Zone Soft
Zone Soft is a Portuguese vertical-SaaS company founded in 2005, developing integrated POS, back-office, kitchen, and loyalty software for HoReCa, retail, and mobility businesses across 30+ countries with 30,000+ customers.
- Company typePrivate
- Founded2005
- HeadquartersEntroncamento, Portugal
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Zone Soft does
Zone Soft is a privately held Portuguese vertical SaaS company founded in 2005 and headquartered in Entroncamento, Portugal, operating as part of the WETHECORE Group with strategic shareholder Grupo Nabeiro (owner of Delta Cafés) since 2019. The company develops point-of-sale and back-office management software for three primary verticals: restaurants and hospitality (HoReCa), retail commerce, and mobile/mobility businesses, with over 30,000 customers and 42,000+ licenses issued across Portugal, Brazil, Spain, South Africa, Cape Verde, Angola, and Mozambique.
Its product portfolio is structured as a tiered ecosystem of three core POS lines (ZS rest, ZS POS, ZS Mobile each with Basic/Lite/Pro tiers) layered with specialized modules including ZS BMS / ZS BMS Pro for back-office, ZS Monitor for kitchen display, ZS Kiosk for self-service, biip and biip pay for QR-code ordering and payment, ZS GO for online commercial management, Ecofatura for digital invoicing, freebee for multi-brand loyalty (1M+ registered users), and ZS Skins for UI personalization. Underpinning the portfolio is a proprietary hybrid cloud architecture (ZS Cloud) that supports offline operation for up to five days and is claimed to be the first such implementation in Portugal, with peak transaction throughput of 5,000+ transactions per second across two data centers.
Zone Soft operates a B2B SaaS model with monthly subscription pricing (quote-based, not publicly disclosed), supplemented by partner-driven implementation and professional services revenue from certified resellers (Contacto Digital, Softvoice), and indirect transaction economics via payment-terminal integrations (SumUp, Viva Wallet, Reduniq, Ingenico, SIBS). Distribution blends direct enterprise sales (Request-a-Demo), a certified partner channel, app store presence, and event-led demand generation (Web Summit, BTL, ZS Power Up Days). The platform exposes APIs and integrates natively with over 30 external systems spanning delivery (Uber Eats, Glovo, Grubtech, Bolt Food, Zomato, Deliverect, Otter), reservations (TheFork, Zenchef, Mygon, Covermanager), payment terminals, and hotel PMS systems (Mews, Cloudbeds, RoomRaccoon). Notable enterprise customers include Amanhecer (700+ convenience stores), Poke House (operating in 9 countries), Grupo Champ (8 Lisbon locations), Capricciosa, Bullguer, GARE, and 5 Oceanos. The company has received PME Líder status in Portugal for 12 consecutive years through 2025 and is GDPR- and AT-certified.
Zone Soft firmographics
Firmographics- Name
- Zone Soft
- Legal name
- Zone Soft
- Website
- https://zonesoft.pt
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Zone Soft is a Portuguese vertical-SaaS company founded in 2005, developing integrated POS, back-office, kitchen, and loyalty software for HoReCa, retail, and mobility businesses across 30+ countries with 30,000+ customers.
