Pocket RN
PocketRN is a telehealth platform that connects patients and caregivers with registered nurses for ongoing and on-demand home-based care. It specializes in CMS GUIDE Model dementia care delivery and partners with home care agencies, health systems, and health plans across the United States.
- Company typePrivate
- Founded2021
- HeadquartersPalo Alto, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Pocket RN does
PocketRN is a virtual nursing telehealth platform that connects patients and caregivers with registered nurses for home-based care, with a primary focus on dementia care delivery under the CMS GUIDE Model. The company operates a fully remote clinical model, employing a network of licensed registered nurses with multistate credentials who deliver synchronous video visits (via Zoom), on-demand support within 5 minutes, scheduled check-ins, concierge nursing, and specialty care coordination through a branded "Nurse For Life" continuity model. The technology stack centers on Zoom for video communication and Zoom AI Clinical Notes for documentation automation, supported by Google Calendar integration and a patient-facing app at app.pocketrn.com.
Pocket RN firmographics
Firmographics- Name
- Pocket RN
- Legal name
- Pocket RN, Inc.
- Website
- https://pocketrn.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- PocketRN is a telehealth platform that connects patients and caregivers with registered nurses for ongoing and on-demand home-based care. It specializes in CMS GUIDE Model dementia care delivery and partners with home care agencies, health systems, and health plans across the United States.
- Ownership category
- akta.pro rank
Pocket RN industry classification
Industry- Product category
- Virtual Nursing Services
- NAICS
- Nursing Care Facilities (Skilled Nursing Facilities) (6231), Continuing Care Retirement Communities (623311)
- SIC
- Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Psychiatry & Medication Management Platforms (HLALAEAB)
- akta.pro secondary industry
- Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD)
Keywords
Where Pocket RN is headquartered
LocationHeadquarters
- HQ city
- Palo Alto
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Pocket RN business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- CMS GUIDE Model Reimbursement: PocketRN participates as one of nearly 400 participants in the CMS GUIDE Model, an alternative payment model testing comprehensive dementia care assessments, care plans, 24/7 care team access, and caregiver support services. Services are provided at no cost to eligible Medicare families enrolled in Original Medicare Parts A and B with diagnosed dementia.
- Virtual Care Billing: PocketRN provides virtual registered nursing services through affiliated professional practices. Services may be billed to Medicare, Medicaid, or other health insurance plans. Patients may have co-payments or co-insurance depending on their coverage. The company also accepts assignment of benefits from health insurance plans.
- Partner/Enterprise Services: PocketRN provides white-label or embedded virtual nursing services to home care agencies, home health agencies, hospitals, health systems, and health plans. Partner agencies access PocketRN's nurse network and platform without becoming Medicare certified themselves.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | GUIDE Program - No Cost for Eligible Families |
| Subscription | Per visit | Virtual Nursing Services |
| Subscription | Weekly | CookUnity Meal Partnership Discounts |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Pocket RN product offering
Product offeringCore offering
PocketRN is a telehealth platform that connects patients and caregivers with specialized registered nurses for ongoing and on-demand virtual nursing care delivered at home. Its core services include nurse-led assessments, regular check-ins, on-demand visits (within 5 minutes), concierge nursing, chronic care management, remote patient monitoring, and dementia care coordination under the CMS GUIDE Model. The platform is built around a relationship-based "Nurse For Life" model and integrates with Zoom for video visits and Zoom AI Clinical Notes for documentation.
Product overview
PocketRN is a virtual nursing platform offering a unified telehealth solution built around its Nurse For Life model. The core product is the Virtual Nursing Platform, which provides nurse-led assessments, scheduled check-ins, on-demand visits within 5 minutes, and concierge nursing services. The platform integrates with Zoom for video visits and leverages AI-powered clinical documentation tools. Key modules include the GUIDE Program (CMS dementia care model with no-cost services for eligible Medicare members), Remote Patient Monitoring (RPM), and Chronic Care Management (CCM)/Behavioral Health Integration (BHI) services. The platform serves multiple segments: home care agencies, health plans, hospitals/health systems, and patients/caregivers directly.
