VoiceHost

What VoiceHost does

VoiceHost Limited is a UK-based private telecommunications provider founded in June 2006 and headquartered in Norwich, with a secondary network point of presence in Manchester. The company operates a proprietary cloud telephony platform delivering Hosted PBX, SIP Trunking, Business Broadband (FTTP, SOGEA, SoGFast), and Leased Lines up to 10 Gbps, complemented by zero-touch device provisioning across Snom, Cisco, Yealink, Polycom, Grandstream, Gigaset, and Panasonic. The platform integrates with major on-premises and cloud PBX systems (3CX, Mitel, Avaya, NEC, Asterisk, Microsoft Teams) and supports TLS/SRTP encryption with PCI-DSS and MiFID compliant call recording for regulated industries.

The business serves UK businesses from SMBs to enterprises through three go-to-market motions: a self-service product-led model with five-minute account creation and real-time provisioning, a direct sales team handling complex enterprise deployments, and a wholesale channel partner programme offering white-labelled services with no minimum spend and rolling-monthly contracts. Revenue is generated primarily through recurring monthly subscriptions (PBX seats, SIP trunk channels, broadband, leased lines), hardware resale through a dedicated e-commerce store, usage-based call bundles, and professional services such as MikroTik MTCNA training. The customer base spans education (Aston University), arts and culture (Norwich Theatre), accountancy, driver training, marina operators, and — most recently — hospitality via a TigerTMS PMS integration.

Recent strategic activity has centred on three vectors: an ALT-Net distribution build-out (CityFibre, ITS, Trooli, Freedom Fibre) supplementing BT/Openreach for multi-network resilience, a vertical push into hospitality through TigerTMS iCharge and iLink, and the January 2026 launch of AI-Powered Advanced Analysis (ASR, LLM summarisation, sentiment analysis, TTS with voice cloning) hosted locally for GDPR and data sovereignty. The company is independently owned with no parent, no disclosed institutional funding, and operates with circa 25 UK-based staff, ISO 9001:2015 certification, and memberships across Comms Council UK, ISPA UK, MANRS, and RIPE NCC.

Name

VoiceHost

Legal name

VoiceHost Limited

Website

https://voicehost.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

VoiceHost is a UK-based, independently owned provider of cloud telephony (Hosted PBX, SIP Trunking) and data connectivity (Broadband, Leased Lines) serving SMBs and enterprises across the United Kingdom through direct, self-service, and wholesale channels.

Ownership category

akta.pro rank

Product category

Cloud Telephony Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH)

Keywords

• Cloud telephony services
• Hosted PBX solutions
• SIP trunking services
• Business broadband connectivity
• Leased line services

Headquarters

HQ city

Norwich

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Hosted PBX / Cloud Telephony Subscriptions: Monthly subscription model for hosted PBX seats with pay-as-you-grow pricing. Features include Call Bundles, Call Queues, IVRs, Time based routing, Call Statistics. Customers can scale channels on-demand.
2. SIP Trunking Services: SIP trunk channels sold with scalable pricing (1-150 channels). Includes free CLI presentation and inbound calls. Optional call bundles available. Pay-as-you-go or subscription models.
3. Broadband Connectivity: Full Fibre (FTTP) up to 1Gbps+, SOGEA, single order broadband options. Unlimited usage with no traffic shaping. Fixed IP address included at no additional cost.
4. Leased Lines: Scalable dedicated connections up to 10 Gbps Ethernet circuits. Premium SLAs with 100% target uptime, 4 hour repair time and rental credits for disruption.
5. Hardware Sales: IP phones, headsets, routers, switches, access points, video phones, conference phones, DECT phones, telephone adapters. Brands include Snom, Yealink, Fanvil, Grandstream, Gigaset, MikroTik, Jabra.
6. Wholesale / Reseller: Channel partners white-label services, set own pricing, access to full product range. Simple billing structure with itemised monthly invoicing and CDR files via FTP or API.
7. Call Bundles: Call bundle options for UK calls in various sizes. Out-of-bundle calls charged separately including premium rate and international.
8. Training Services: MikroTik Certified Network Associate (MTCNA) training course priced at £600 for 3 days.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

VoiceHost provides a proprietary cloud telephony platform delivering Hosted PBX and SIP Trunking services to UK businesses, complemented by business broadband and leased line data connectivity. The platform supports zero-touch device provisioning, hybrid cloud/on-premises PBX deployments, PCI-DSS and MiFID compliant call recording, and AI-powered call analysis. Additional offerings include a wholesale channel partner program for white-labelled resale, a CRM-integrated WebRTC desktop softphone, and a retail hardware store for IP phones and networking equipment.