- Ownership category
- akta.pro rank
Zone Soft industry classification
Industry- Product category
- Point-of-Sale (POS) Software
- NAICS
- Convenience Retailers (445131), Snack and Nonalcoholic Beverage Bars (722515)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Convenience Stores (5412)
- akta.pro primary industry
- Convenience Store QSR / Foodservice (Prepared Foods) (THAFAAAM)
- akta.pro secondary industries
- Foodservice-Led Convenience Stores (QSR/Hot Food Focus) (CRAHABAH), QR Code & Alternative In-Store Acceptance (QR, APMs) (FSAMADAH)
Keywords
Where Zone Soft is headquartered
LocationHeadquarters
- HQ city
- Entroncamento
- HQ country
- Portugal
- HQ region
- Europe
Offices1 record
Markets served
Zone Soft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Software Licenses and Subscriptions: Zone Soft generates revenue through software licensing with multiple versions (Basic, Lite, Pro) for their ZS rest, ZS POS, and ZS mobile products, with tiered pricing based on features and functionality
- Implementation and Support Services: Revenue from certified partners providing implementation, training, and ongoing technical support services
- Payment Processing Integration: Integration with payment terminals and services (SumUp, Viva Wallet, Reduniq) potentially generating transaction-based revenue
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ZS rest - Basic version for single-station operations |
| Subscription | Monthly | ZS rest - Lite version for medium operations |
| Subscription | Monthly | ZS rest - Pro version for unlimited enterprise operations |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Zone Soft product offering
Product offeringCore offering
Zone Soft develops and sells an integrated point-of-sale (POS) and commercial management software ecosystem for restaurants (HoReCa), retail stores, and mobile/mobility businesses. Its flagship products are ZS rest (restaurant POS offered in Basic, Lite, and Pro tiers), ZS POS (retail POS offered in Starter, Standard, and Pro tiers), ZS Mobile (Android-based mobile invoicing for field sales), and ZS GO (online commercial management). These are complemented by back-office platforms (ZS BMS, ZS BMS Pro), kitchen displays (ZS Monitor), self-service kiosks (ZS Kiosk), QR-based digital ordering and payment (biip, biip pay), certified digital invoicing (Ecofatura), a multi-brand loyalty platform (freebee), and delivery aggregator integrations (ZS Take-Away for Uber Eats and Glovo).
Product overview
Zone Soft offers a platform-plus-modules product architecture centered on two core verticals: restaurant/hospitality (HoReCa) and retail commerce. The restaurant ecosystem is anchored by ZS rest (POS ecosystem with Basic, Lite, and Pro versions) complemented by specialized modules including ZS rest App (mobile ordering), ZS Monitor (kitchen display with AI), ZS Kiosk (self-service), biip and biip pay (QR Code ordering and payment), and ZS BMS/BMS Pro (management backoffice). The retail vertical is served by ZS POS (three-version retail POS) with the same backoffice infrastructure. Additional cross-vertical products include ZS Mobile (Android-based mobile invoicing), ZS GO (online commercial management), Ecofatura (digital invoicing with loyalty), and freebee (multi-brand loyalty program). The entire portfolio shares common infrastructure through ZS Cloud (hybrid cloud) and ZS Keeper (backup), while ZS Marketplace serves as the central add-on distribution hub. The ecosystem integrates with over 30 external platforms spanning payments, delivery, reservations, hotel management, and loyalty.
Differentiator
Problem solved
Functional benefit
Brands
- ZS rest: Complete ecosystem for the restaurant and food & beverage sector with 3 versions for point of sale
- ZS POS
- ZS mobile
- ZS BMS
- ZS BMS Pro
- ZS GO
- ZS Monitor
- ZS Kiosk
- biip
- biip pay
- Ecofatura
- ZS Skins
- freebee
Products and services
- ZS rest Front-of-house and back-of-house point-of-sale software for restaurants and HoReCa businesses, available in Basic, Lite, and Pro editions; covers table service, kitchen order routing, takeaway/delivery workflows, and integrated management of the restaurant floor; designed for HoReCa operators ranging from independent venues to multi-site chains.
- ZS POS Front-of-house point-of-sale software for retail stores, available in Starter, Standard, and Pro editions; manages checkout, inventory, pricing, and customer interactions across single stores and multi-site retail operations.
- ZS Mobile Android-based mobile invoicing application that allows field sales and on-the-go businesses to issue invoices, take orders, and manage transactions from a portable terminal rather than a fixed counter.
- ZS GO Online commercial management application that allows businesses to access and operate their back-office workflows from anywhere via an internet connection, complementing the on-premise BMS suite.
- ZS BMS Centralized back-office management platform that handles administration, reporting, purchasing, stock control, and document management for businesses running ZS rest or ZS POS.
- ZS BMS Pro Advanced centralized multi-store management platform, expanding ZS BMS with dedicated multi-store purchasing, inter-store stock transfers, and group-level reporting and administration for chains and multi-site operators.
- ZS Monitor Kitchen Display System (KDS) module for ZS rest that replaces traditional kitchen printers with screens displaying orders in real time, with AI-assisted adjustment of preparation times based on operational context.
- ZS Kiosk Self-service ordering kiosk that lets customers place and pay for orders independently at the point of sale, integrating natively with ZS rest and ZS POS for order routing and stock control.
