atlantis
Atlantis is a Prague-based Value-Added Distributor of enterprise communication and network technologies in the Czech Republic and Slovakia, combining proprietary FrontStage contact-center and SmartRecord call-recording software with distribution of Polycom, HPE Aruba, Mitel, Barracuda and other global OEM brands sold through certified channel partners to enterprise customers.
- Company typePrivate
- Founded1994
- HeadquartersHostivar, Czechia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What atlantis does
Atlantis operates as a Value-Added Distributor (VAD) of advanced communication and network technologies in the Czech Republic and Slovakia, running through two closely linked legal entities, atlantis telecom spol. s r.o. and atlantis software spol. s r.o., both headquartered at Štěrboholská 1427/55, Prague 10. The company was founded in 1994 and serves enterprise customers through a two-tier channel model combining direct enterprise sales with a network of certified reseller and system-integrator partners, supported by technical training, pre-sales assistance and demonstration equipment.
The company's core proprietary products are FrontStage, an omni-channel contact center platform that integrates telephony, video, chat, email, social networks and messaging apps (Facebook Messenger, WhatsApp, Viber, Apple Business Chat) with enterprise information systems (ERP, CRM, Line-of-Business), augmented by natural language processing, speech recognition and chatbot capabilities; and SmartRecord, a modular call-recording system with voice analysis, emotion detection, contextual search, screen recording and CRM/contact-center integration. Layered on top, Atlantis distributes a broad portfolio from global OEMs, including exclusive Polycom distribution for CZ/SK, HPE Aruba (VAD), Mitel UC platforms (MiVoice 5000, Office 400, MX-One), Barracuda security (network, email, application/cloud), Sangoma PBX, AudioCodes VoIP, AirWatch MDM, Pexip/Neat/Crestron video, snom/Yealink/Fanvil IP phones, Samsung professional displays, Revolabs audio, Brickcom IP cameras, Spectralink mobility, Panasonic ToughBook, and Reichle & De-Massari and Dätwyler structured cabling.
Atlantis generates revenue through three streams: product distribution and resale of third-party hardware and software (hardware sales model), custom proprietary software development of FrontStage and SmartRecord (one-time license), and technical support, SLA maintenance and partner training (professional services). Pricing is quote-based and not publicly disclosed. The company serves large and medium-sized enterprises across business communications, contact center, networking, security and mobility needs, with named exposure to hospitality and non-profit/social-services end customers. Atlantis is privately held with no disclosed institutional investment, no headcount disclosure, and no published financials; brand reputation is anchored on 30+ years of Czech ICT market presence and a 2017 CACIO IT Project of the Year honorary award.
atlantis firmographics
Firmographics- Name
- atlantis
- Legal name
- atlantis telecom spol. s r.o.
- Website
- https://atlantis.cz
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Atlantis is a Prague-based Value-Added Distributor of enterprise communication and network technologies in the Czech Republic and Slovakia, combining proprietary FrontStage contact-center and SmartRecord call-recording software with distribution of Polycom, HPE Aruba, Mitel, Barracuda and other global OEM brands sold through certified channel partners to enterprise customers.
- Ownership category
- akta.pro rank
Where atlantis is headquartered
LocationHeadquarters
- HQ city
- Hostivar
- HQ country
- Czechia
- HQ region
- Europe
Offices1 record
Markets served
atlantis business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Product Distribution and Resale: As a Value-Added Distributor (VAD), Atlantis distributes and resells communication technologies from global vendors including Polycom, Mitel, Aruba Networks, HPE, Microsoft, Jabra, Plantronics, AudioCodes, Digium, Sangoma and others. Revenue comes from product sales, integration services, and technical support.
- Custom Software Development: Proprietary software development including FrontStage contact center applications and SmartRecord call recording systems, developed in-house for customers based on specific requirements and integrated with enterprise communication and information systems.