Product overview

VoiceHost is a UK-based telecommunications provider offering a unified cloud telephony and data connectivity platform. The core product portfolio consists of Cloud PBX (Hosted PBX) as the flagship hosted telephone system, complemented by SIP Trunking for hybrid telephony solutions connecting to customer on-premises or cloud PBX systems. Data connectivity is provided through Business Broadband (FTTP, SOGEA, SoGFast) and Leased Lines (up to 10 Gbps Ethernet). Additional modules include AI-Powered Advanced Analysis for call intelligence, CRM Telephony Integration (Zoho, HubSpot, Salesforce, Pipedrive), TigerTMS hotel PMS integration, Wholesale Channel Partner Program for white-labelled reselling, and Desktop Softphone application. VoiceHost also operates a hardware retail store selling IP phones, headsets, networking equipment, and offers MikroTik certification training.

Differentiator

Problem solved

Functional benefit

Brands

• VoiceHost Store: Hardware store for IP phones, networking equipment, and accessories including desk phones, headsets, routers, switches, and access points.

Quantifiable outcome

• Deloitte Technology Fast50 UK ranking with 818% five-year revenue growth
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability7 records

Feature7 records

Partnerships

32 partnerships are on record, tiered core and secondary.

• TigerTMScoreTechnology or Integration · 1 October 2025Integration with TigerTMS iCharge Enterprise and iLink for hotels, providing connectivity to over 100 Property Management Systems (PMS). Automates guest communication, room billing, and operational insights through SIP-based telephony.
• CityFibrecoreTechnology or Integration · 1 September 2025ALT net (alternative full-fibre network) partner providing broadband connectivity across 285+ towns and cities with strong urban presence. Part of multi-network resilience strategy.
• ITS (Internet Technology Services)coreTechnology or Integration · 1 September 2025Regional ALT net focusing on business parks and commercial estates with low latency and flexible provisioning. Ideal for commercial zones and newer developments.
• TroolisecondaryTechnology or Integration · 1 September 2025ALT net partner with South East and Home Counties focus, expanding footprint. Full-fibre to premises with strong local service models for suburban and small-town locations.
• Freedom FibresecondaryTechnology or Integration · 1 September 2025ALT net partner covering North West England and Midlands with rapid rollout, partnership ecosystem, and competitive pricing. Attractive for Northern regions.
• SnomcoreChannel Partner/ Reseller/ Distributor · 1 June 2025Gold Partner status with Snom VoIP phone manufacturer. Provides enterprise IP phones including D140, D150, D335, D385, D713, D717, D735, D785. Zero touch provisioning supported.
• 3CXcoreTechnology or Integration · 1 January 2024Certified and preferred UK provider status. Plug-and-play provisioning - no manual configuration required. Select VoiceHost from pre-configured SIP trunk provider list in 3CX console.
• AudiocodescoreTechnology or Integration · 1 January 2023Highest level of interoperability between Audiocodes solutions and third-party vendors. Certified compatibility for SIP trunk deployment.
• MitelcoreTechnology or Integration · 1 January 2013SIP Centre of Excellence (CoE) Compatible certification for Mitel 3300 ICP interoperability. Tested and validated by Mitel SIP CoE team.
• BT Wholesale / OpenreachcoreTechnology or IntegrationPrimary network provider for leased lines and broadband. Largest UK network coverage. Surveys, civil engineering, and installation through Openreach infrastructure.
• COLTsecondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines. European network provider for enterprise connectivity.
• Neos NetworkssecondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines.
• Virgin Media BusinesssecondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines.
• TalkTalk BusinesssecondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines.
• Sky BusinesssecondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines.
• Vodafone BusinesssecondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines.
• Virtual 1secondaryTechnology or IntegrationLayer 2 services connectivity partner for leased lines.
