Convergia
Convergia is a privately held Pan-American value-added aggregator of connectivity, voice, and IoT solutions serving enterprise customers across Canada, the US, and Latin America through channel partners and direct sales.
- Company typePrivate
- Founded1998
- HeadquartersMiami, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Convergia does
Convergia is a privately held Pan-American value-added aggregator of connectivity, voice, and IoT solutions serving enterprise customers across Canada, the United States, and Latin America. The company positions itself as a single-vendor front-end that combines wireline (Cisco and Fortinet SD-WAN, Forti SASE, fiber), wireless (Starlink, Eutelsat OneWeb, SIM products, Teltonika and Peplink routers, Private LTE), and unified communications (Zoom Phone, Zoom Contact Center, Microsoft Teams Operator Connect, Webex Calling, 3CX, SIP Trunking, WhatsApp, SMS) into a managed offering with local billing in local currencies across the region.
Its product surface spans three portfolios — Connectivity, Voice, and Solutions — with the Solutions portfolio extending into hybrid cloud, cloud backup (including Acronis and Microsoft 365 backup), IoT gateways, and verticalized IoT applications such as Smart Agriculture, Smart Building, Smart Environment, ParkSmart, and Smart Water. The company was founded by Alejandro Bitar, who serves as Owner, Founder, President, and Vice Chairman, and operates from Miami with billing operations served through a Canadian billing domain (billing.convergia.ca), suggesting a cross-border North American operating base.
Convergia generates revenue primarily through recurring monthly subscriptions on connectivity and voice services, supplemented by hardware sales (routers, IP phones) and channel margin economics. Go-to-market is hybrid: a heavy reliance on six major Technology Solutions Distributors and master agents (TD SYNNEX, Intelisys, Telarus, Sandler Partners, Avant, App Direct) for indirect distribution, combined with direct enterprise field sales for multi-location deployments. Customer evidence is dispersed across education (University of San Andres), retail (Tiendas Mass in Peru), and healthcare/government (NHS Surgeries), and the company is localized in English, Spanish, Portuguese, and French to support multi-country LATAM expansion.
Convergia firmographics
Firmographics- Name
- Convergia
- Legal name
- Convergia
- Website
- https://convergia.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Convergia is a privately held Pan-American value-added aggregator of connectivity, voice, and IoT solutions serving enterprise customers across Canada, the US, and Latin America through channel partners and direct sales.
- Ownership category
- akta.pro rank
Convergia industry classification
Industry- Product category
- Telecommunications and Managed Connectivity Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Satellite Telecommunications (5174)
- SIC
- Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
- akta.pro primary industry
- Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)
- akta.pro secondary industries
- Video Conferencing & Meetings (HDAIAHAI), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
Keywords
Where Convergia is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Convergia business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Connectivity Services: Recurring subscription revenue from wireline, wireless, and satellite connectivity solutions including SD-WAN, Starlink, Eutelsat OneWeb, SIM products, and router hardware sold across Pan-American enterprise customers.
- Voice Services: Recurring revenue from VoIP phones, SIP trunking, Zoom Phone, Zoom Contact Center, Webex Calling, Microsoft Teams Operator Connect, 3CX, and SMS/WhatsApp messaging services.
- IoT Solutions: Revenue from IoT Gateways, IoT Products, and vertical solutions including Smart Agriculture, Smart Building, Smart Environment, ParkSmart, and Smart Water applications.
- Hardware Sales: One-time and recurring revenue from sale of routers (Teltonika, Peplink, DIGI), IP phones, and edge devices.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise multi-location connectivity packages |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Convergia product offering
Product offeringCore offering
Convergia is a Pan-American Value Added Aggregator that combines wireline (SD-WAN, fiber, Cloud Connect, Forti SASE), wireless (Starlink, Eutelsat OneWeb, SIM products, Teltonika and Peplink routers, Private LTE), voice (Zoom Phone, Zoom Contact Center, Webex Calling, Microsoft Teams Operator Connect, 3CX, SIP Trunking, SMS, WhatsApp), and Solutions (cloud, hybrid cloud, cloud backup, IoT, smart agriculture/building/environment/parking/water) into a unified managed service portfolio with local billing across Canada, the United States, and Latin America. The company sells to enterprise businesses, Managed Service Providers, and wholesale distributors through channel partners and direct field sales.