- Technical Support and Services: Technical support services including SLA contracts, maintenance, and training for delivered technologies. The company has close relationships with manufacturers and provides tiered technical support through partner networks across Czech Republic and Slovakia.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
atlantis product offering
Product offeringCore offering
Atlantis is a Value-Added Distributor (VAD) that distributes, integrates, and supports enterprise communication technologies in the Czech Republic and Slovakia. It develops proprietary contact center software (FrontStage) and call recording/voice analysis software (SmartRecord), and resells a broad portfolio of products from global vendors (Polycom, Mitel, HPE Aruba, Barracuda, Sangoma, AudioCodes, Microsoft, Pexip, Neat, Crestron, Yealink, snom, Jabra, Samsung, etc.) covering unified communications, networking, security, mobility, and video collaboration.
Product overview
Atlantis is a Value-Added Distributor (VAD) of advanced communication technologies specializing in Unified Communications, contact centers, network infrastructure, security, and mobility. The company's core product is FrontStage, an omnichannel contact center platform that integrates voice, video, chat, email, social networks, and messaging apps (Facebook Messenger, WhatsApp, Viber, Apple Business Chat), incorporating AI elements such as natural language processing, speech recognition, and chatbot capabilities. The flagship add-on module SmartRecord provides intelligent call recording with emotion detection, voice analysis, and speech-to-text transcription. Atlantis resells and integrates a comprehensive portfolio of products from global technology leaders including: Mitel (MiVoice 5000, MX-One, Office 400) for unified communications; Polycom, Pexip, Neat, and Crestron for video conferencing; Aruba (HPE) for wireless LAN, switching, routing, and network management; Barracuda for network security, email protection, and application/cloud security; AirWatch for mobile device management; Riverbed for WAN optimization; Sangoma and AudioCodes for IP telephony; snom, Fanvil, and Yealink for IP phones; Samsung for professional displays; Revolabs for audio solutions; Brickcom for IP cameras; Spectralink and Panasonic ToughBook for mobility; and Reichle & De-Massari for structured cabling.
Differentiator
Problem solved
Functional benefit
Products and services
- FrontStage Omni-channel Contact Centre Proprietary multimedia contact center platform integrated with enterprise information systems (CRM, ERP, LoB), supporting voice, video, chat, email, social networks and modern messaging apps (Facebook Messenger, WhatsApp, Viber, Apple Business Chat) with AI-driven natural language processing, speech recognition, and chatbot capabilities.
- SmartRecord Call Recording System Modular professional voice recording solution supporting unlimited analog, digital, ISDN, and VoIP lines, with voice analysis for contextual search, emotion detection, speech-to-text, screen recording during calls, and integration with third-party CRM and contact center applications.
- Video Conferencing Systems Video and voice conferencing solutions distributed and integrated by Atlantis, including Polycom systems and supporting technologies for real-time remote collaboration and meeting room deployments.
- MiVoice 5000 Unified Communications Mitel MiVoice 5000 unified communications software platform designed for large enterprises to enhance productivity and performance through telephony, presence, messaging, and conferencing.
- MiVoice MX-One Business Telephony Mitel MiVoice MX-One comprehensive business telephony solution offering a complete set of applications for small and large companies.
- Aruba Wireless LAN Solutions Enterprise Wi-Fi solutions from HPE Aruba providing secure wireless access to business network resources with mobility optimization.
- Barracuda Network Security Next-generation firewall technologies from Barracuda for real-time network protection against threats including ransomware, SQL injection, cross-site scripting, DoS attacks, and malware.
- Barracuda Email Protection Comprehensive email security protection from Barracuda against spam, ransomware, spear phishing, business email compromise, and account takeover.
- AirWatch Mobile Device Management (MDM) Enterprise mobility management solution for centralized deployment, security, monitoring, management, and support of mobile devices across all operating systems, supporting BYOD initiatives.
- HPE Aruba Value-Added Distributor Services Value-added distribution services for HPE Aruba including partner training, demo equipment lending, WLAN planning, and on-site survey support for channel partners across Czech Republic and Slovakia.
- Sangoma Phone Systems Sangoma complete business communication solution including PBX telephone systems with rich feature set, distributed and supported by Atlantis.
- IAC-BOX Internet Access Control Internet Access Control solution for secure and reliable management and control of guest Wi-Fi access in enterprise and hospitality environments.