• YeastarsecondaryTechnology or IntegrationConfiguration templates and support documents for Yeastar S-Series IP-PBX SIP trunk integration. Tested with Yeastar firmware version 30.6.0.16.
• MicrosoftcoreTechnology or IntegrationMicrosoft Teams Direct Routing support. Integration with Microsoft Teams devices in store. SIP trunk connectivity to Teams environment.
• CRM Platforms (Zoho, HubSpot, Salesforce, Pipedrive)coreTechnology or IntegrationCRM telephony integration with screen popping and click-to-call functionality for productivity gains.
• YealinksecondaryChannel Partner/ Reseller/ DistributorIP phone and DECT cordless phone vendor. Products include W76P bundle, T series deskphones.
• Jabra / EPOS / SennheisersecondaryChannel Partner/ Reseller/ DistributorHeadset vendor providing business audio solutions compatible with VoiceHost platform.
• GigasetsecondaryChannel Partner/ Reseller/ DistributorDECT cordless IP phone vendor. Compatible base stations include N300IP, N510IP, GO DECT.
• GrandstreamsecondaryChannel Partner/ Reseller/ DistributorIP phone and networking equipment vendor. BLF key labeling templates available.
• PolycomsecondaryChannel Partner/ Reseller/ DistributorConference phone and expansion module vendor. VVX expansion module key labeling templates available.
• CiscosecondaryChannel Partner/ Reseller/ DistributorIP phone vendor. SPA500S attendant console sidecars and 7861 key labeling templates available.
• MikroTiksecondaryChannel Partner/ Reseller/ DistributorNetworking equipment vendor (routers, switches, access points) and training partner for MTCNA certification.
• PanasonicsecondaryChannel Partner/ Reseller/ DistributorIP phone and PBX vendor. Configuration guides for Panasonic NCP PBX and NS1000 SIP trunk setup.
• Comms Council UKsecondaryOthersMembership-led organisation representing and supporting telecommunications companies in the UK.
• ISPA UKsecondaryOthersInternet Services Providers Association - UK trade association for internet service providers.
• MANRSsecondaryOthersMutually Agreed Norms for Routing Security - global initiative to reduce routing threats.
• RIPE NCCsecondaryOthersRegional Internet registry for Europe, Middle East and parts of Central Asia.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Vonage: Global UCaaS/CPaaS incumbent offering hosted voice, SIP, and APIs at scale. Overlaps with VoiceHost on hosted telephony and SIP trunks across UK mid-market.
• 8x8: Global UCaaS and contact-center platform. Overlaps with VoiceHost on hosted PBX/SIP and is increasingly active in the UK PSTN migration market.
• TalkTalk Business: UK business connectivity and voice provider serving SMB and mid-market. Competes with VoiceHost on broadband, SIP, and hosted voice bundles in the UK.
• RingCentral: Global UCaaS leader with cloud PBX, contact center, and SIP trunking. Competes with VoiceHost in UK mid-market and enterprise voice deals.
• Sinch: Global CPaaS/carrier with voice, messaging, and SIP trunking capabilities at scale. Comparable on wholesale voice interconnect and carrier-grade SIP services.

Direct peers

• Wildix: Cloud PBX and SIP trunking vendor with strong channel/reseller distribution across Europe. Comparable to VoiceHost's wholesale-led model and hybrid SIP/hosted PBX positioning.
• Gamma Communications: UK-listed provider of cloud PBX, SIP trunks, and broadband connectivity to SMB and enterprise customers. The closest direct competitor to VoiceHost on product mix and target market in the UK.
• 3CX: Software PBX vendor whose platform VoiceHost integrates with as a preferred SIP trunk provider. Comparable on cloud PBX functionality and SIP-based hybrid telephony delivery.
• NFON: European cloud PBX/UCaaS provider with a partner channel model and broad PBX interoperability. Comparable to VoiceHost on hosted telephony architecture and mid-market go-to-market.

Regional players

• Daisy Communications: UK-focused managed communications and connectivity provider serving SMB and mid-market. Comparable on UK telephony, broadband, and SIP trunking offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/VoiceHost?feature=watch
• Facebookfacebook.com/pages/dx/341661312552187
• LinkedInuk.linkedin.com/company/voicehost-ltd
• Xx.com/voicehostvoip

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VoiceHost