What CyberFortress does

CyberFortress (legal entity Jungle Disk, LLC; founded 2006 as Jungle Disk, rebranded September 2022) is a San Antonio, Texas-based managed data protection and cyber resilience provider serving 25,000+ organizations across healthcare, legal, government, education, nonprofit, finance, manufacturing, and construction. The company protects 100,000+ physical and virtual machines and 200M+ Microsoft 365 users, with a customer base skewed toward SMB and mid-market segments acquired largely through channel partners.

The core technology stack centers on a multi-vendor managed services platform: Backup-as-a-Service delivered on Veeam (Platinum VCSP), Ahsay, and Asigra engines, plus DRaaS, SaaS backup for Microsoft 365, Google Workspace, Salesforce, and Dropbox, endpoint backup at $15/device/month, and a managed detection and response (MDR) layer. The 2025 Trinity Platform unifies prevention, detection, and recovery into a single managed offering with AI-assisted Crown Jewels versus ROT data classification and validated recovery runbooks. Compliance posture spans ISO 27001, SOC 2, HIPAA, PCI-DSS, and NIST FIPS 140-2, and the company holds Platinum Veeam Cloud & Service Provider status and has been named Veeam Partner of the Year three times.

The business model combines tiered recurring subscriptions (BRaaS at $349 Silver, $699 Gold, $899 Platinum+ per month; per-device endpoint pricing; enterprise-custom contracts) with a formal Partner Program and three acquired legacy brands (KeepItSafe, LiveVault, OffsiteDataSync) folded under the CyberFortress umbrella. Go-to-market is predominantly channel-led into the mid-market, with direct enterprise motion for larger contracts. Recent strategic emphasis has shifted toward packaged pricing and the Trinity Platform as the unifying narrative, supported by a November 2025 leadership refresh (Wade Alt, CEO; Justin Brady, COO).

Name

CyberFortress

Legal name

Jungle Disk, LLC

Website

https://cyberfortress.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

CyberFortress is a San Antonio-based managed data protection and cyber resilience provider serving 25,000+ SMB and mid-market organizations across eight verticals with BaaS, DRaaS, MDR, and SaaS backup built on the Trinity Platform.

Ownership category

akta.pro rank

Product category

Managed Backup and Recovery Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industries

Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG), Immutable Backup, Air-Gap & Ransomware Recovery (HDABAIAJ), Backup & Restore Platforms (Cloud Backup) (HDABAIAB), Continuity for SaaS & Cloud Apps (M365/Salesforce Backup) (HDABAIAK), Cloud DR, Backup & Business Continuity (BPAEACAJ)

Keywords

• Managed data backup
• Disaster recovery services
• Ransomware recovery solutions
• Backup as a service
• Cyber resilience platform

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Backup as a Service (BaaS) Subscription: Recurring managed backup subscriptions across Veeam, Ahsay, and Asigra platforms with tiered SLAs (Bronze 11-nines/3-nines uptime; Premium 12-nines/6-nines uptime). Monthly recurring revenue with capacity-based pricing for higher tiers.
2. Backup Recovery as a Service (BRaaS): Tiered monthly subscription (Silver $349, Gold $699, Platinum+ $899) bundled with usage-based bare-metal cloud billing that only applies during actual recovery or test — converting capex DR infrastructure into predictable opex with usage spike during incidents.
3. Disaster Recovery as a Service (DRaaS): Recurring managed disaster recovery subscription with continuous Veeam replication, one-click failover, journal-based ransomware recovery, and 24/7 expert support. Sized to customer RTO/RPO and workload count.
4. Endpoint Backup (Jungle Disk) — Per-Device Subscription: Self-serve per-seat subscription at $15/device/month with up to 15 GB included and additional per-GB usage overage. Direct online sign-up creates product-led, transactional recurring revenue.
5. LiveVault Server Backup — Capacity-Based Subscription: Recurring subscription priced by GB capacity tier (1TB to 64TB+) and retention period (30/90 days, 1 year, 7 years, 1-year legal hold), with optional Turbo Restore Appliance for high-throughput local recovery.
6. SaaS Backup & Recovery Subscription: Recurring managed backup for Microsoft 365, Google Workspace, Salesforce, Dropbox with immutable retention; per-user pricing model implied.
7. Managed Veeam Data Cloud — Tiered Subscription: Recurring SaaS subscription across nine VDC products (M365, Entra ID, Salesforce, Vault) priced by user count, retention, and one of three service tiers (Core Support, Enhanced Support, Fully Managed).
8. Professional Services — AI-Led and Human-Led Engagements: Project-based and retainer revenue from assessments, ransomware negotiation, digital forensics, BCP/DRP development, executive briefings, and consultant-led deployments. Mix of fixed-fee AI-led services and custom high-touch human-led programs.

