Surgical Partners
Surgical Partners is an Australian SaaS company that integrates medical practice management systems with cloud accounting platforms to automate financial reconciliation and doctor fee splitting for healthcare practices across Australia and New Zealand.
- Company typePrivate
- Founded2014
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Surgical Partners does
Surgical Partners (legal entity Ehealthme Pty Ltd, ACN 166 979 040) is an Australian cloud-based SaaS company founded in 2013/2014 and headquartered in Sydney. The company provides a financial administration platform that integrates medical Practice Management Systems (PMS) with cloud accounting software, automating the reconciliation of payments and the splitting of doctor billings into facility fee retentions and doctor payments for healthcare practices.
The platform is built around three components: the SP Hub middleware platform (a central decision engine that captures granular invoice and payment data and applies configured fee-splitting rules); the Transaction Feeds Solution (an integration layer that reconciles PMS reports with accounting systems by capturing bank deposits from Medicare batch payments, DVA, merchant terminals, EFTPOS, HICAPS, health funds via Eclipse, and bank branch deposits, then matching them daily against recorded transactions); and Doctor Revenue Management (a module that automates per-doctor, per-procedure fee splitting with configurable percentage and fixed-amount retentions, generates invoices and clearing account journals, and exposes real-time earnings to doctors via a mobile app). The platform integrates with all major Australian PMS systems (MedicalDirector Pracsoft, MedicalDirector Bluechip, Best Practice, Zedmed, VIP) and the three leading cloud accounting platforms (Xero, MYOB, QuickBooks). Surgical Partners holds the status of first and only Xero Cloud Integrator certified for healthcare and is a Xero Certified Advisor.
Surgical Partners generates revenue through annual subscription fees for the Transaction Feeds and DRM modules, with pricing not publicly disclosed and sold via specialist consultants, a Certified Advisor network of healthcare-specialist accountants and bookkeepers, and a formal co-marketing partnership with Westpac. Primary customers are medical practices (GPs and specialists), day surgery centres, and allied health practices in Australia and New Zealand. The company was co-founded by Marcus Wilson (CEO, former Macquarie Bank senior healthcare analyst) and Dr Richard Smith (ophthalmologist and founder of Focus Eye Centre). Awards and recognition include the BlueChilli Healthtech Innovation Challenge (2016), Westpac Businesses of Tomorrow (2017), and features in The Australian, the Australian Financial Review, and Pulse+IT Magazine.
Surgical Partners firmographics
Firmographics- Name
- Surgical Partners
- Legal name
- Ehealthme Pty Ltd
- Website
- https://surgicalpartners.com.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Surgical Partners is an Australian SaaS company that integrates medical practice management systems with cloud accounting platforms to automate financial reconciliation and doctor fee splitting for healthcare practices across Australia and New Zealand.
- Ownership category
- akta.pro rank
Where Surgical Partners is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Surgical Partners business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Software Subscription (SaaS): Surgical Partners operates as a cloud-based SaaS platform providing financial administration services to healthcare practices. The platform integrates PMS and accounting systems for reconciliation and doctor billing management. Revenue is generated through subscription fees for access to the Transaction Feeds Solution and Doctor Revenue Management modules. The company was described as a 'technology start-up' and 'middleware' provider in 2017 Westpac coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Transaction Feeds Solution - Basic integration and reconciliation |
| Subscription | Annual | Doctor Revenue Management (DRM) - Advanced fee splitting and doctor payments |
| Freemium | Pay-as-you-go | Free Trial |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Surgical Partners product offering
Product offeringCore offering
Surgical Partners provides a cloud-based financial administration platform for Australian healthcare practices. It integrates medical Practice Management Systems (PMS) with accounting software (MYOB, Xero, QuickBooks Online) to reconcile daily payments into accounting ledgers and produce doctor billing and revenue reports. The platform is built on the proprietary SP Hub decision engine and serves GPs, specialists, day surgeries, and accountants serving the medical sector.