Differentiator
Problem solved
Functional benefit
Products and services
- PocketRN Virtual Nursing Platform A telehealth platform enabling patients and caregivers to receive ongoing and on-demand virtual care from specialized registered nurses. Provides nurse-led assessments, regular check-ins, on-demand visits within 5 minutes, concierge nursing, and specialty care coordination for patients at home.
- GUIDE Program (CMS GUIDE Model Dementia Care) A no-cost virtual nursing program for Medicare members with dementia under the CMS GUIDE Model. Includes 24/7 care team access, dementia assessments, personalized care plans, caregiver education in 11 languages, and coordination of up to 72 hours of annual Medicare-funded respite care for eligible families.
- PocketRN Patient and Caregiver Mobile Application
Quantifiable outcome
- 60% reduction in documentation time for nursing staff
- +3 more outcomes
Companies that use Pocket RN
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles4 records
Pocket RN technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability6 records
Feature5 records
Pocket RN partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- North River Home CarecorePartnership to enhance dementia care services for individuals and families across Massachusetts. Combines PocketRN's virtual nursing support under the CMS GUIDE program with North River Home Care's up to 72 hours of in-home respite care for eligible clients with Alzheimer's or dementia.
- Homewatch CareGiverscorePartnership with PocketRN and GUIDE Program to strengthen dementia care services for families and caregivers. Homewatch CareGivers launched Certified Dementia Care Specialist training program alongside this partnership.
- ZoomcoreTechnology partner providing video platform infrastructure and AI clinical notes tools. PocketRN uses Zoom for virtual care delivery and has achieved 60% reduction in documentation time, $27K monthly savings, and 92% nurse satisfaction using Zoom AI tools.
- GriswoldcoreNational strategic partnership to test the CMS GUIDE Model. Leverages Griswold's home care network and PocketRN's virtual nursing model to provide assessments, care plans, and respite care for dementia patients and caregivers.
- CookUnityminorPartnership to provide chef-crafted, dietitian-guided meals to seniors and patients. PocketRN patients receive 50% off first week, 20% off weeks 2-3, and 10% off week 4 of meal orders.
- Right at HomecorePartnership to provide GUIDE Model dementia care services. Right at Home has 775 franchise offices across 46 U.S. states and 5 countries, serving over 830,000 individuals globally.
- NevvoncoreNevvon powers the Caregiver Education & Support component of CMS's GUIDE Model. Their platform offers flexible, multilingual training for professional and family caregivers in 11 languages. Awarded $419,210.06 through AHCCCS American Rescue Plan Program.
- DaughterhoodminorPartner for caregiver support groups under GUIDE program. Daughterhood fosters a community that empowers family caregivers to navigate the practical and emotional complexity of caregiving.
- Memory Lane GamesminorDementia engagement app partner for GUIDE program additional resources. Provides cognitive stimulation games designed for people with dementia.
- Hilarity for Charity (HFC)minorProvides free support groups, respite care grants, wellness and education for Alzheimer's and dementia family caregivers. HFC's goal is to transform the caregiving experience for families impacted by ASRD.
- Cypress HomeCare SolutionscoreAwarded $419,210.06 through AHCCCS American Rescue Plan Program as part of triad with Nevvon and PocketRN. Project aims to achieve widespread adoption of value-based care solutions for Medicaid population.
- Always Best Care Senior ServicescoreNational strategic partnership to test CMS GUIDE Model for dementia care, supporting dementia patients and their caregivers through improved care coordination.
- Interim HealthCarecoreNational strategic partnership to test CMS GUIDE Model for dementia care, providing virtual nursing support and respite care coordination.