Pricing tiers

Go-to-market motion5 records

Distribution channels7 records

Marketing channels9 records

Core offering

CyberFortress provides managed data backup and disaster recovery services through its Trinity Platform, combining prevention (air-gapped, immutable WORM vaults), detection (24/7 monitoring with anomaly detection and threat containment), and recovery (validated, clean-data restoration with measured RTOs). The company operates as a Platinum Veeam Cloud & Service Provider, also offering BaaS powered by Ahsay and Asigra, DRaaS, BRaaS, SaaS Backup, Managed Veeam Data Cloud, MDR, and endpoint backup, delivered via 24/7 U.S.-based recovery engineers.

Differentiator

Problem solved

Functional benefit

Brands

• Trinity Platform: Unified CyberFortress platform combining prevention, detection, and recovery for total cyber resilience under a single command center.
• Jungle Disk
• KeepItSafe
• LiveVault
• OffsiteDataSync

Products and services

• Trinity Platform Unified cyber resilience platform organized in three pillars — Prevention (air-gapped vaults, immutable WORM storage, browser/network isolation), Detection (24/7 monitoring with anomaly detection and data classification), and Recovery (Digital Bunker with validated restore and clean-data verification). Delivered through the CyberFortress Portal command center to mid-market and enterprise customers.
• Backup as a Service by Veeam Veeam-powered managed cloud backup with immutable retention, geo-separated vaults, end-to-end encryption, hypervisor-agnostic support (VMware, Hyper-V, Nutanix), and 24/7/365 access to Veeam-credentialed recovery engineers. Offered in Premium and Bronze tiers with 11-nines or 12-nines data durability SLA for regulated mid-market and enterprise customers.
• Backup as a Service by Ahsay Ahsay-powered managed backup for small and mid-size businesses with 300% faster recovery, AES-256 encryption with customer-controlled keys, cross-platform protection (Windows, macOS, Linux), and multi-destination backups. SOC II, HIPAA, PCI-DSS, and ISO 27001 compliant.
• Backup as a Service by Asigra Asigra-powered ultra-secure managed backup for banks, law firms, healthcare, and regulated industries. Features AI-powered backup scanning and quarantine, passwordless biometric MFA, variable file naming, AES-256 FIPS 140-2 encryption, soft delete, and immutable retention. SOC II Type 2, HIPAA, PCI-DSS, ISO 27001, NIST FIPS 140-2 certified.
• Backup Recovery as a Service (BRaaS) Automated on-demand disaster recovery for Veeam backups via Cloud IBR. Provides one-click failover to bare-metal cloud servers with no standby infrastructure, automated DR testing, compliance-ready monthly certification reports, and 24/7/365 recovery engineers. Offered in Silver, Gold, and Platinum+ tiers.
• Disaster Recovery as a Service (DRaaS) by Veeam Veeam-powered DRaaS with continuous replication, sub-15-minute RPO targets, one-click failover, journal-based ransomware recovery to any point in time, automated non-disruptive DR testing, and Veeam-certified 24/7 expert support with managed failback to production.
• SaaS Backup & Recovery Veeam-powered cloud-to-cloud backup for Microsoft 365 (Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams), Google Workspace, Salesforce, and Dropbox with granular item-level recovery in under 15 minutes and one-click setup with no agents to install.
• Managed Veeam Data Cloud (VDC) CyberFortress-operated Veeam Data Cloud covering Microsoft 365, Microsoft Entra ID, Salesforce, and Veeam Data Vault with air-gapped immutable storage. Delivered across nine VDC products under three service tiers (Core, Enhanced, Fully Managed) with predictable all-inclusive SaaS pricing and no surprise egress fees.
• Managed Detection and Response (MDR) 24/7 vendor-agnostic endpoint MDR with U.S.-based analysts, custom analytics, anomaly detection, machine learning for threat surfacing, human-led triage, rapid containment, and integrated recovery via CyberFortress DRaaS with 15-30 minute RTO. Mean time to detect under one hour.
• LiveVault Server Backup & Recovery Continuous data protection with sub-15-minute recovery points, AES-256 encryption, hybrid local-plus-cloud architecture, geographic redundancy across two data centers, bare-metal recovery, and a Turbo Restore Appliance for 60 GB/hour throughput. Capacity-based pricing with 30-day free trial; managed in partnership with Remote Data Backups.
• Jungle Disk Endpoint Backup & Recovery Endpoint backup for Windows, Mac, and Linux devices at $15/device/month with 15 GB included. AES-256 encryption with customer-controlled keys, zero-knowledge architecture, isolated vaults, de-duplication with up to 30% storage savings, and OneDrive/Google Drive/Dropbox integration.
• CyberFortress Professional Services Full-lifecycle resilience services in two tracks: AI-Led (automated resilience posture assessments, ransomware readiness audits, RTO/RPO gap analysis, BCP/DRP grading, SPOF identification, cyber insurance readiness reports, AI-led IR readiness, AI-led backup tool migration, AI-generated recovery playbooks, tabletop scenario generators) and Human-Led (BaaS/DRaaS deployment, ransomware negotiation, digital forensics, BCP/DRP development, executive resilience briefings, facilitated tabletop exercises).