Product overview
Convergia is a Pan-American Value Added Aggregator of Connectivity Solutions serving Canada, US, and LATAM. The company operates as a platform offering three integrated portfolios: Connectivity (wireline and wireless solutions including SD-WAN, satellite, SIM products, and routers), Voice (cloud-based telephony and contact center solutions including Zoom, Microsoft Teams, Webex, 3CX, and SIP trunking), and Solutions (cloud, hybrid cloud, IoT, and smart industry verticals like agriculture, building, and water management). Convergia aggregates multiple technology vendors including Cisco, Fortinet, Zoom, Microsoft, Starlink, Eutelsat OneWeb, Teltonika, Peplink, 3CX, Acronis, and Megaport into a unified offering with local billing across the Pan-American region.
Differentiator
Problem solved
Functional benefit
Products and services
- Wireline Connectivity (SD-WAN, Forti SASE, Cloud Connect, WiFi, Edge Netgate)
Companies that use Convergia
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Convergia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Convergia partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core.
- App DirectcoreApp Direct is listed as a channel partner/distributor for Convergia's connectivity and voice solutions, enabling the distribution of services through their platform.
- TD SYNNEXcoreTD SYNNEX is listed as a technology solutions distributor partner for Convergia, distributing connectivity and voice solutions through their distribution network.
- IntelisyscoreIntelisys is listed as a channel partner for Convergia, serving as a technology solutions distributor in the Pan-American region.
- Sandler PartnerscoreSandler Partners is listed as a channel partner, providing connectivity and voice solutions through their partner network.
- TelaruscoreTelarus is listed as a channel partner distributing Convergia's connectivity and voice solutions.
- AvantcoreAvant is listed as a channel partner for Convergia's technology solutions.
- ZoomcoreZoom is a technology partner providing Zoom Phone, Zoom Contact Center, and Zoom Cloud Peering integrated with Convergia's voice and connectivity solutions.
- Microsoft (Teams/Operator Connect)coreMicrosoft Teams is integrated through Operator Connect for Microsoft Teams, enabling Convergia to provide Teams-native voice services.
- Cisco (Webex)coreCisco Webex is integrated through Cloud Connect for Webex Calling, providing enterprise voice and collaboration capabilities.
- 3CXcore3CX is a voice technology partner offering unified communications solutions integrated with Convergia's voice platform.
- StarlinkcoreStarlink satellite connectivity is offered as part of Convergia's wireless connectivity portfolio for enterprise customers requiring satellite coverage.
- Eutelsat OneWebcoreEutelsat OneWeb satellite connectivity is offered as part of Convergia's wireless connectivity portfolio.
- FortinetcoreFortinet provides SD-WAN and Forti SASE security solutions integrated with Convergia's connectivity portfolio.
- Cisco (SD-WAN)coreCisco SD-WAN technology is offered as part of Convergia's wireline connectivity solutions.
- MegaportcoreMegaport provides cloud connectivity services integrated with Convergia's Cloud Connect and connectivity solutions.
- CirioncoreCirion is listed as a technology partner providing connectivity infrastructure services.
- BellcoreBell is listed as a technology partner providing wireline connectivity services.
- TeltonikacoreTeltonika routers are offered as part of Convergia's wireless connectivity product portfolio.
- PeplinkcorePeplink routers are offered as part of Convergia's wireless connectivity product portfolio.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Convergia competitors and assessment
Company assessmentDirect peers
- Telarus: Telarus is one of the largest US master agents/technology services distributors, aggregating UCaaS, SD-WAN, connectivity, and cloud solutions from carriers and vendors. It operates the same channel-led aggregator model as Convergia, though focused primarily on the US market; Convergia is listed as a Telarus partner, evidencing direct overlap in business model.
- Intelisys (ScanSource): Intelisys is a leading master agent and technology services distributor (acquired by ScanSource) that aggregates UCaaS, connectivity, and cloud offerings through a sales partner channel. It mirrors Convergia's aggregator/distributor model for voice, SD-WAN, and cloud services and is a Convergia channel partner.
