typically piece together. The primary entry point is Dripos POS, supplemented by Dripos Go (mobile POS), Dripos Dashboard (web admin), Kitchen Display System, Mobile Ordering, and optional add-on subscriptions for Payroll, Branded Mobile App, Accounting, and Delivery Integration.

Product overview

Dripos is an all-in-one operating system specifically designed for coffee shops, combining point-of-sale, payments, employee management, marketing, operations, and financial management into a single unified platform. The core offering consists of the Dripos POS (the main register/ticketing system), Dripos Go (mobile POS for iPhone/Android), and the Dripos Dashboard (web-based administrative portal). These are complemented by specialized modules including Marketing Tools (campaigns, loyalty, AI-powered editors), Team Management (scheduling, timeclock, onboarding), Operations Software (inventory, invoicing, supply chain), and Business Management/Earnings tools (banking, capital, reports, accounting). Additional deployment modes include Kiosk Mode (self-service checkout), Offline Mode (disconnected operation), Front Facing Display (dual-tablet customer-facing), and Kitchen Display System (KDS for ticket routing). The platform also supports Mobile Ordering via a web order site and branded app, plus Third Party Ordering Integration for UberEats, DoorDash, and GrubHub. Optional paid add-ons include Payroll ($30 base + $6/employee), Branded Mobile App ($100/location), Accounting ($50-250/month), and Delivery Integration ($50/location). Dripos powers approximately 3% of independent coffee shops in the United States.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Reduce monthly software costs by up to 60%
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature12 records

Partnerships

24 partnerships are on record, tiered core and minor.