Quantifiable outcome

• 75% faster restore and 5-click recovery for Protek vs. prior process
• +7 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration47 records

AI capability13 records

Feature9 records

Partnerships

19 partnerships are on record, tiered flagship and core.

• Veeam SoftwareflagshipTechnology or IntegrationPlatinum Veeam Cloud & Service Provider (VCSP) since the program's inception. Powers CyberFortress BaaS by Veeam, DRaaS by Veeam, Managed Veeam Data Cloud, and BRaaS (Cloud IBR). Recognized 3x as Veeam VCSP Partner of the Year and 2x as Veeam Innovation Awards Best of Show winner. CyberFortress employs Veeam Certified specialists and Vanguard Program members and runs a 24/7/365 NOC of Veeam-credentialed engineers. Relationship is foundational across the CyberFortress product portfolio.
• AsigracoreTechnology or IntegrationAsigra powers CyberFortress BaaS by Asigra, providing agentless, deep-ransomware-protected managed backup with AI-powered backup scanning and quarantine, variable file naming, biometric MFA, soft delete, immutable retention, and NIST FIPS 140-2 AES-256 encryption. Targeted at banks, law firms, healthcare, and government contractors. CyberFortress provides certified recovery experts and 24/7 expert support on top of the Asigra engine.
• AhsaycoreTechnology or IntegrationAhsay powers CyberFortress BaaS by Ahsay, providing cross-platform (Windows, macOS, Linux) agent-based backup with multi-destination vaults, file versioning, and AES-256 encryption with customer-controlled keys. Marketed to SMBs as a simple, fast (300% faster recovery) self-service-capable backup with CyberFortress white-glove support when needed.
• Menlo SecuritycoreTechnology or IntegrationIntegrated into the CyberFortress Trinity Platform as the browser and network isolation layer under Pillar 1 (Proactive Defense). Provides air-gapped isolation to stop ransomware from reaching backup data even with compromised admin credentials.
• DeepSeascoreTechnology or IntegrationIntegrated into the CyberFortress Trinity Platform as the 24/7 real-time threat containment and anomaly detection engine under Pillar 2 (Active Monitoring). Powers real-time threat containment across the customer environment.
• Microsoft 365 (Microsoft)coreTechnology or IntegrationDeep integration with Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams under CyberFortress SaaS Backup & Recovery and Managed Veeam Data Cloud. Addresses Microsoft's shared responsibility model by providing independent, recoverable copies of customer M365 data with sub-15-minute recovery and granular item-level restore.
• SalesforcecoreTechnology or IntegrationIntegrated under Managed Veeam Data Cloud (VDC for M365 Advanced Plus / Premium Plus) and SaaS Backup & Recovery to protect Salesforce production and sandbox orgs — records, metadata, files, Chatter — with point-in-time precision. Also supported via Salesforce Nonprofit Cloud, Blackbaud, and DonorPerfect in the nonprofit industry solution.
• Microsoft Entra IDcoreTechnology or IntegrationStandalone VDC for Entra ID and bundled M365 Advanced / Advanced Plus / Premium / Premium Plus products back up users, groups, roles, app registrations, conditional access policies, and BitLocker keys to enable identity recovery operations after compromise, admin error, or accidental deletion.
• Google WorkspacecoreTechnology or IntegrationIntegrated under SaaS Backup & Recovery and CyberFortress education, nonprofit, and legal industry solutions to protect Google Workspace data alongside Microsoft 365 and other SaaS platforms.
• Remote Data BackupscoreImplementation/ SI/ Consulting PartnerCyberFortress's managed services partner for LiveVault for over 10 years. Provides 24/7/365 U.S.-based expert support, proactive monitoring, alerts, restore assistance, and 30-day free trial fulfillment. Operates the LiveVault signup flow on behalf of CyberFortress.
