eDarkstore
eDarkstore is a Chilean-founded fulfillment technology company operating 5+ urban fulfillment centers across Latin America, providing end-to-end ecommerce fulfillment — storage, picking, packing, sub-3-hour express delivery, and B2B distribution — to 200+ D2C and omnichannel brands.
- Company typePrivate
- Founded2021
- HeadquartersSantiago, Chile
- Headcount51–100
- GTM typeB2B
- OfferingServices
What eDarkstore does
eDarkstore is a Chilean-founded, Latin America-focused fulfillment technology company established in 2021 that provides end-to-end ecommerce fulfillment services for direct-to-consumer brands. Headquartered in Santiago, the company operates a network of 5+ strategically located urban fulfillment centers across Latin America, positioning inventory in the middle of cities to compress last-mile delivery distance and cost. Its core offering bundles inventory storage, picking and packing, shipping, returns management, B2B retail/wholesale fulfillment, and value-added services such as personalized unboxing into a single managed-service platform. The company also offers premium express delivery including same-day and sub-3-hour shipments, and reports a 98% on-time-in-full (OTIF) fulfillment rate across all orders.
eDarkstore firmographics
Firmographics- Name
- eDarkstore
- Legal name
- eDarkstore
- Website
- https://edarkstore.cl
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- eDarkstore is a Chilean-founded fulfillment technology company operating 5+ urban fulfillment centers across Latin America, providing end-to-end ecommerce fulfillment — storage, picking, packing, sub-3-hour express delivery, and B2B distribution — to 200+ D2C and omnichannel brands.
- Ownership category
- akta.pro rank
eDarkstore industry classification
Industry- Product category
- Ecommerce Fulfillment Services
- NAICS
- Packaging and Labeling Services (56191), Couriers and Express Delivery Services (492110)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Omnichannel Retail Fulfillment Centers (TLALADAC)
- akta.pro secondary industries
- Micro-Fulfillment Centers (Urban / In-Store / Dark Store Backroom) (TLALADAF), Value-Added Services (VAS) Fulfillment Centers (Kitting, Labeling, Light Assembly) (TLALADAH)
Keywords
Where eDarkstore is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
eDarkstore business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Fulfillment and Warehousing Services: Managed fulfillment service charging brands for storage, picking, packing, and shipping of ecommerce orders. Revenue is generated through per-order fees, storage volume fees, and value-added services such as personalized unboxing and B2B fulfillment. The stable and transparent cost model protects against transport market volatility.
- Express and Same-Day Delivery: Premium delivery services including same-day and sub-3-hour delivery, generating additional per-delivery revenue on top of base fulfillment fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom quote-based pricing tailored to order volume, storage needs, and service requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
eDarkstore product offering
Product offeringCore offering
eDarkstore provides fulfillment-as-a-service for ecommerce brands in Latin America, operating a network of 5+ fulfillment centers that handle warehousing, picking, packing, shipping, returns, and B2B distribution. The company offers same-day and sub-3-hour express delivery, supported by a cloud-based fulfillment orchestration platform with 60+ integrations to ecommerce platforms such as Shopify, VTEX, and MercadoLibre, serving 200+ brand partners including Nespresso, Philips, AOC, Stanley, and Zadig & Voltaire.
Product overview
eDarkstore is a unified end-to-end ecommerce fulfillment platform that operates as a single integrated system rather than discrete modular products. The core offering centers on Fulfillment Services, which encompasses inventory storage in strategically located urban warehouses, order processing (picking, packing, shipping), and last-mile delivery including express options under 3 hours. This core is supported by interconnected operational modules: Inventory Management for real-time stock tracking with proactive alerts; Order Fulfillment for warehouse operations; Express Shipping for same-day and rapid delivery; Personalized Unboxing for brand experience enhancement; Warehouse Management for centralized control; Real-Time Tracking for shipment visibility via app; Customer Service providing 7-day support; and B2B Fulfillment extending operations to traditional retail channels. The Integrations Platform connects 60+ external tools—ecommerce platforms (Shopify, VTEX, WooCommerce, Magento, PrestaShop, Bootic, Jumpseller, Bsale), marketplaces (MercadoLibre, PedidosYa, Anymarket, iMarketplace), delivery services (Rappi, Uber, UberEats, BlueExpress, Alas, Starken, Wasabil), and retail partners (Falabella, Walmart)—centralizing all operations within the single eDarkstore ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Fulfillment-as-a-Service End-to-end outsourced ecommerce fulfillment service covering warehousing, picking, packing, shipping, and returns management for consumer brands selling across Latin America.