• StripecoreTechnology or IntegrationStripe provides the payment processing infrastructure underlying Dripos POS, including the S700 card reader terminal, fraud protection, PCI-compliant transaction processing, and next-business-day payout pre-flight. All card payments route through Stripe's systems.
• Uber EatscoreTechnology or IntegrationThird-party delivery integration through Dripos' delivery add-on ($50/location/month). Menu syncs automatically, orders route to POS and KDS, and inventory tracks in real-time. No POS partner selected during Uber Eats setup.
• DoorDashcoreTechnology or IntegrationThird-party delivery integration through Dripos' delivery add-on ($50/location/month). Menu syncs automatically, orders route to POS and KDS, and inventory tracks in real-time. Email and phone number selected during DoorDash setup.
• GrubhubcoreTechnology or IntegrationThird-party delivery integration through Dripos' delivery add-on ($50/location/month). Menu syncs automatically, orders route to POS and KDS, and inventory tracks in real-time. Stream integration selected during Grubhub setup.
• Transcendence CoffeeminorGTM or Marketing PartnerCoffee roaster partner offering Dripos customers 15% off their next order through the Partner Perks program.
• Earth BrandsminorGTM or Marketing PartnerEco-friendly product supplier offering Dripos customers 10% off all orders for their first 6 months through the Partner Perks program.
• Sababa FoodsminorGTM or Marketing PartnerFood supplier partner offering Dripos customers 10% off first order through the Partner Perks program.
• Created CominorGTM or Marketing PartnerCustom drinkware and cafe accessories supplier offering Dripos customers 10% off through the Partner Perks program.
• Proper SyrupsminorGTM or Marketing PartnerSyrup supplier offering Dripos customers 10% off first order through the Partner Perks program.
• Hot Cup FactoryminorGTM or Marketing PartnerHot cup and packaging supplier offering Dripos customers 10% off first order, 5% off MSRP, and free shipping through the Partner Perks program.
• Texas Coffee SchoolminorGTM or Marketing PartnerCoffee training and education provider offering Dripos customers a free 15-minute consultation through the Partner Perks program.
• Breezeway Coffee RoastersminorGTM or Marketing PartnerCoffee roaster and consulting partner offering Dripos customers a fully customizable, 1-hour free workshop through the Partner Perks program.
• LocalEyes GrowthminorGTM or Marketing PartnerSEO and website services provider offering exclusive pricing on packages to Dripos customers through the Partner Perks program.
• The Coffee Human ResourceminorGTM or Marketing PartnerHR consulting firm offering Dripos customers free 1-hour consultations for general HR strategy through the Partner Perks program.
• Dava PartnersminorImplementation/ SI/ Consulting PartnerBusiness consulting firm offering Dripos customers 20% off all consulting packages, with the first 5 Dripos partners receiving their first month free through the Partner Perks program.
• BibeCoffeeminorGTM or Marketing PartnerEspresso machine telemetry provider offering Dripos customers 15% off telemetry device subscription through the Partner Perks program.
• Voltage Coffee SupplyminorGTM or Marketing PartnerCoffee gear supplier offering Dripos customers 5% off through the Partner Perks program.
• Backhouse ShopminorGTM or Marketing PartnerEquipment procurement partner offering Dripos customers a discounted 6.5% procurement fee (reduced from normal 10%) through the Partner Perks program.
• Coffee Machine DepotminorGTM or Marketing PartnerEspresso equipment supplier offering Dripos customers free consultation on equipment and setup through the Partner Perks program.
• Espresso Service NetworkminorGTM or Marketing PartnerEquipment showcase supplier offering Dripos customers 7% off all products through the Partner Perks program.
• Atomic Coffee RoastersminorGTM or Marketing PartnerCoffee roaster offering Dripos customers a free one-hour consultation and 10% off first orders through the Partner Perks program.
• Dillanos Coffee RoastersminorGTM or Marketing PartnerCoffee roaster offering Dripos customers a free 15-minute consultation to help book a class through the Partner Perks program.
• Torque CoffeeminorGTM or Marketing PartnerCoffee roaster offering Dripos customers a free 5lb bag on their first two orders through the Partner Perks program.
• FourthwallminorGTM or Marketing PartnerMerch and loyalty tools provider offering Dripos customers $25 free credit to start through the Partner Perks program.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Clover (Fiserv): Clover is a Fiserv-owned POS hardware and software platform serving SMBs across retail and foodservice, including coffee shops. It competes with Dripos on integrated hardware, payments, and app marketplace, though it is not purpose-built for coffee shops.
• PAR Technology (Brink POS): PAR Technology's Brink POS serves restaurants including coffee shops with cloud-based POS, payments, and back-office tools. Comparable to Dripos in feature scope, though PAR skews toward enterprise and multi-unit operators.
• Square for Restaurants: Square (Block) provides widely used POS and payments for SMBs including cafes, with significant brand recognition and low entry pricing. While not coffee-specific, it competes for the same indie coffee-shop customer and benefits from massive scale and ecosystem.

Direct peers

• TouchBistro: TouchBistro is an iPad-based POS built specifically for restaurants including cafes and coffee shops. It overlaps with Dripos on SMB restaurant workflows, table/counter service, and payments, making it one of the closest comparable platforms in the vertical SaaS for cafes space.
• Olo: Olo is a digital ordering and delivery platform for restaurant brands including coffee chains. It overlaps with Dripos's online ordering, branded mobile app, and delivery integration modules, though Olo targets larger chains and brands while Dripos targets independents.
• Toast: Toast is the largest US restaurant POS platform, offering POS, payments, payroll, marketing, and online ordering for full-service and quick-service restaurants. It is the most direct competitor to Dripos in the coffee-shop and small-restaurant POS category, with significantly broader scale and resources.
• Lightspeed Restaurant: Lightspeed's restaurant POS division offers cloud-based POS, online ordering, and payments for cafes, coffee shops, and full-service restaurants. Comparable to Dripos in feature scope and SMB target customer, though serving a broader restaurant set.
• SpotOn: SpotOn provides POS, payments, and marketing software for restaurants and SMBs, including coffee shops. Its bundled software-plus-payments model and focus on independent operators directly competes with Dripos's positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DriposHQ
• LinkedInlinkedin.com/company/drippos
• Instagraminstagram.com/dripos

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds5 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dripos