Quantifiable outcome
- 92% of organizations confirm increased efficiency and productivity with video conferencing (Wainhouse study)
- +2 more outcomes
Companies that use atlantis
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
atlantis technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability7 records
Feature3 records
atlantis partnerships and signals
Strategic signalPartnerships
32 partnerships are on record, tiered core and minor.
- PolycomcoreExclusive distributor of Polycom products for Czech Republic and Slovakia. Polycom is a global leader in enterprise multimedia communication and collaboration solutions.
- HPE Aruba NetworkscoreValue-Added Distributor (VAD) for HPE Aruba networking technologies including wireless LAN, switches, and routing solutions. Provides comprehensive technical and pre-sales support to partners.
- MitelcoreDistributor of Mitel business communication systems including MiVoice 5000, MiVoice Office 400, and MiVoice MX-One platforms.
- SangomacoreDistributor of Sangoma telephone systems, providing complete business communication solutions including PBX systems.
- MicrosoftcoreIntegration partner for Microsoft communication platforms including Skype for Business. Products support Microsoft Teams, Skype, and related Microsoft communication infrastructure.
- PexipminorDistributor of Pexip video conferencing solutions. Pexip offers both service and hosted solutions based on Pexip Infinity technology.
- SamsungminorPartner for sale of large professional displays used as video conferencing screens in meeting rooms. Professional displays differ from consumer TVs with 16/24 hour operation capability.
- Barracuda NetworkscoreDistributor of Barracuda security solutions including Email Protection, APP&Cloud Security, and Network Security (CloudGen Firewall) products.
- JabracoreDistributor of professional headsets and voice communication devices including wireless and wired headsets for business environments.
- AirWatch (VMware)minorDistributor of AirWatch mobile device management (MDM) solutions providing enterprise mobility management across all operating systems.
- FrontStagecoreProprietary omni-channel contact center platform developed in-house. Supports multimedia customer interaction including telephony, video, chat, email, and social networks with AI integration capabilities.
- SmartRecordcoreProprietary call recording and voice analysis system developed in-house. Supports emotion detection, voice analysis, screen recording, and integration with third-party CRM and contact center applications.
- CrestronminorDistributor of Crestron automation and unified communication solutions for meeting rooms, conference halls, and residential/commercial buildings.
- NeatminorDistributor of Neat video devices for MS Teams and Zoom platforms, focusing on bridging gap between remote and in-room participants.
- Revolabs (Yamaha)minorDistributor of Revolabs audio solutions including wireless microphones, conference phones, and USB communication devices for unified communications.
- YealinkminorDistributor of Yealink IP phones and communication devices for business environments.
- snomminorDistributor of snom desk phones, wireless DECT phones, and hotel phones for business communication needs.
- AudioCodesminorDistributor of VoIP and data solutions including IP phones, SBC controllers, media gateways, routers, and mobility user solutions.
- FanvilminorDistributor of Fanvil IP phones for business communication solutions.
- Riverbed TechnologyminorDistributor of Riverbed network and application optimization solutions including WAN optimization, branch infrastructure, and network/application analysis.
- SpectralinkminorDistributor of Spectralink wireless DECT and Wi-Fi voice devices for enterprise mobility.
- PanasonicminorDistributor of Panasonic ToughBook ruggedized notebooks and tablets for field workers and demanding environments.
- BrickcomminorDistributor of Brickcom IP camera systems offering complete surveillance solutions with network cameras, NVR, and WiFi infrastructure.
- Reichle & De-MassariminorDistributor of structured cabling solutions from Reichle & De-Massari for network infrastructure.
- DätwylerminorDistributor of Dätwyler structured cabling products for network infrastructure.
- NetAllyminorDistributor of NetAlly network testing and analysis tools.
- ZoomminorPartner for Zoom video conferencing platform integration and support.
- ZenitelminorDistributor of Zenitel intercom and communication solutions.
- IAC-BOXminorDistributor of IAC-BOX (Internet Access Control) solutions for secure guest Wi-Fi access management.
- QSAN TechnologyminorDistributor of QSAN Technology storage solutions.
- DigiumminorDistributor of Digium products, creator of Asterisk open-source IP PBX.
