CENTREL Solutions
CENTREL Solutions is a UK-based software vendor that builds agentless IT infrastructure documentation and automation tools under the XIA brand, serving managed service providers, enterprises, education, government, and healthcare organizations globally via direct sales and a 20+ partner reseller network.
- Company typePrivate
- Founded2008
- HeadquartersWitney, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What CENTREL Solutions does
CENTREL Solutions is a privately held UK software vendor founded in 2008 and headquartered at Innovation House, John Smith Drive, Oxford. It develops the XIA product suite — an agentless IT infrastructure documentation and automation platform — under a single corporate entity (CENTREL Solutions Ltd) that has operated continuously for 17 years without institutional funding or disclosed ownership changes. The company's core technology is an agentless scanning engine that connects to on-premises servers, virtualization platforms, network devices, and cloud services (Microsoft Entra ID, Azure, Exchange Online, Microsoft 365) to automatically discover systems, capture deep configuration data, and generate professional PDF and Word documentation. Four product lines make up the suite: XIA Configuration Server (flagship enterprise platform with security compliance benchmarks, change tracking, and multi-tenant MSP architecture), XIA Configuration Express (plug-and-play token-priced documentation tool with sub-five-minute deployment), XIA Automation (user provisioning across Active Directory, Exchange, Microsoft 365, and Google), and XIA Links (Windows desktop shortcut management). The platform is distinguished by 340+ Windows security compliance tests and PowerShell-based extensibility for custom integrations.
Revenue comes from three streams: perpetual software licenses paired with optional annual support contracts for XIA Configuration Server and XIA Automation; token-based consumption pricing (£7–10 per token with volume discounts) for XIA Configuration Express; and reseller revenue share through a global network of 20+ authorized partners including SoftwareONE, TD SYNNEX, QBS Software, CDW UK, and Computacenter. Go-to-market is hybrid product-led and channel-led: self-serve free trials and free workgroup editions for bottom-of-funnel conversion, complemented by UK-based direct sales ([email protected]) for enterprise quotes and the reseller network for international reach. Customer segments are diversified across Managed Service Providers (primary), Enterprise IT Teams, IT Consultants, Education, Government (Coventry City Council), Healthcare (NHS Trusts, Cancer Research And Biostatistics), and Corporate IT departments (Brady Industries) — spanning SMB through enterprise tiers, predominantly within the UK and EMEA but with US, APAC, African, and Middle Eastern presence. Customer-reported outcomes cited on company materials include 50% labor reduction, multi-day tasks compressed to minutes, and sub-year payback periods, though no revenue, headcount, or contract-value figures are publicly disclosed.
CENTREL Solutions firmographics
Firmographics- Name
- CENTREL Solutions
- Legal name
- CENTREL Solutions Ltd
- Website
- https://centrel-solutions.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CENTREL Solutions is a UK-based software vendor that builds agentless IT infrastructure documentation and automation tools under the XIA brand, serving managed service providers, enterprises, education, government, and healthcare organizations globally via direct sales and a 20+ partner reseller network.
- Ownership category
- akta.pro rank
CENTREL Solutions industry classification
Industry- Product category
- IT Infrastructure Documentation Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Infrastructure as Code (IaC) & Configuration Management (BPAEAKAF)
- akta.pro secondary industries
- Network Automation & Configuration Management Services (BPAEAEAJ), IT Knowledge Management & Service Desk Platforms (HDAEALAH)
Keywords
Where CENTREL Solutions is headquartered
LocationHeadquarters
- HQ city
- Witney
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
CENTREL Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Software Licenses: XIA Configuration Server and XIA Automation are sold as perpetual licenses with optional support contracts. XIA Configuration Express uses token-based consumption model.
- Token-based Consumption: XIA Configuration Express sells tokens at £7-10 per token depending on volume (1-10 tokens at £10, 11-100 at £8, 101+ at £7). Tokens unlock documentation items and features.
- Enterprise Support Contracts: Priority technical assistance, access to product updates, and ongoing expert insight for supported customers.
- Reseller Revenue Share: Revenue generated through global network of authorized resellers including SoftwareONE, TD SYNNEX, CDW UK, and 20+ other regional partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | XIA Configuration Express Token Pricing - Volume Tiers |
| Subscription | Annual | XIA Configuration Server - Enterprise Unlimited Edition |
| Freemium | Pay-as-you-go | Free Trial and Free Workgroup Edition |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
CENTREL Solutions product offering
Product offeringCore offering
CENTREL Solutions develops and sells an agentless IT infrastructure documentation and automation software suite built around its XIA product family. The flagship XIA Configuration Server automatically discovers on-premises, virtualization, and cloud systems, captures detailed configuration data, tracks changes, performs security compliance benchmarking, and generates branded PDF and Word documentation. XIA Configuration Express delivers fast plug-and-play documentation with token-based pricing, XIA Links centrally manages desktop shortcuts, and XIA Automation provisions and manages user accounts across Active Directory, Exchange, Microsoft 365, and Google.
