What Zenxeon Technologies does

Zenxeon Technologies is a US-based managed services provider (MSP) headquartered in Roseville, California, that delivers IT infrastructure and technology services to businesses across 45+ states. Founded in 2009/2010, the company operates with a small team (1-10 employees) and organizes its offering around five core service pillars: Managed Services (network monitoring, help desk, data backup and recovery), Cybersecurity (intrusion monitoring, firewall and endpoint protection, cloud security for Microsoft 365 and Google Workspace), LTE & IoT (5G/LTE primary and failover wireless connectivity), Physical Security (cloud-managed audio/video surveillance), and Cloud Solutions (360-degree managed Microsoft 365). These are delivered through six industry-specific verticals — Franchises, SMB, Healthcare, Retail, Beauty & Personal Care, and Point of Sale.

Technically, Zenxeon assembles and integrates third-party hardware and platforms rather than building proprietary software. Its capabilities rest on partner ecosystems: Microsoft 365 for cloud management; Dell for computing hardware; SonicWall, Cisco Meraki, and Fortinet for network security; Verizon, Peplink, and GoTo for connectivity and VoIP; and OpenEye, Hikvision, and Dahua for surveillance. The company handles procurement, warehousing, configuration, and nationwide deployment of hardware from secure facilities, positioning itself for standardized, multi-location franchise rollouts. Notable delivery outcomes include producing and deploying 2,000 custom mPOS devices across 350 locations in 75 days, and HIPAA-compliant network security across 175+ healthcare franchise locations.

The business model combines recurring managed-services revenue (subscription, quote-based and undisclosed, billed annually), one-time hardware procurement and deployment revenue, and professional/implementation services. Go-to-market is direct, split between enterprise field sales and inside sales with dedicated account managers; there are no indicated reseller or channel partners. Customers are predominantly multi-location, franchised enterprise brands (European Wax Center, Hammer & Nails, GameDay Men's Health, Ohm Fitness) alongside some mid-market accounts. Reported scale metrics include 1,500+ completed projects, 57,000+ support tickets resolved, and 15+ years of operating history.

Name

Zenxeon Technologies

Legal name

Zenxeon Technologies

Website

https://zenxeon.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Zenxeon Technologies is a US managed IT services provider serving multi-location franchise, healthcare, retail, and SMB clients across 45+ states with managed services, cybersecurity, LTE/IoT connectivity, physical security surveillance, and cloud (Microsoft 365) solutions.

Ownership category

akta.pro rank

Headquarters

HQ city

Roseville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue from ongoing IT infrastructure management, monitoring, support, and maintenance. Services include network monitoring, cybersecurity, data backup and recovery, cloud management, and help desk support. Scalable solutions that grow with client businesses.
2. Hardware Procurement and Deployment: One-time revenue from procurement, warehousing, configuration, and deployment of hardware including servers, networking equipment, POS devices, and surveillance systems. Custom mPOS device production and rollout services for large deployments.
3. Professional Services: Implementation services including hardware integrations, network security setup, firewall management, email and SaaS security configuration, IT equipment installation, and onsite support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Zenxeon Technologies provides managed IT services to businesses across more than 45 U.S. states through five core service pillars: Managed Services, Cybersecurity, LTE & IoT, Physical Security, and Cloud Solutions (Managed Microsoft 365). These are delivered via six industry-specific specialty verticals (Franchises, SMB, Healthcare, Retail, Beauty & Personal Care, and Point of Sale), with recurring subscription revenue, one-time hardware procurement and deployment, and professional services revenue streams.

Product overview

Zenxeon Technologies is a managed services provider offering a unified portfolio of IT solutions centered on five core service pillars: Managed Services, Cybersecurity, LTE & IoT, Physical Security, and Cloud Solutions (Managed Microsoft 365). These core offerings are delivered across six industry-specific specialty verticals (Franchises, SMB Solutions, Healthcare, Retail, Beauty & Personal Care, and Point of Sale) to provide tailored technology strategies for businesses in over 45 states. The company positions itself as a comprehensive IT partner handling everything from network infrastructure and cybersecurity to wireless connectivity, surveillance systems, and cloud management.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Comprehensive managed IT services for businesses across 45+ U.S. states, encompassing network monitoring, cybersecurity, data backup and recovery, cloud management, help desk support, hardware integrations, firewall management, email and SaaS security, IT equipment procurement and installation, and advanced onsite and remote IT support.
• Cybersecurity Solutions Tailored cybersecurity solutions providing advanced protection against cyber threats including intrusion monitoring, firewall protection and maintenance, endpoint protection, cloud-based security monitoring, and Microsoft 365 and Google Workspace cloud security, with focus on HIPAA and GDPR compliance.
• LTE & IoT Connectivity Scalable managed failover solutions and reliable primary wireless internet connections using LTE and 5G technologies, including secure connectivity, onsite and remote support, and seamless device integrations with one SIM supporting multiple major wireless carriers.
• Physical Security State-of-the-art audio and video surveillance systems including 24/7 security monitoring, real-time updates and intervention, and cloud-managed platforms for multi-location business protection.
• Cloud Solutions (Managed Microsoft 365) Managed Microsoft 365 cloud services offering 360-degree management including procurement, installation, proactive monitoring, support, reporting, data backups, and user management for Microsoft 365 Business or Enterprise solutions.
• Healthcare Solutions HIPAA-compliant managed IT services and advanced cybersecurity for healthcare providers, including specialized support, proactive maintenance, enhanced security measures, and compliant data practices for patient information protection.
• Franchise Solutions Scalable, standardized technology solutions for franchise operations including nationwide rollout capabilities, hardware procurement and deployment from secure facilities, IT system standardization across locations, and robust security and data protection.
• SMB Solutions Managed IT services tailored for small and medium businesses including local onsite support, scalable IT solutions, cybersecurity, physical security, managed Microsoft 365, and 5G wireless internet services.
• Retail Solutions Technology services for retail operations including robust cybersecurity frameworks, physical security systems, audio and visual surveillance, and proactive monitoring and maintenance.
• Beauty & Personal Care Solutions Industry-specific managed IT services and cybersecurity for beauty and personal care businesses, prioritizing client experience through compliant data processes meeting GDPR and HIPAA regulations.
• Point of Sale Solutions Advanced POS integration services including data migration, on-premise to cloud platform integration, and comprehensive mobile POS (mPOS) solutions with custom hardware design and nationwide rollout capabilities.

