Technoservices.ca

Name

Technoservices.ca

Legal name

TechnoServices Inc.

Website

https://technoservices.ca

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud backup services
• IP telephony services
• IT consulting

Headquarters

HQ city

Laval

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services with 24/7 monitoring, patch management, remote support, and automated maintenance. Revenue derived from ongoing service contracts, likely subscription-based monthly/annual billing.
2. Professional Services & Consulting: Strategic technology roadmaps, vendor evaluation, infrastructure assessments, IT budgeting, and implementation services. One-time project-based engagements alongside recurring managed services.
3. Cloud Video Security: Videoloft-powered cloud camera systems with ongoing cloud storage subscriptions.
4. VoIP / IP Telephony: Business phone systems including PBXware cloud, Teams Phone, SIP trunking with potential savings of 40-60% on phone bills.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

TechnoServices delivers managed IT services to Quebec-based organizations, providing 24/7 monitoring, cybersecurity, Microsoft 365 administration, backup and disaster recovery, VoIP, remote desktop, networking, cloud video security, AI advisory, and Linux-based solutions. The firm has operated as a managed IT services provider since 2005 from offices in Rawdon and Laval, Quebec.

Product overview

TechnoServices is an IT services company (not a software product company) offering managed IT services, cybersecurity, cloud solutions, backup, remote desktop, networking, video security, AI advisory, Linux solutions, and IT consulting. The core offering is delivered through Managed IT & Monitoring (powered by Datto RMM and Autotask PSA), Cybersecurity Services (using Microsoft Defender and Fortinet), Microsoft 365 Administration, Backup & Data Protection (Datto, Kaseya 365, Acronis), VoIP (PBXware, Teams Phone, SIP trunking), Remote Desktop & Modern Office (Azure Virtual Desktop, RDS, VDI), Wi-Fi & Networking (Fortinet), Cloud Video Security (Videoloft), and AI Services (Claude, Copilot, Gemini, ChatGPT, Grok). These services are delivered as a unified managed services portfolio rather than a single product platform, with AI advisory being the most recently emphasized capability area.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Phone bill savings of 40-60% through VoIP migration

Segments3 records

Ideal customer profiles1 record

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability3 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing M365, Azure, Teams Phone, and Microsoft security tools (Defender, Entra ID). TechnoServices handles complete M365 lifecycle administration, security hardening, and migration services.
• FortinetcoreTechnology or IntegrationFortinet provides enterprise-grade firewall (FortiGate), wireless access points, and network security solutions. Used for Wi-Fi deployments, VLAN segmentation, and intrusion detection.
• DattocoreTechnology or IntegrationDatto provides BDR (Backup & Disaster Recovery) appliances, RMM (Remote Monitoring & Management), EDR (Endpoint Detection & Response), and SaaS Backup. Powers 24/7 monitoring and automated patching.
• AcroniscoreTechnology or IntegrationAcronis Cyber Protect provides additional cloud backup flexibility and disaster recovery for workloads beyond Datto coverage.
• AWScoreTechnology or IntegrationAmazon Web Services cloud platform integrated for Azure Virtual Desktop alternatives, cloud architecture, and hybrid cloud connectivity.
• CiscocoreTechnology or IntegrationCisco provides networking equipment, switches, routers, and collaboration tools as part of enterprise network infrastructure deployments.
• VideoLoftcoreTechnology or IntegrationVideoLoft provides cloud video surveillance platform enabling cloud-managed cameras without on-site DVR/NVR requirements.
• PBXwarecoreTechnology or IntegrationPBXware cloud phone system for business VoIP deployments.
• GoToAssist (LogMeIn)coreTechnology or IntegrationGoToAssist (TechnoAssist) provides remote support access for technicians to securely connect to client workstations for maintenance and support.
• KaseyacoreTechnology or IntegrationKaseya 365 Endpoint provides unified backup and security combining Datto SaaS Backup and EDR capabilities.
• aideti.cacoreTechnology or Integrationaideti.ca provides remote support portal and help desk ticketing for client support access.

Scale indicators5 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• CDW Canada: Canadian arm of CDW, a large multi-vendor IT solutions and services provider. Comparable in delivering multi-vendor IT services and cybersecurity to SMB/mid-market customers, with much larger scale and broader portfolio.
• Compugen: Canadian IT solutions and services company providing managed services, cloud, security, and workplace technologies. Comparable portfolio across managed IT and security with broader geographic reach.
• Softchoice: Large Canadian IT solutions and managed services provider with a North American footprint. Overlaps with TechnoServices in Microsoft licensing, cloud, and managed services, but operates at much greater scale and broader portfolio.
• Converge Technology Solutions: Canadian-headquartered IT solutions and services provider with North American reach. Overlaps with TechnoServices in managed services, cloud, and cybersecurity, but at materially larger scale and broader portfolio.

Direct peers

• Long View Systems: Canadian managed IT services and cloud provider serving SMB and enterprise clients across Western and Central Canada. Highly comparable as a multi-vendor MSP with similar managed services, cloud, and cybersecurity offerings, though operating at significantly larger scale.
• WBM Technologies: Western Canadian managed IT services and office technology provider serving SMB and enterprise clients. Comparable in offering managed IT, cybersecurity, cloud, and document/print services to a similar size-tier customer base.

Others

• Kaseya: Vendor of RMM, EDR, backup, and PSA platforms (including Datto) used by TechnoServices. An enabling technology provider rather than a direct competitor, but increasingly offers vertically integrated MSP services that could intersect with TechnoServices' offering.
• GoTo (LogMeIn): Vendor of GoToAssist remote support, plus UCaaS/VoIP and IT management tools. TechnoServices is a channel user of GoToAssist (TechnoAssist); they are an enabling technology partner rather than a competitor.

Emerging players

• Arctic Wolf: North American security operations vendor delivering managed detection and response and managed risk services. Comparable on the cybersecurity services component of TechnoServices' portfolio, with a security-only focus.
• eSentire: Canadian-founded pure-play MSSP delivering 24/7 managed detection and response and SOC services. Comparable overlap on the cybersecurity/EDR portion of TechnoServices' portfolio, though eSentire is a specialist rather than a broad MSP.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/technoservicesinc
• LinkedInlinkedin.com/company/technoservicesca
• Instagraminstagram.com/technoservices.ca

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Technoservices.ca