Product overview
CENTREL Solutions offers a suite of four core IT management products: XIA Configuration Server is the flagship platform for automated IT infrastructure documentation, supporting hybrid environments across on-premises, virtualization, and cloud platforms with features including security compliance benchmarking, configuration change tracking, and multi-tenant support. XIA Configuration Express provides a fast, standalone alternative for quick documentation generation in under five minutes using token-based pricing. XIA Links is a desktop shortcut manager for Windows environments with centralized control over application access. XIA Automation handles user account provisioning across Active Directory, Microsoft 365, Exchange, and Google. The company also provides seven free tools including a Group Policy comparison utility, SVG library for .NET, Active Directory GUID resolver, and SNMP MIB browser. All products work independently but can be used together for comprehensive IT management.
Differentiator
Problem solved
Functional benefit
Brands
- XIA Configuration Server: Automated IT documentation software that automatically discovers IT infrastructure, captures configuration data, and generates professional documentation for servers, networks, cloud environments, and more.
- XIA Configuration Express
- XIA Automation
- XIA Links
Products and services
- XIA Configuration Server Flagship automated IT documentation platform that discovers hybrid IT environments, captures deep configuration data, tracks changes, performs security compliance benchmarking, and generates branded PDF and Word documentation. Targets enterprise IT, MSPs, public sector, and healthcare organisations needing audit-ready, up-to-date IT documentation.
- XIA Configuration Express Plug-and-play IT documentation tool that produces branded IT documentation in under five minutes without complex installation or a dedicated database. Uses token-based pricing for advanced features, targeted at IT consultants, small businesses, and solo technicians needing fast documentation.
- XIA Links Windows desktop shortcut manager that centrally controls and distributes access to applications, websites, and resources, with access control by user, group, device, or network. Targets organisations standardising desktop shortcuts and migrating from legacy launchers.
- XIA Automation User provisioning and IT task automation software that automates account creation, updates, and deletion across Active Directory, Exchange, Microsoft 365, Google, and folder/share management. Supports CSV bulk import and custom plugins, widely used in education and by IT teams with recurring onboarding workloads.
Quantifiable outcome
- 50% reduction in labor for IT support providers
- +4 more outcomes
Companies that use CENTREL Solutions
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles6 records
CENTREL Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
Feature9 records
CENTREL Solutions partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- SoftwareONEcoreGlobal software and cloud solutions provider. Helps organisations optimise software investments, modernise workloads, and manage cloud transformation. Part of global distributor network.
- TD SYNNEX CorporationcoreGlobal IT distributor that aggregates and delivers a wide range of technology, cloud, and logistics solutions to resellers worldwide.
- QBS SoftwarecoreLeading software distributor with access to thousands of software vendors and a large reseller network across EMEA, focusing on efficient procurement and enterprise software delivery.
- CDW UKcoreUK provider of IT solutions and services delivering enterprise-grade technology procurement, cloud, security, and managed services to public and private sector organisations.
- ComputacentercoreIndependent technology and services provider helping large organisations source, transform, and manage their IT infrastructure and operations.
- Phoenix SoftwareminorUK-based IT solutions and managed services provider specializing in cloud, data, security, and digital transformation primarily for UK public sector organisations.
- Liquid PCminorGlobal technology distributor specialising in virtualization, security, business productivity, licensing software, and hardware products.
- AquionminorAustralian software distributor with 25+ years experience offering value-added distribution, renewals management, and strong APAC reseller reach.
- SHD Geschäftsstelle DresdenminorLeading German IT systems integrator offering managed services, IT infrastructure, security, and IT service management with ISO-certified operations.
- Ibiznet ServicesminorUK-based managed IT services provider offering infrastructure, cloud services, consulting, and support for small and mid-size organisations.
- LanbaseminorEuropean networking, cabling, cybersecurity, and data centre infrastructure specialist supporting telecom and enterprise environments.
- Pegasus TechnologiesminorUS managed IT services provider delivering proactive IT support, cybersecurity, cloud solutions, and strategic technology planning.
- Melillo ConsultingminorUS IT solutions provider across infrastructure, cybersecurity, data and AI, and enterprise applications helping organisations modernise and manage hybrid and cloud environments.
- CyberscendminorUS cybersecurity, IT management, cloud services, and custom software solutions provider helping organisations modernise securely.
- SEVEN SP. z.o.ominorPolish IT infrastructure, networking, security, and managed services provider supporting organisations across Poland with modern technology solutions.
- AnyWare E-Commerce LtdminorIsraeli software reseller with offices in Israel and Romania offering over 10,000 products from 300+ vendors and specialising in licensing, procurement, and enterprise software solutions.
- Moonsoft OyminorFinnish software licensing and procurement specialist providing software sales, license management, and consulting for companies and public institutions.