Quantifiable outcome

• 30% cost savings for healthcare franchise client on network security package
• +6 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationStrategic partnership for Microsoft 365 cloud services management. Zenxeon provides managed Microsoft 365 services including procurement, installation, proactive monitoring, support, reporting, data backups, and user management.
• DellcoreTechnology or IntegrationTechnology partnership for hardware solutions including servers, workstations, and enterprise computing equipment for client deployments.
• SonicWallcoreTechnology or IntegrationCybersecurity partnership providing firewall protection, intrusion monitoring, and network security solutions. One of the leading providers in Zenxeon's multi-layered security approach.
• Cisco MerakicoreTechnology or IntegrationNetwork security partnership delivering cloud-managed networking solutions including network security packages and infrastructure solutions.
• FortinetcoreTechnology or IntegrationCybersecurity partnership providing advanced threat protection, firewall maintenance, and comprehensive network security solutions.
• SonicWallcoreTechnology or IntegrationCybersecurity partnership providing cutting-edge security solutions designed to keep network infrastructure safe and compliant.
• Cisco MerakicoreTechnology or IntegrationNetwork security partnership delivering comprehensive security packages with strong focus on compliance requirements.
• FortinetcoreTechnology or IntegrationAdvanced cybersecurity solutions partnership for enterprise-grade protection against evolving cyber threats.
• VerizonmajorTechnology or IntegrationLTE and 5G connectivity partnership providing wireless internet services, failover solutions, and IoT connectivity options.
• PeplinkmajorTechnology or IntegrationEnterprise connectivity and networking solutions for reliable business internet and failover services.
• GoTomajorTechnology or IntegrationVoIP and communication services partnership providing GoTo Connect VoIP services as part of managed IT offerings.
• OpenEyecoreTechnology or IntegrationPhysical security partnership providing cloud-managed surveillance platform with real-time updates and intervention capabilities.
• HikvisioncoreTechnology or IntegrationVideo surveillance systems partnership delivering state-of-the-art audio and visual surveillance for business protection.
• DahuacoreTechnology or IntegrationSurveillance technology partnership providing advanced security camera systems and monitoring solutions.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: National managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple U.S. regions. Closely comparable to Zenxeon in offering breadth (managed IT, cloud, security) and customer segment, with similar franchise/multi-location go-to-market exposure.
• Datapath: Managed IT services and cloud infrastructure provider with U.S. delivery and multi-industry client base. Comparable in offering breadth (managed services, cloud, security) and multi-state service model.
• CompassMSP: U.S.-based managed services provider focused on IT support, cybersecurity, and cloud services for SMB and mid-market businesses. Similar service pillars and target customer profile to Zenxeon.
• Stratosphere Networks: Managed IT, cybersecurity, and cloud services provider serving SMB and mid-market clients across multiple U.S. states. Comparable managed services portfolio and customer-segment focus to Zenxeon.

Broad incumbents

• CDW: Large multi-brand IT solutions and services provider serving enterprise, mid-market, and SMB across the U.S. Overlaps with Zenxeon across managed services, hardware procurement, and security, but at substantially greater scale.
• Presidio: Public, large-scale digital infrastructure and managed services provider with broad enterprise/mid-market reach across cloud, security, and networking. Competes in overlapping categories with Zenxeon at a much larger scale.
• ITsavvy: Established IT solutions provider combining hardware distribution, managed services, and integration capabilities for enterprise and mid-market clients. Comparable portfolio but at meaningfully larger scale than Zenxeon.
• Core BTS: National IT services and solutions provider covering managed services, cloud, security, and collaboration. Overlaps with Zenxeon's service pillars but operates at significantly larger scale and enterprise focus.
• Insight Enterprises: Global Fortune 500 IT solutions integrator offering managed services, hardware procurement, and cloud/security services. Comparable category overlap but at vastly larger scale and breadth than Zenxeon.

Others

• ConnectWise: Platform vendor providing PSA, RMM, and cybersecurity tooling that powers many MSPs. Not a direct competitor but a key ecosystem enabler that influences how MSPs like Zenxeon operate and scale delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/zenxeon-technologies

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zenxeon Technologies