Heydoc Health
Heydoc Health is a Malaysian healthtech company operating a subscription-based digital outpatient care platform (FutureK) that connects users with licensed doctors, 4,500+ partner clinics, and pharmacies, enhanced by proprietary AI drug pricing (Heydoc Rx) and RightK intelligence, serving consumers, SMEs, and enterprises.
- Company typePrivate
- Founded2015
- HeadquartersAmpang, Malaysia
- Headcount51–100
- GTM typeB2B and B2C
- OfferingSoftware
What Heydoc Health does
Heydoc Health is a Malaysian healthtech company that operates a digital intermediary platform orchestrating outpatient healthcare across telehealth, a 4,500+ partner clinic network, nationwide pharmacy chains, and AI-driven cost optimization. Its flagship product, FutureK, is a subscription-based outpatient care plan offered in three tiers (Pro at RM19.99/month, Plus at RM29.99/month, and 360 with custom enterprise pricing), combining teleconsultations with sub-60-second doctor response, e-prescriptions, same-day medication delivery, cashless clinic access, and wellness benefits under a fixed-fee model. The company also offers Heydoc Rx (AI-driven medication pricing and formulary optimization claiming up to 38% cost savings versus traditional GP care), Pillple (prescription fulfillment platform), a Digital Managed Care Organization platform, and CareConnect Suite — a joint SME employee benefits product with VSure Group priced at RM20 per employee per month. Underlying these products is a proprietary AI layer called RightK that has analyzed over 3 million drug pricing data points.
The company monetizes through B2C subscriptions, B2B per-seat enterprise plans, and transaction-based AI drug pricing services, serving individual consumers, SMEs, and large enterprises. Distribution is multi-channel: direct-to-consumer web and app self-serve, WhatsApp-led enterprise sales, partner pharmacy and clinic networks, insurance company partnerships (AIA, AmMetLife, VSure), and ecosystem platform integrations (We Kongsi with 8,000+ members, KHIND Direct for RTO agents, Grab, Maxis, Ricoh, UOBKH, and Foodpanda, whose 800+ employee pilot validated the B2B2C model). The company positions itself as the #1 largest e-prescription telehealth provider in Malaysia and engages regulators through the Ministry of Health Malaysia and Digital Health Malaysia (where CEO Dr. Raymond Choy serves on the board).
Founded by Dr. Raymond Choy (CEO, Oxford-trained physician and DOC2US founder) and Chan Kok Loong (Executive Chairman, co-founder of iPay88, acquired by NTT Data), alongside Dr. Fabian Lim (COO), Dr. Jason Wong (CTO), and Dr. Daniel Seen (Strategy and BD), Heydoc Health is registered as Heydoc Health Sdn Bhd (Company No: 1644450-H) with headquarters in Sunway City, Selangor. The company has disclosed RM7 million in ARR via a BFM podcast appearance and has executed at least four new partnership announcements in 2026 covering medical cost-sharing platforms, gig/non-traditional workforces, and the hospitality vertical. The platform's business model relies on being a digital intermediary that connects users with independent licensed providers rather than delivering care directly, as clarified in its Terms of Use.
Heydoc Health firmographics
Firmographics- Name
- Heydoc Health
- Legal name
- HEYDOC Health Sdn Bhd
- Website
- https://heydochealth.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Heydoc Health is a Malaysian healthtech company operating a subscription-based digital outpatient care platform (FutureK) that connects users with licensed doctors, 4,500+ partner clinics, and pharmacies, enhanced by proprietary AI drug pricing (Heydoc Rx) and RightK intelligence, serving consumers, SMEs, and enterprises.
- Ownership category
- akta.pro rank
Heydoc Health industry classification
Industry- Product category
- Digital Health Platform
- NAICS
- Offices of Physicians (6211), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)
- akta.pro secondary industries
- Membership/Subscription Concierge Virtual Care (HLALAAAH), Medication Pricing, Copay Assistance & Patient Financial Support Tools (HLACAKAN)
Keywords
Where Heydoc Health is headquartered
LocationHeadquarters
- HQ city
- Ampang
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Heydoc Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- FutureK Subscription Plans: Monthly subscription revenue from three tiers: FutureK Pro (RM19.99/month), FutureK Plus (RM29.99/month), and FutureK 360 (custom pricing). Subscriptions include teleconsultations, medication delivery, clinic access, and wellness benefits.