- AvectominorBecame distributor of Avecto cybersecurity products in February 2018. Avecto is a leader in cyber security solutions.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
atlantis competitors and assessment
Company assessmentBroad incumbents
- ALSO Group: Large European Value-Added Distributor headquartered in Switzerland with deep UC, networking, and security vendor portfolios. Comparable to Atlantis as a multi-vendor VAD with proprietary services; differs in pan-European scale and publicly listed status.
- Exclusive Networks: France-headquartered global VAD focused on cybersecurity and cloud transformation, with strong relationships to vendors like Fortinet, Palo Alto, and SentinelOne. Comparable distribution-led model and integrator channel; broader cybersecurity tilt than Atlantis.
- TD SYNNEX: Global IT distributor formed from the merger of Tech Data and SYNNEX, with extensive European operations across UC, networking, and security. Comparable broadline distribution model; broader portfolio and far greater scale than Atlantis.
- Ingram Micro: Global broadline IT distributor with operations across Europe including CEE, carrying networking, UC, and security vendor portfolios. Comparable distribution business model; orders of magnitude larger scale and broader (less specialized) coverage than Atlantis.
Regional players
- ADN (Advanced Digital Network Distribution): Germany-headquartered VAD focused on cloud, UC, and security with strong Cisco, Microsoft, and Poly relationships. Comparable to Atlantis as a DACH-region value-added distributor; different geography but identical distribution+integration business model.
- EET Group: Pan-European broadline and value-added distributor covering IT hardware, UC, and AV across Northern and Western Europe. Comparable to Atlantis as a multi-vendor distributor with integrator channels; serves different primary geographies.
Others
- Genesys: Global leader in contact-center-as-a-service platforms with native AI, omnichannel routing, and workforce engagement. Overlaps with Atlantis's FrontStage product in the contact center category — Genesys is the dominant global competitor and indirectly the benchmark for FrontStage's roadmap.
- Nice inContact: Cloud contact center platform from NICE with CXone, competing in omnichannel routing, analytics, and AI-driven quality management. Comparable to FrontStage at the product level, although NICE is a global SaaS vendor while Atlantis's product is on-prem/regional.
Direct peers
- Westcon-Comstor: Global VAD specializing in unified communications, networking, and security with deep Cisco, Poly, and Genesys channel relationships. Most direct comp to Atlantis in UC-focused value-added distribution, though at global rather than CZ/SK scale.
- ScanSource: US-listed value-added distributor with a Modern Communications & Cloud Solutions unit focused on UC, contact center, and networking vendors (Poly, Mitel, Genesys). Closely comparable to Atlantis in vendor mix and integrator-led GTM, though primarily North American.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
atlantis social profiles
Digital presenceatlantis financial estimates
Financial estimateRevenue estimate
Valuation estimate
atlantis leadership team
Management profileNumber of profiles
atlantis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
atlantis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about atlantis
What does atlantis do?
Atlantis is a Value-Added Distributor (VAD) that distributes, integrates, and supports enterprise communication technologies in the Czech Republic and Slovakia. It develops proprietary contact center software (FrontStage) and call recording/voice analysis software (SmartRecord), and resells a broad portfolio of products from global vendors (Polycom, Mitel, HPE Aruba, Barracuda, Sangoma, AudioCodes, Microsoft, Pexip, Neat, Crestron, Yealink, snom, Jabra, Samsung, etc.) covering unified communications, networking, security, mobility, and video collaboration.
Is atlantis a public or private company?
atlantis is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was atlantis founded?
atlantis was founded in 1994. It employs 51 to 100 people.
Where is atlantis based?
atlantis is headquartered in Hostivar, Czechia, in the Europe region.
How does atlantis make money?
Three revenue lines are on record. Product Distribution and Resale is the primary driver. The others are custom Software Development and technical Support and Services.
Who are atlantis's main competitors?
Broad incumbents on record are ALSO Group, Exclusive Networks, TD SYNNEX and Ingram Micro. Regional players are ADN (Advanced Digital Network Distribution) and EET Group. Others are Genesys and Nice inContact. Direct peers are Westcon-Comstor and ScanSource.
Does atlantis have an API?
No public API is recorded for atlantis.