- Blacktree TechnologyminorAustralian specialist in mission-critical communications including SATCOM, RF engineering, terrestrial networks, and monitoring systems.
- Complete Enterprise Solutions (CES)minorAfrican IT infrastructure, communications, and security solutions provider specialising in hybrid cloud and managed services.
- DedikominorDanish cybersecurity consultancy specialising in strategy, maturity assessments and NIS2 readiness, helping organisations strengthen security posture.
- Microsoft AzurecoreCloud hosting platform for CENTREL Solutions website and production cloud deployments. Azure hosts the installer delivery server and secure web infrastructure.
- TeamViewercoreRemote support tool used by CENTREL Solutions technical support team to provide secure, real-time troubleshooting and guidance to customers. Sessions initiated only with customer consent.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
CENTREL Solutions competitors and assessment
Company assessmentBroad incumbents
- Ivanti: IT asset management, security, and service management vendor with discovery and configuration management capabilities that overlap XIA Configuration, particularly for enterprises needing integrated ITSM.
- ServiceNow: Enterprise ITSM and CMDB platform with Configuration Management Database capabilities far exceeding CENTREL's scope. Represents the broader incumbent that competes for IT documentation and change-tracking budgets in larger enterprises.
- ManageEngine (Zoho): Suite of IT management tools including asset management, Active Directory management, and endpoint management that competes for the same IT documentation and configuration management budgets, often at lower price points.
- BMC Helix Discovery (BMC Software): Enterprise IT discovery and CMDB platform part of BMC's broader ITSM suite. Comparable to XIA Configuration on automated IT infrastructure discovery but addresses larger enterprises with a wider platform.
Direct peers
- Lansweeper: IT asset discovery and inventory platform offering agentless scanning of networks, hardware, and software. Directly comparable to XIA Configuration's agentless discovery and IT documentation capabilities for enterprise and MSP customers.
- Device42: Agentless IT asset management and infrastructure documentation software with automatic discovery across data centers, networks, and cloud. Competes directly with XIA Configuration Server on automated discovery, CMDB, and dependency mapping.
- IT Glue (Kaseya): MSP-focused IT documentation platform owned by Kaseya; the closest direct competitor to XIA Configuration in the managed service provider documentation niche, offering standardized documentation, password management, and integrations with PSA/RMM tools.
- Hudu: Cloud-based IT documentation platform purpose-built for MSPs and IT departments. Highly comparable to XIA Configuration in target market (MSPs), core feature set (asset/infrastructure documentation), and SaaS delivery model.
Emerging players
- InvGate: ITSM and IT asset management vendor with configuration management database capabilities. Overlaps with CENTREL in serving mid-market enterprises seeking lighter-weight alternatives to ServiceNow/BMC.
- Hornbill: Cloud-native ITSM and service desk platform with CMDB functionality. Comparable to CENTREL in targeting mid-market IT teams, with a more service-management focused footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CENTREL Solutions social profiles
Digital presenceCENTREL Solutions compliance and trust
Trust signalCompliance1 record
CENTREL Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
CENTREL Solutions leadership team
Management profileNumber of profiles
Profiles1 record
CENTREL Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CENTREL Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CENTREL Solutions
What does CENTREL Solutions do?
CENTREL Solutions develops and sells an agentless IT infrastructure documentation and automation software suite built around its XIA product family. The flagship XIA Configuration Server automatically discovers on-premises, virtualization, and cloud systems, captures detailed configuration data, tracks changes, performs security compliance benchmarking, and generates branded PDF and Word documentation. XIA Configuration Express delivers fast plug-and-play documentation with token-based pricing, XIA Links centrally manages desktop shortcuts, and XIA Automation provisions and manages user accounts across Active Directory, Exchange, Microsoft 365, and Google.
Is CENTREL Solutions a public or private company?
CENTREL Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CENTREL Solutions founded?
CENTREL Solutions was founded in 2008. It employs 1 to 10 people.
Where is CENTREL Solutions based?
CENTREL Solutions is headquartered in Witney, United Kingdom, in the Europe region.
How does CENTREL Solutions make money?
Four revenue lines are on record. Software Licenses are the primary driver. The others are token-based Consumption, enterprise Support Contracts and reseller Revenue Share.
Who are CENTREL Solutions's main competitors?
Broad incumbents on record are Ivanti, ServiceNow, ManageEngine (Zoho) and BMC Helix Discovery (BMC Software). Direct peers are Lansweeper, Device42, IT Glue (Kaseya) and Hudu. Emerging players are InvGate and Hornbill.
Does CENTREL Solutions have an API?
No public API is recorded for CENTREL Solutions.
What industry is CENTREL Solutions in?
CENTREL Solutions's product category is IT Infrastructure Documentation Software. Its primary akta.pro industry code is BPAEAKAF, Infrastructure as Code (IaC) & Configuration Management, with a secondary code of BPAEAEAJ, Network Automation & Configuration Management Services. Its NAICS code is 513210 and its SIC code is 7372.