Product overview
Surgical Partners offers a cloud-based financial administration platform for healthcare practices in Australia, comprising two integrated product modules built on the SP Hub middleware platform. The Transaction Feeds Solution integrates a practice's Practice Management System (PMS) with accounting software (Xero, MYOB, QuickBooks), reconciling all income sources against bank deposits daily and automating billing journal entries. The Doctor Revenue Management (DRM) module extends the platform to automate fee splitting of doctor billings into facility retentions and doctor payments, with support for granular per-doctor and per-procedure retention rules, automated invoicing, and a mobile app for doctors to monitor their earnings in real time. Together, the two modules eliminate manual data entry, reduce fraud risk, and enable activity-based costing for healthcare practices.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 1 in 5 GPs in Australia are being paid via Surgical Partners
- +3 more outcomes
Companies that use Surgical Partners
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Surgical Partners technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature5 records
Surgical Partners partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and secondary.
- ZedmedcoreStrategic partnership with Zedmed, a leading provider of practice management software to the medical profession. Surgical Partners provides total integration between Zedmed and preferred online accounting software for bank reconciliation and doctor billing automation.
- MedicalDirectorcorePartnership announced to integrate MedicalDirector's Pracsoft and Blue Chip clients with Xero, MYOB, and Intuit accounting software through Surgical Partners. Opens up back office workflow automation opportunities for MedicalDirector's practice owner and manager customers. Represents significant channel to market for Surgical Partners.
- Best PracticecoreSurgical Partners provides total integration between Best Practice PMS and preferred online accounting software. Built for medical practices to tightly control bank reconciliation and automate individual doctor billings.
- XerocoreSurgical Partners is the first and only Xero Cloud Integrator for healthcare. Provides integration between Practice Management Systems and Xero accounting software. As Xero Certified Advisor, Surgical Partners helps healthcare practices implement and optimize Xero with specialized integrations for medical billing and reconciliation.
- MYOBsecondarySurgical Partners provides integration between PMS and MYOB accounting software, enabling healthcare practices to use MYOB as their preferred accounting platform with full reconciliation and billing automation.
- QuickBookssecondarySurgical Partners provides integration between PMS and QuickBooks accounting software, enabling healthcare practices to use QuickBooks as their preferred accounting platform.
- VIP (Vision Information Products)secondarySurgical Partners is fully integrated with VIP PMS. Provides total integration between VIP and preferred online accounting software for healthcare administration simplification.
- MedicalDirector PracsoftcoreSurgical Partners is fully integrated with MedicalDirector Pracsoft. Further improves workflow of healthcare practices by connecting Pracsoft with online accounting software.
- MedicalDirector BluechipcoreSurgical Partners is fully integrated with MedicalDirector Bluechip. Further improves workflow of healthcare practices by connecting Bluechip with online accounting software.
- DeputysecondaryIntegration with Deputy for staff rostering and timesheet automation. Deputy was named Xero Add-on of the Year at XeroCon. Complements Surgical Partners' financial management with workforce management capabilities.
- Receipt BanksecondaryIntegration with Receipt Bank for accounts payable automation. Extracts key data from invoices and receipts with automated creation of Xero purchase bills. Improves expense management workflow.
- TyrosecondaryIntegration with Tyro for merchant payment processing. Tyro supports Medicare claims and merchant settlements, complementing Surgical Partners' reconciliation capabilities.
- TandasecondaryIntegration with Tanda for workforce management including time tracking and scheduling. Part of the ecosystem of cloud applications that work with Surgical Partners.
- CubikosecondaryCubiko practice analytics integration mentioned in doctor engagement guide. Provides additional reporting and KPI measurement capabilities for medical practices using Surgical Partners.
- Focus Eye CentrecoreFounder Dr Richard Smith's day surgery - the original genesis of Surgical Partners when Marcus Wilson took on CFO role. Focus Eye Centre was first customer and implementation site, demonstrating the software's effectiveness. Case study customer with published testimonial.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Surgical Partners competitors and assessment
Company assessmentOthers
- Xero: Xero is the dominant Australian cloud accounting platform and Surgical Partners' deepest integration partner (Surgical Partners is the first and only Xero Cloud Integrator for healthcare). It is an enabling ecosystem participant rather than a direct competitor, but Xero could in theory build native healthcare reconciliation features that would disintermediate Surgical Partners.