• Endpoint Security Vendors (CrowdStrike, SentinelOne, Microsoft Defender, Carbon Black, Trend Micro, Cylance, Sophos, McAfee/Trellix, Webroot)coreTechnology or IntegrationCyberFortress MDR is vendor-agnostic and integrates with all major endpoint detection and response platforms, layering 24/7 SOC monitoring, triage, and containment on top of customers' existing endpoint investments rather than rip-and-replace.
• Healthcare ISV partners (Epic, athenahealth, eClinicalWorks, NextGen, Cerner)coreTechnology or IntegrationCyberFortress healthcare solution explicitly supports and integrates with the major EHR platforms Epic, athenahealth, eClinicalWorks, NextGen, and Cerner to enable HIPAA-aligned EHR backup and recovery.
• Legal Software Vendors (Clio, MyCase, Microsoft Office 365, Google Workspace, email archiving and encrypted communication tools)coreTechnology or IntegrationCyberFortress legal solution integrates with Clio and MyCase practice management, legal billing platforms, Microsoft 365, Google Workspace, and email archiving / encrypted communication tools to support ABA-aligned backup, retention, and chain-of-custody requirements.
• Education Technology Vendors (PowerSchool, Infinite Campus, Blackbaud, Google Workspace for Education, Microsoft 365, Moodle, Canvas, Blackboard)coreTechnology or IntegrationCyberFortress education solution supports leading SIS platforms (PowerSchool, Infinite Campus, Blackbaud), learning management systems (Moodle, Canvas, Blackboard, Google Classroom), and Microsoft 365 / Google Workspace for Education to protect FERPA-regulated student records and digital learning environments.
• Nonprofit Software Vendors (Salesforce Nonprofit Cloud, Blackbaud, DonorPerfect, QuickBooks, Microsoft 365, Google Workspace)coreTechnology or IntegrationCyberFortress nonprofit solution integrates with Salesforce Nonprofit Cloud, Blackbaud, DonorPerfect, QuickBooks and cloud accounting platforms, Microsoft 365, Google Workspace, shared drives, and email servers to protect donor data, grant documents, and tax filings.
• Finance & Accounting Software Vendors (QuickBooks Online and Desktop, Xero, FreshBooks, Excel, document management and client portal systems)coreTechnology or IntegrationCyberFortress finance solution supports QuickBooks Online and Desktop, Xero, FreshBooks, Excel, and document management / client portal systems with immutable audit trails and SEC/FINRA-aligned retention policies.
• Manufacturing ERP / MES Vendors (SAP, NetSuite, Microsoft Dynamics, SCADA / PLC / IoT systems)coreTechnology or IntegrationCyberFortress manufacturing solution works alongside ERP (SAP, NetSuite, Microsoft Dynamics), MES software, SCADA, PLCs, and IoT devices to provide ransomware-resilient backup and operational continuity for production environments.
• Construction Software Vendors (Procore, Buildertrend, CoConstruct, PlanGrid, Bluebeam, DocuSign, QuickBooks)coreTechnology or IntegrationCyberFortress construction solution works with Procore, Buildertrend, CoConstruct, PlanGrid, Bluebeam, DocuSign, cloud file-sharing platforms, QuickBooks, and internal server environments to protect project files, jobsite coordination, and financial data.
• Government / Public Sector Software Vendors (Microsoft 365, Google Workspace, SIS and LMS platforms, ERP, utility billing, financial software, public safety, court records, permit management)coreTechnology or IntegrationCyberFortress public-sector solution integrates with government email and recordkeeping systems, ERP and utility billing software, student information and learning management platforms, public safety and emergency communication systems, court records and permit platforms, Microsoft 365, Google Workspace, and municipal SaaS.