- B2B Enterprise Healthcare Plans: Corporate employee benefits plans such as CareConnect Suite at RM20/employee/month, combining employee protection with virtual healthcare services for SMEs.
- AI-driven Healthcare Services: Services powered by Heydoc Rx and Pillple platforms, providing medication pricing optimization and prescription fulfillment across the healthcare ecosystem.
- Flex Wallet Benefits Administration: Employer-directed healthcare savings redirected into lifestyle and wellness benefits including dental, optical, fitness, and preventive care.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | FutureK Pro - Always-on outpatient care for everyday needs at RM19.99/month |
| Subscription | Monthly | FutureK Plus - Hybrid care with clinic visits, rewards, and Flex Wallet at RM29.99/month |
| Subscription | Multi-year contract | FutureK 360 - Unlimited care within membership allowance with custom pricing |
| Per seat | Monthly | CareConnect Suite - Employee protection and digital healthcare for SMEs at RM20/employee/month |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
Heydoc Health product offering
Product offeringCore offering
Heydoc Health sells subscription-based digital outpatient care through its FutureK plan, which bundles teleconsultations, e-prescriptions, medication delivery, cashless clinic access, and wellness benefits under a fixed monthly fee. The platform also offers Heydoc Rx, an AI-driven drug pricing solution for payors and providers, and Pillple, a prescription fulfillment platform that connects consumers with affordable medicines. The company operates as a digital intermediary linking users with licensed doctors, pharmacies, and clinics rather than providing medical services itself.
Product overview
Heydoc Health is a healthtech company offering a unified digital healthcare platform centered around its subscription-based outpatient care solution FutureK. The core portfolio includes FutureK (subscription care plan), Heydoc Rx (AI-driven medication pricing), Pillple (consumer pharmacy access), and a Digital Managed Care Organization platform. CareConnect Suite, launched in partnership with VSure Group, extends the platform to SME employee benefits. The ecosystem integrates telehealth, partner clinics, medication fulfillment, and AI-powered cost optimization into one connected platform.
Differentiator
Problem solved
Functional benefit
Brands
- FutureK: Subscription-based outpatient care plan combining telehealth, clinic visits, medication delivery, and wellness services
- Heydoc Rx
- Pillple
- Digital Managed Care Organization
- RightK
- CareConnect Suite
- FutureK PharmacyCare
Products and services
- FutureK A smart, subscription-based outpatient care plan that combines teleconsultations, partner clinic access, e-prescriptions, same-day medication delivery, wellness benefits, and Flex Wallet lifestyle benefits under a fixed monthly fee. Targeted at individuals, families, and corporate employees seeking affordable outpatient care without traditional insurance complexity.
- Heydoc Rx AI-driven solution that transforms how medications are priced and managed, using proprietary pricing engines to help payors and providers reduce costs, eliminate waste, and improve patient care quality through formulary optimization. Targeted at insurance payors and healthcare providers seeking data-driven medication cost control.
- Pillple Platform that helps consumers access affordable medicines while delivering smarter, more efficient prescription fulfillment to payors across the healthcare ecosystem. Connects consumers with retail pharmacy partners for cost-effective medication fulfillment.
- Digital Managed Care Organization Platform combining digital health, formulary control, partner facilities, and AI-powered drug pricing into a seamless solution that enables affordable, data-driven, and outcome-based healthcare. Targeted at payors and large organizations seeking integrated managed care delivery.
- CareConnect Suite Digital ecosystem jointly launched with VSure Group that bundles employee protection and virtual healthcare services for SMEs. Offers personal accident coverage, hospital income benefits, virtual doctor consultations, digital pharmacy services, and medication fulfillment at RM20 per employee per month. Targeted at the 97%+ of Malaysian businesses that are SMEs lacking structured employee benefits.
Quantifiable outcome
- 38% cost savings vs traditional GP care through AI-driven formulary optimization
- +5 more outcomes
Companies that use Heydoc Health
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles5 records
Heydoc Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature6 records
Heydoc Health partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered minor, core and strategic.