Emerging players
- MediRecords: MediRecords is an Australian cloud-native clinical and practice management platform for GPs and specialists. It is comparable because it serves the same Australian medical practice customer with cloud workflow software, with partial overlap on practice administration features that could overlap with Surgical Partners' financial layer.
- Coreplus: Coreplus is an Australian cloud practice management platform focused on allied health. It is comparable as a cloud SaaS practice administration tool, with overlapping target customer pain points around billing reconciliation and expense tracking that Surgical Partners addresses for GP/specialist practices.
- Halaxy: Halaxy is an Australian practice management platform initially focused on allied health that has expanded into broader healthcare practice administration. It is comparable because it targets a similar practice administration workflow with cloud SaaS, but it overlaps only partially because it is not focused on PMS-to-accounting reconciliation and doctor fee splitting.
- HotDoc: HotDoc is an Australian patient engagement and appointment booking platform used by a large share of Australian GPs. It is comparable because it serves the same medical practice buyer with a workflow SaaS overlay, though it focuses on patient-facing scheduling and engagement rather than back-office financial administration.
Broad incumbents
- Zedmed: Zedmed is a leading Australian PMS provider and a recent strategic integration partner of Surgical Partners. It is comparable as a same-market incumbent serving the same medical practice segment, but it competes in adjacent (clinical/PMS) layers rather than in the financial reconciliation niche.
- MedicalDirector: MedicalDirector is a leading Australian practice management software vendor (Pracsoft, Bluechip) and a direct integration partner of Surgical Partners. It is comparable because it sits in the same Australian GP/specialist PMS stack, but it is a broader incumbent whose product portfolio extends well beyond the reconciliation/fee-splitting niche Surgical Partners occupies.
- Best Practice Software: Best Practice is one of the dominant Australian PMS platforms for GPs and specialists and a total integration partner of Surgical Partners. Comparable because it serves the same medical practice customer base and its PMS feeds are a critical data source for Surgical Partners, but it is a broader incumbent covering clinical and scheduling workflows rather than financial administration.
Direct peers
- Tyro Payments: Tyro is an Australian merchant payments and EFTPOS provider with deep healthcare penetration, including Medicare Easyclaim. It is a direct comparable on the payments side of Surgical Partners' workflow and is already integrated with Surgical Partners for merchant settlement reconciliation.
- Clinic to Cloud: Clinic to Cloud is an Australian cloud-based practice management and clinical software platform for specialists and GPs. It is a direct comparable as a cloud PMS and practice administration SaaS targeting the same Australian specialist/GP customer base that Surgical Partners serves with its financial layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
Surgical Partners social profiles
Digital presenceSurgical Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
Surgical Partners leadership team
Management profileNumber of profiles
Profiles2 records
Surgical Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Surgical Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Surgical Partners
What does Surgical Partners do?
Surgical Partners provides a cloud-based financial administration platform for Australian healthcare practices. It integrates medical Practice Management Systems (PMS) with accounting software (MYOB, Xero, QuickBooks Online) to reconcile daily payments into accounting ledgers and produce doctor billing and revenue reports. The platform is built on the proprietary SP Hub decision engine and serves GPs, specialists, day surgeries, and accountants serving the medical sector.
Is Surgical Partners a public or private company?
Surgical Partners is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Surgical Partners founded?
Surgical Partners was founded in 2014. It employs 11 to 50 people.
Where is Surgical Partners based?
Surgical Partners is headquartered in Sydney, Australia, in the Oceania region.
How does Surgical Partners make money?
One revenue line is on record: software Subscription (SaaS).
Who are Surgical Partners's main competitors?
Xero is listed as an others. Emerging players are MediRecords, Coreplus, Halaxy and HotDoc. Broad incumbents are Zedmed, MedicalDirector and Best Practice Software. Direct peers are Tyro Payments and Clinic to Cloud.
Does Surgical Partners have an API?
No public API is recorded for Surgical Partners.