- Sandler Partners: Sandler Partners is a national master agency that distributes UCaaS, SD-WAN, cybersecurity, and connectivity solutions through thousands of sales agents. It uses the same channel-partner aggregator model as Convergia and is listed as one of Convergia's core distribution partners.
- Avant Communications: Avant Communications is a master agent and technology services distributor focused on UCaaS, SD-WAN, connectivity, and cloud. It directly competes with Convergia in the channel-aggregator space and is a Convergia channel partner.
- Bridgepointe Technologies: Bridgepointe Technologies is a technology services brokerage aggregating UCaaS, SD-WAN, networking, and cloud through a national agent channel. It shares Convergia's master-agent/aggregator go-to-market and competes for the same multi-location enterprise and channel-driven customer base.
- AppDirect: AppDirect operates a cloud marketplace and aggregator platform that bundles connectivity, voice, and cloud services for resellers and enterprises. It directly competes with Convergia's aggregator/marketplace model for cross-vendor technology services distribution and is a Convergia channel partner.
- MetTel: MetTel is a managed services provider aggregating SD-WAN, UCaaS, IoT, and cloud connectivity for multi-location enterprise customers. It serves the same enterprise customer base as Convergia with a similar vendor-aggregation model, although with stronger direct enterprise focus versus Convergia's channel-led motion.
Broad incumbents
- TD SYNNEX: TD SYNNEX is a global IT distributor aggregating connectivity, UCaaS, and cloud solutions through a large reseller and agent channel. While far larger and broader in scope than Convergia, it competes in the same channel-led distribution of Cisco, Fortinet, and Microsoft-based offerings and is a Convergia channel partner.
- Lumen Technologies: Lumen Technologies is a large incumbent telecom carrier offering SD-WAN, UCaaS, managed connectivity, and wholesale services across the Americas. As a major carrier and SD-WAN provider, it competes with Convergia for enterprise connectivity spend and has the scale to launch competing aggregator offerings.
Emerging players
- Alianza: Alianza is a cloud communications platform that enables service providers and aggregators to deliver UCaaS and voice services. It serves the same ecosystem of regional telecom aggregators like Convergia by providing the underlying cloud voice infrastructure, representing both a technology partner and adjacent competitive entrant in the service-provider voice space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Convergia social profiles
Digital presenceConvergia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Convergia leadership team
Management profileNumber of profiles
Profiles1 record
Convergia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Convergia M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Convergia
What does Convergia do?
Convergia is a Pan-American Value Added Aggregator that combines wireline (SD-WAN, fiber, Cloud Connect, Forti SASE), wireless (Starlink, Eutelsat OneWeb, SIM products, Teltonika and Peplink routers, Private LTE), voice (Zoom Phone, Zoom Contact Center, Webex Calling, Microsoft Teams Operator Connect, 3CX, SIP Trunking, SMS, WhatsApp), and Solutions (cloud, hybrid cloud, cloud backup, IoT, smart agriculture/building/environment/parking/water) into a unified managed service portfolio with local billing across Canada, the United States, and Latin America. The company sells to enterprise businesses, Managed Service Providers, and wholesale distributors through channel partners and direct field sales.
Is Convergia a public or private company?
Convergia is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Convergia founded?
Convergia was founded in 1998. It employs 251 to 500 people.
Where is Convergia based?
Convergia is headquartered in Miami, United States, in the North America region.
How does Convergia make money?
Four revenue lines are on record. Connectivity Services are the primary driver. The others are voice Services, ioT Solutions and hardware Sales.
Who are Convergia's main competitors?
Direct peers on record are Telarus, Intelisys (ScanSource), Sandler Partners, Avant Communications, Bridgepointe Technologies, AppDirect and MetTel. Broad incumbents are TD SYNNEX and Lumen Technologies. Alianza is listed as an emerging player.
Does Convergia have an API?
No public API is recorded for Convergia.
What industry is Convergia in?
Convergia's product category is Telecommunications and Managed Connectivity Services. Its primary akta.pro industry code is HDAIAFAF, Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects), with a secondary code of HDAIAHAI, Video Conferencing & Meetings. Its NAICS code is 51711 and its SIC code is 7385.