- MyBHA (Malaysia Budget & Business Hotel Association)minorMoU signed between MyBHA and HEYDOC Health to provide additional safety, security, and protection services for the hospitality ecosystem. Part of TourShield initiative launched by Tourism Malaysia Chairman Datuk Manoharan Periasamy. The initiative aligns tourism growth with safety, responsibility, and sustainability in Malaysia's hospitality sector.
- KHIND Direct Sdn BhdcoreDigital healthcare pilot for selected Rent-to-Own (RTO) Growth Leaders using FutureK platform. The initiative supports agent wellbeing and sustainable agency growth. Healthcare support includes teleconsultation, medication fulfillment, guided care navigation, and data-driven healthcare management. Program commenced on July 1, 2026. Launched during signing ceremony on June 18, 2026.
- We KongsicoreMedical cost-sharing platform partnership expanding outpatient care access to more than 8,000 We Kongsi members nationwide. Services include telemedicine consultations, in-person clinic visits, and cashless treatment at 4,500+ clinics. The initiative extends We Kongsi's existing model which has facilitated over RM3.4mil in medical cost-sharing since launch. Eligible members gain access from Q3 2026.
- VSure GroupcoreJoint launch of CareConnect Suite in Malaysia, a digital ecosystem combining employee protection and virtual healthcare services for SMEs. Integrated platform offers personal accident coverage, hospital income benefits, virtual doctor consultations, digital pharmacy services, and medication fulfillment at RM20/employee/month. Both companies aim to address employee benefits gap for SMEs with potential to scale regionally.
- AIAstrategicStrategic insurance partner integrating Heydoc's digital health services into employee benefits offerings. Part of Heydoc's ecosystem of insurance, corporates, retail, and public sector partners.
- AmMetLifestrategicInsurance partner collaborating on digital health solutions for employee benefits and corporate healthcare programs.
- DOC2USstrategicDigital health partner and co-founder's previous venture. Collaboration on AI-driven care across the healthcare ecosystem, leveraging expertise in scaling digital health services.
- WatsonscorePartner pharmacy chain providing nationwide medication access and prescription fulfillment for Heydoc's digital health platform subscribers.
- AlprocorePharmacy partner in Heydoc's prescription fulfillment network, extending medication access to consumers through retail pharmacy distribution.
- PharmaniagastrategicPharmaceutical partner in the healthcare ecosystem, providing medication supply and pharmaceutical expertise.
- GrabstrategicCorporate client and strategic partner, leveraging Grab's distribution reach for healthcare benefits to Grab ecosystem workers.
- MiCarestrategicHealthcare technology partner providing integrated services within Heydoc's digital health ecosystem.
- ViatrisminorPharmaceutical partner contributing to medication access and formulary optimization.
- MSDminorPharmaceutical partner in the healthcare ecosystem.
- UOBKH (UOB Kayhian)strategicCorporate client and financial services partner providing digital healthcare benefits to employees through FutureK.
- FoodpandastrategicPilot partner with 800+ employees validating B2B2C model for gig economy and delivery workforce healthcare benefits.
- TroopersminorPartner in Heydoc's corporate client ecosystem.
- RicohstrategicCorporate client using FutureK digital healthcare services for employees.
- MaxisstrategicTelecommunications partner in Heydoc's ecosystem of corporate clients and strategic partners.
- YSPminorPartner in Heydoc's corporate client ecosystem.
- APUminorPartner in Heydoc's corporate ecosystem.
- KhincminorPartner in Heydoc's corporate ecosystem.
- Luckin CoffeeminorCorporate client and partner in Heydoc's ecosystem.
- MOH (Ministry of Health Malaysia)strategicRegulatory partner ensuring compliance with Malaysian healthcare standards and regulations for digital health services.
- Digital Health MalaysiastrategicIndustry association with Dr. Raymond Choy serving as board member, bridging clinical rigor with tech innovation in Malaysia's digital health sector.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Heydoc Health competitors and assessment
Company assessmentBroad incumbents
- Halodoc: Indonesia's largest integrated telehealth super-app with teleconsultations, e-pharmacy, and insurance tie-ups. Comparable business model combining subscription-style access, e-prescription fulfillment, and insurer partnerships, but at much greater scale and across a different primary geography.