- biip Digital ordering platform (complementing biip pay) that allows customers to access the menu by scanning a QR code at the table, place orders directly from the smartphone, and route them to the kitchen via ZS rest.
- biip pay QR-code payment module integrated with the bill printed by ZS rest that lets customers settle the check directly from their smartphone, eliminating friction at the front-of-house and reducing waitstaff workload.
- ZS rest App Companion mobile application for ZS rest that turns Android/iOS handheld terminals and PDAs into portable order-taking devices for use on the floor and at the table, distributed via Google Play and Apple App Store.
- ZS Take-Away Integration module for ZS rest that connects the POS directly to delivery aggregator platforms such as Uber Eats and Glovo, routing marketplace orders into the same kitchen and management workflows as on-premise orders.
- Ecofatura Certified digital invoicing product that issues legally valid invoices in real time from ZS rest, ZS POS, and ZS Mobile, approved for use with the Portuguese tax authority for compliant e-invoicing.
- freebee Multi-brand digital loyalty program that allows consumers to accumulate and redeem benefits across a network of participating merchants, positioned for HoReCa and retail businesses using the Zone Soft POS ecosystem.
Quantifiable outcome
- Process payment time reduced from 20 minutes to 1 minute with biip pay
- +3 more outcomes
Companies that use Zone Soft
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Zone Soft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration46 records
AI capability3 records
Feature6 records
Zone Soft partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core and supporting.
- SumUpcoreIntegration of SumUp payment terminals with ZS rest and ZS POS allowing automatic transfer of sale amounts to payment terminals. Available for restaurants, cafes, shops, and mobile businesses. SumUp operates in 37 countries with 4 million+ active merchants.
- Uber EatscoreNative integration with ZS rest Lite and Pro Plus allowing delivery orders to appear directly in POS system, eliminating manual entry and reducing errors by 90%
- GlovocoreNative integration with ZS rest allowing Glovo delivery orders to be received directly in POS system with automatic routing to kitchen displays
- Viva WalletcoreIntegration with Viva Wallet payment terminals and PDA devices for mobile payment processing
- ReduniqsupportingIntegration for PDA payment processing capabilities
- GrubtechcorePlatform integration managing Uber Eats, Glovo, and Bolt Food orders centrally through ZS rest with unified menu management
- TheForkcoreFirst software house in Portugal with direct integration to TheFork, connecting restaurants to millions of diners for table reservations
- DeliverectsupportingIntegration enabling order receiving from social media platforms directly into POS system
- ZomatosupportingIntegration for restaurant reservations and food delivery through Zomato platform with CTT delivery integration
- CloudbedssupportingIntegration with Cloudbeds HMS (Hotel Management System) for seamless F&B operations in hotels
- MewssupportingIntegration with Mews hospitality management system for hotel restaurant operations
- MygonsupportingTable reservation integration with Mygon and Google Reserve for restaurant booking management
- CovermanagersupportingReservation management system integration for restaurant table allocation and waitlist management
- VASPsupportingAutomated press distribution management integrating delivery and return of newspapers and magazines with ZS POS
- Contacto DigitalcoreCertified implementation partner responsible for deploying and supporting Zone Soft solutions for customers like GARE nightclub
- SoftvoicecoreCertified partner providing implementation and customization services for Zone Soft products, supporting Grupo Champ's 8 locations
- freebeecoreMulti-brand loyalty platform with 1+ million users and 600,000 registered users, natively integrated with all Zone Soft POS solutions
- SIBSsupportingPayment integration services for Portuguese payment infrastructure
- IngenicosupportingPayment terminal integration for POS operations
- RoomRaccoonsupportingHotel management system integration for restaurant F&B operations
- OttersupportingDelivery management platform integration for multi-platform delivery order management
- CashdrosupportingAutomatic payment machine integration for cash management
- AzkoyensupportingAutomatic payment machine integration for cash handling
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Zone Soft competitors and assessment
Company assessmentDirect peers
- SumUp: Mobile payment and POS solution operating in 37+ countries with 4M+ merchants, strong in European SMB markets. Comparable to Zone Soft in targeting SMB restaurants and retailers with integrated payments, though SumUp is more payment-led while Zone Soft is more POS-led.
- TouchBistro: Canadian restaurant POS provider serving SMB and mid-market restaurants with a comprehensive iPad-based ecosystem including ordering, payments, and integrations. Highly comparable to Zone Soft's ZS rest in target customer and product breadth.