Scale indicators14 records

Expansion highlights7 records

Direct peers

• Datto (Kaseya): Datto is a leading managed backup and disaster recovery provider for SMBs and MSPs, offering SIRIS, ALTO, and cloud-delivered BCDR. Like CyberFortress, it sells through a channel of MSPs/resellers and combines BaaS, DRaaS, and SaaS backup under one platform.
• Axcient: Axcient delivers x360Recover and x360Cloud for MSPs and SMBs, focused on BaaS and DRaaS with air-gapped cloud storage and one-click failover — directly overlapping with CyberFortress's BaaS, DRaaS, and BRaaS lines for the same SMB and mid-market buyer.
• Druva: Druva is a 100% SaaS data protection platform covering M365, Salesforce, AWS, and endpoints, sold to mid-market and enterprise. It competes head-to-head with CyberFortress's SaaS Backup and Managed Veeam Data Cloud offerings and pursues a similar consolidation of backup, archival, and DR.
• Acronis: Acronis combines backup, disaster recovery, anti-ransomware, and endpoint management in a single cyber protection platform, sold to MSPs and SMB/mid-market. It directly overlaps with CyberFortress's Trinity Platform ambition of merging prevention, detection, and recovery.
• Carbonite (OpenText): Carbonite provides cloud backup and disaster recovery for SMBs and small/mid-market businesses, with strong MSP channel. Its endpoint, server, and SaaS backup lines compete directly with Jungle Disk, LiveVault, and CyberFortress SaaS Backup.
• Zerto (HPE): Zerto delivers DRaaS and continuous data protection with journal-based recovery and ransomware remediation for mid-market and enterprise. It is a direct competitor to CyberFortress DRaaS by Veeam and BRaaS Cloud IBR, particularly for VMware and Hyper-V workloads.
• Infrascale: Infrascale provides cloud BaaS and DRaaS targeting SMBs, healthcare, and education — closely comparable to CyberFortress's SMB, healthcare, and education vertical play, including immutable backups and rapid failover.
• iland: iland offers managed cloud infrastructure, BaaS, and DRaaS for mid-market and enterprise, with global data centers and compliance focus (HIPAA, SOC 2). It competes with CyberFortress's Trinity Platform and DRaaS for compliance-driven buyers.
• Backblaze: Backblaze provides low-cost cloud backup and B2 object storage for individuals, SMBs, and developers. It overlaps with CyberFortress on endpoint backup and LiveVault capacity-based server backup, particularly for price-sensitive SMB and developer segments.

Broad incumbents

• Rubrik: Rubrik is a data security and resilience incumbent offering backup, DR, and ransomware recovery for mid-market and enterprise — listed by CyberFortress as a migration source for its AI-Led Backup Tool Migration service and a broad competitor for advanced backup buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/digitalrook

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CyberFortress