- Warehousing Storage and inventory management across eDarkstore's network of 5+ fulfillment centers in Latin America, available to consumer brands as a standalone or bundled offering.
- Same-Day and Sub-3-Hour Express Delivery Express last-mile delivery service offering same-day and sub-3-hour delivery windows for ecommerce orders handled by eDarkstore's LATAM fulfillment network.
- B2B Fulfillment and Distribution Wholesale and retail replenishment fulfillment service enabling brands to distribute inventory to physical retail partners through eDarkstore's LATAM fulfillment network.
- Returns Management Reverse logistics service handling the receipt, inspection, and processing of ecommerce returns across eDarkstore's LATAM fulfillment network.
Quantifiable outcome
- Reduced preparation and delivery claim rate by 50% for Nespresso Chile, achieving the best months in the company's history
- +3 more outcomes
Companies that use eDarkstore
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles2 records
eDarkstore technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
Feature5 records
eDarkstore partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered core, major and supporting.
- ShopifycoreNative integration allowing Shopify merchants to connect their stores to eDarkstore's fulfillment network for automated order processing, inventory sync, and shipping label generation. Primary integration for SMB and mid-market brands.
- VTEXcoreIntegration with VTEX commerce platform enabling VTEX merchants to manage fulfillment operations through eDarkstore directly from the VTEX admin.
- MercadoLibrecoreIntegration connecting MercadoLibre marketplace sellers to eDarkstore's fulfillment operations, enabling automated order processing for Chile's largest marketplace.
- WooCommercecoreIntegration for WooCommerce store owners to sync orders and inventory with eDarkstore's fulfillment centers.
- Magento (Adobe Commerce)coreIntegration with Magento/Adobe Commerce for enterprise brands managing large SKU catalogs and high-volume order processing.
- PrestaShopcoreIntegration for PrestaShop merchants to connect their ecommerce stores to eDarkstore's fulfillment network.
- TikTokcoreIntegration connecting TikTok Shop sellers to eDarkstore for order fulfillment, supporting brands leveraging social commerce in Latin America.
- RappimajorIntegration with Rappi on-demand delivery platform enabling brands to offer ultra-fast delivery through the Rappi consumer app, powered by eDarkstore inventory.
- Uber EatsmajorIntegration with Uber Eats enabling on-demand food and beverage delivery powered by eDarkstore's warehouse network and fulfillment operations.
- UbermajorIntegration with Uber for delivery dispatch and logistics, extending eDarkstore's delivery capabilities through the Uber driver network.
- PedidosYamajorIntegration with PedidosYa on-demand delivery platform for hyperlocal fulfillment in covered urban areas.
- BlueExpresssupportingIntegration with BlueExpress courier service for domestic shipping and last-mile delivery across Chile.
- StarkensupportingIntegration with Starken courier for national coverage deliveries within Chile.
- FalabellamajorIntegration and strategic partnership with Falabella marketplace, enabling brands to fulfill Falabella online orders through eDarkstore operations.
- WalmartmajorIntegration and partnership with Walmart Chile marketplace, enabling fulfillment of Walmart online orders for brands using eDarkstore.
- AnymarketsupportingIntegration with Anymarket multichannel management platform, allowing sellers to centralize orders from multiple marketplaces and route fulfillment to eDarkstore.
- iMarketplacesupportingIntegration with iMarketplace for multichannel order management and fulfillment routing.
- MultivendesupportingIntegration with Multivende POS and multichannel platform for order synchronization and inventory management.
- CentrysupportingIntegration with Centry platform for retail and ecommerce management.
- BooticsupportingIntegration with Bootic Chilean ecommerce platform for store connection and order fulfillment.
- JumpsellersupportingIntegration with Jumpseller LatAm ecommerce platform enabling SMB merchants to use eDarkstore fulfillment.
- YujusupportingIntegration with Yuju for multichannel commerce management.
- BsalesupportingIntegration with Bsale Chilean retail management platform.
- WasabilsupportingIntegration with Wasabil for delivery and logistics services.