- GrabHealth: Healthcare vertical of Grab's super-app offering teleconsultations, medicine delivery, and insurance products across Southeast Asia. Comparable in subscription-style access, pharmacy fulfillment, and corporate distribution; significantly broader as part of Grab's multi-service ecosystem.
Direct peers
- Doctor Anywhere: Major Southeast Asia telehealth and subscription-based virtual care provider operating in Malaysia, Singapore, and other ASEAN markets. Directly comparable as a multi-country DTC telehealth subscription platform offering teleconsultations, e-prescriptions, pharmacy delivery, and chronic care management.
- Speedoc: Singapore-headquartered telehealth and on-demand medical house-call provider with Malaysian operations. Comparable in subscription and per-visit telehealth models, clinic-at-home offerings, and corporate channel partnerships.
- DOC2US: Malaysian telehealth platform also founded by Heydoc CEO Dr. Raymond Choy; offers teleconsultations, e-prescriptions, and pharmacy delivery. Directly comparable in product, geography, and target customer, and a current Heydoc 'strategic partner,' creating both collaboration and competitive overlap.
- DoctorOnCall: Malaysian telehealth and online consultation platform connecting patients to doctors and pharmacies with e-prescription and medication delivery. Directly comparable as a domestic DTC telehealth provider with pharmacy fulfillment integrations.
- MyDoc: Malaysia-based telehealth and digital health platform providing virtual consultations, e-prescriptions, and corporate health benefits. Directly comparable in subscription-style B2B and B2C offerings across the Malaysian market.
Emerging players
- BookDoc: Malaysia and SEA-based digital health platform offering appointment booking, telehealth, and corporate wellness solutions. Comparable as a regional player targeting employers and consumers with hybrid digital-physical healthcare access.
Others
- Alpro Pharmacy: Malaysia's largest prescription pharmacy chain and current Heydoc channel partner for prescription fulfillment. Relevant as both an ecosystem dependency (channel partner) and adjacent competitor building digital health capabilities of its own.
- Watsons Malaysia: Major retail pharmacy and health retailer in Malaysia and Asia, and a current Heydoc pharmacy fulfillment partner. Relevant as an ecosystem participant that simultaneously competes in adjacent consumer health/wellness subscription offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Heydoc Health social profiles
Digital presenceHeydoc Health compliance and trust
Trust signalCompliance1 record
Heydoc Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heydoc Health leadership team
Management profileNumber of profiles
Profiles5 records
Heydoc Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heydoc Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heydoc Health
What does Heydoc Health do?
Heydoc Health sells subscription-based digital outpatient care through its FutureK plan, which bundles teleconsultations, e-prescriptions, medication delivery, cashless clinic access, and wellness benefits under a fixed monthly fee. The platform also offers Heydoc Rx, an AI-driven drug pricing solution for payors and providers, and Pillple, a prescription fulfillment platform that connects consumers with affordable medicines. The company operates as a digital intermediary linking users with licensed doctors, pharmacies, and clinics rather than providing medical services itself.
Is Heydoc Health a public or private company?
Heydoc Health is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Heydoc Health founded?
Heydoc Health was founded in 2015. It employs 51 to 100 people.
Where is Heydoc Health based?
Heydoc Health is headquartered in Ampang, Malaysia, in the Asia region.
How does Heydoc Health make money?
Four revenue lines are on record. FutureK Subscription Plans are the primary driver. The others are B2B Enterprise Healthcare Plans, AI-driven Healthcare Services and flex Wallet Benefits Administration.
Who are Heydoc Health's main competitors?
Broad incumbents on record are Halodoc and GrabHealth. Direct peers are Doctor Anywhere, Speedoc, DOC2US, DoctorOnCall and MyDoc. BookDoc is listed as an emerging player. Others are Alpro Pharmacy and Watsons Malaysia.
Does Heydoc Health have an API?
No public API is recorded for Heydoc Health.
What industry is Heydoc Health in?
Heydoc Health's product category is Digital Health Platform. Its primary akta.pro industry code is HLALAIAA, DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription), with a secondary code of HLALAAAH, Membership/Subscription Concierge Virtual Care. Its NAICS code is 6211 and its SIC code is 8011.