- iZettle (PayPal Zettle): Mobile POS and payment solution for SMBs originally from Sweden, now part of PayPal, targeting small merchants with integrated hardware and software. Comparable to Zone Soft's ZS Mobile and ZS POS SMB tiers.
- Cegid: French cloud business software provider serving retail, hospitality, and SMBs with POS, ERP, and CRM. Comparable to Zone Soft in European SMB retail/restaurant software and vertical-focused product suite.
- Poster POS: International SMB-focused POS and back-office platform for cafés, restaurants, and retail with mobile and cloud capabilities. Comparable to Zone Soft's SMB-tier offerings across restaurant and retail segments.
- Lightspeed Restaurant: Restaurant POS and commerce platform within Lightspeed Commerce, serving independent restaurants and multi-location operators with front-of-house, back-office, and payments. Comparable to Zone Soft's full restaurant management suite and multi-location capabilities.
Others
- Cloudbeds: Hotel property management system with F&B integration capabilities for hotel restaurants. Integration partner of Zone Soft (announced at BTL 2026) and addresses adjacent hospitality customer segments.
- Deliverect: Food delivery order management platform that integrates third-party delivery channels (Uber Eats, Glovo, etc.) into restaurant POS systems. Currently an integration partner of Zone Soft and serves overlapping restaurant customers.
Broad incumbents
- Square (Block): Integrated payments and POS platform serving SMBs globally with hardware, software, and financial services. Overlaps with Zone Soft in SMB restaurant and retail POS, though Block operates at substantially larger scale.
- Toast: Leading US restaurant POS platform with cloud-based software, payments, and hardware serving full-service and quick-service restaurants. Direct product overlap with Zone Soft's ZS rest but at much larger scale and primarily North American focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zone Soft social profiles
Digital presenceZone Soft compliance and trust
Trust signalCompliance3 records
Zone Soft financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zone Soft leadership team
Management profileNumber of profiles
Zone Soft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zone Soft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zone Soft
What does Zone Soft do?
Zone Soft develops and sells an integrated point-of-sale (POS) and commercial management software ecosystem for restaurants (HoReCa), retail stores, and mobile/mobility businesses. Its flagship products are ZS rest (restaurant POS offered in Basic, Lite, and Pro tiers), ZS POS (retail POS offered in Starter, Standard, and Pro tiers), ZS Mobile (Android-based mobile invoicing for field sales), and ZS GO (online commercial management). These are complemented by back-office platforms (ZS BMS, ZS BMS Pro), kitchen displays (ZS Monitor), self-service kiosks (ZS Kiosk), QR-based digital ordering and payment (biip, biip pay), certified digital invoicing (Ecofatura), a multi-brand loyalty platform (freebee), and delivery aggregator integrations (ZS Take-Away for Uber Eats and Glovo).
Is Zone Soft a public or private company?
Zone Soft is a private company. It is classified as corporate owned and is currently operating.
When was Zone Soft founded?
Zone Soft was founded in 2005. It employs 11 to 50 people.
Where is Zone Soft based?
Zone Soft is headquartered in Entroncamento, Portugal, in the Europe region.
How does Zone Soft make money?
Three revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are implementation and Support Services and payment Processing Integration.
Who are Zone Soft's main competitors?
Direct peers on record are SumUp, TouchBistro, iZettle (PayPal Zettle), Cegid, Poster POS and Lightspeed Restaurant. Others are Cloudbeds and Deliverect. Broad incumbents are Square (Block) and Toast.
Does Zone Soft have an API?
Yes. Zone Soft offers API integration capabilities. The platform supports integration via API as evidenced by the Capricciosa case study mentioning 'Integração API' and the ZS POS description stating it 'can integrate with ERP's, Gestão contabilística, loja online e API de interligação à medida'. The API enables third-party applications and custom integrations with the POS and restaurant management systems.
What industry is Zone Soft in?
Zone Soft's product category is Point-of-Sale (POS) Software. Its primary akta.pro industry code is THAFAAAM, Convenience Store QSR / Foodservice (Prepared Foods), with a secondary code of CRAHABAH, Foodservice-Led Convenience Stores (QSR/Hot Food Focus). Its NAICS code is 445131 and its SIC code is 5810.