- AlassupportingIntegration with Alas courier for last-mile delivery services.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
eDarkstore competitors and assessment
Company assessmentBroad incumbents
- Amazon Multi-Channel Fulfillment: Amazon's MCF and FBA services offer outsourced fulfillment to non-Amazon sellers globally, including LatAm — a large incumbent with scale advantages and brand-name pull that competes for the same enterprise D2C customers.
- MercadoLibre Envíos: MercadoLibre's integrated logistics arm combines fulfillment, warehousing, and last-mile across LatAm — a broad incumbent competing with eDarkstore both as a potential partner (integration listed) and as a captive fulfillment alternative for marketplace sellers.
Direct peers
- Cubyn: European fulfillment and last-mile provider for ecommerce brands with urban micro-fulfillment centers — analogous dark-store model serving similar D2C and marketplace customers.
- Shipbob: Global D2C fulfillment network with multi-warehouse inventory, ecommerce platform integrations, and express shipping — closest direct competitor to eDarkstore's outsourced-fulfillment model, though operating primarily in North America/Europe rather than LatAm.
- 99 Minutos: LatAm last-mile delivery and fulfillment startup operating across Mexico, Chile, Peru, and Colombia — directly overlaps with eDarkstore's same-day/express delivery offering and omnichannel ecommerce focus.
- On-Demand Fulfillment (ODF): US-headquartered fulfillment network with international expansion offering shared warehousing, pick-pack-ship, and same-day delivery for ecommerce brands — comparable business model and customer profile.
- Cubbo: LatAm-focused fulfillment-as-a-service provider serving D2C brands with urban warehouses and same-day delivery in Mexico and Brazil — directly comparable to eDarkstore's value proposition in the regional market.
Regional players
- Skydropx: Mexican shipping and logistics platform providing multi-carrier rate shopping, fulfillment, and last-mile for LatAm ecommerce sellers — comparable in regional focus, though more shipping-aggregator oriented than warehousing.
- Envíame: Chilean shipping aggregator integrating multiple couriers and offering fulfillment services for ecommerce merchants — comparable in regional scope and platform-integration approach but lighter on warehousing infrastructure.
- Chilexpress: Chile's dominant domestic courier and logistics provider with national warehousing and last-mile — competes in the same geography with broader scale but less specialization in D2C ecommerce fulfillment and omnichannel experience.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
eDarkstore social profiles
Digital presenceeDarkstore financial estimates
Financial estimateRevenue estimate
Valuation estimate
eDarkstore leadership team
Management profileNumber of profiles
Profiles1 record
eDarkstore funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eDarkstore M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eDarkstore
What does eDarkstore do?
eDarkstore provides fulfillment-as-a-service for ecommerce brands in Latin America, operating a network of 5+ fulfillment centers that handle warehousing, picking, packing, shipping, returns, and B2B distribution. The company offers same-day and sub-3-hour express delivery, supported by a cloud-based fulfillment orchestration platform with 60+ integrations to ecommerce platforms such as Shopify, VTEX, and MercadoLibre, serving 200+ brand partners including Nespresso, Philips, AOC, Stanley, and Zadig & Voltaire.
Is eDarkstore a public or private company?
eDarkstore is a private company. It is classified as venture growth investor backed and is currently operating.
When was eDarkstore founded?
eDarkstore was founded in 2021. It employs 51 to 100 people.
Where is eDarkstore based?
eDarkstore is headquartered in Santiago, Chile, in the Latin America region.
How does eDarkstore make money?
Two revenue lines are on record. Fulfillment and Warehousing Services are the primary driver. The others are express and Same-Day Delivery.
Who are eDarkstore's main competitors?
Broad incumbents on record are Amazon Multi-Channel Fulfillment and MercadoLibre Envíos. Direct peers are Cubyn, Shipbob, 99 Minutos, On-Demand Fulfillment (ODF) and Cubbo. Regional players are Skydropx, Envíame and Chilexpress.
Does eDarkstore have an API?
No public API is recorded for eDarkstore.
What industry is eDarkstore in?
eDarkstore's product category is Ecommerce Fulfillment Services. Its primary akta.pro industry code is TLALADAC, Omnichannel Retail Fulfillment Centers, with a secondary code of TLALADAF, Micro-Fulfillment Centers (Urban / In-Store / Dark Store Backroom). Its NAICS code is 56191 and its SIC code is 8744.