- SYNERGY HomeCarecoreNational strategic partnership to test CMS GUIDE Model for dementia care with focus on caregiver support and care coordination.
- Cornerstone CaregivingcoreNational strategic partnership to test CMS GUIDE Model for dementia care, expanding access to virtual nursing and caregiver support.
- Assisting Hands Home CarecoreNational strategic partnership to test CMS GUIDE Model for dementia care, helping families access support at no cost.
- Visiting Angels ScottsdaleminorStrategic partnership with Avery Telehealth and PocketRN to enhance at-home care capabilities with telehealth solutions and nursing services.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Pocket RN competitors and assessment
Company assessmentBroad incumbents
- Vivify Health: Vivify Health (part of Optum) is an established RPM and virtual care platform for chronic and post-acute patients, overlapping PocketRN's CCM, RPM, and BHI modules.
- WellSky: WellSky is an established software platform spanning home health, hospice, and acute care, competing for the same agency technology budget that funds PocketRN partnerships.
- Caregility: Caregility provides enterprise telehealth and virtual care infrastructure to hospitals and health systems, competing in the same hospital/health system buyer segment that PocketRN targets for post-acute virtual nursing.
- BrightSpring Health Services: BrightSpring is a large home and community-based health services provider, including dementia and home health lines, representing both a potential partner and a scaled competitor to PocketRN's agency-enabled model.
- Home Instead: Home Instead is one of the largest global home care franchise networks serving older adults, including dementia care, and overlaps with the home care franchise partner channel PocketRN has assembled.
Direct peers
- DispatchHealth: DispatchHealth delivers in-home acute and post-acute medical care via a technology-enabled provider network, overlapping PocketRN's nurse-led, home-based care model and partner channel motion.
- Axxess: Axxess provides software and technology solutions for home health, home care, and hospice agencies, serving the same agency buyer PocketRN targets for its GUIDE and RPM offerings.
- Honor Technology: Honor operates a tech-enabled home care platform serving older adults and franchise partners, with overlapping GTM through home care agencies and a focus on aging-in-place care comparable to PocketRN.
- Vesta Healthcare: Vesta Healthcare provides home-based care, including dementia and chronic care management, to high-needs Medicare and dual-eligible members via a partner-enabled model closely parallel to PocketRN's GUIDE offering.
Emerging players
- Biofourmis: Biofourmis provides remote patient monitoring and AI-driven care management for chronic and post-acute conditions, competing for the same RPM and value-based care budgets PocketRN sells into.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Pocket RN social profiles
Digital presencePocket RN compliance and trust
Trust signalCompliance2 records
Pocket RN financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pocket RN leadership team
Management profileNumber of profiles
Profiles7 records
Pocket RN funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pocket RN M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pocket RN
What does Pocket RN do?
PocketRN is a telehealth platform that connects patients and caregivers with specialized registered nurses for ongoing and on-demand virtual nursing care delivered at home. Its core services include nurse-led assessments, regular check-ins, on-demand visits (within 5 minutes), concierge nursing, chronic care management, remote patient monitoring, and dementia care coordination under the CMS GUIDE Model. The platform is built around a relationship-based "Nurse For Life" model and integrates with Zoom for video visits and Zoom AI Clinical Notes for documentation.
Is Pocket RN a public or private company?
Pocket RN is a private company. It is classified as venture growth investor backed and is currently operating.
When was Pocket RN founded?
Pocket RN was founded in 2021. It employs 101 to 250 people.
Where is Pocket RN based?
Pocket RN is headquartered in Palo Alto, United States, in the North America region.
How does Pocket RN make money?
Three revenue lines are on record. CMS GUIDE Model Reimbursement is the primary driver. The others are virtual Care Billing and partner/Enterprise Services.
Who are Pocket RN's main competitors?
Broad incumbents on record are Vivify Health, WellSky, Caregility, BrightSpring Health Services and Home Instead. Direct peers are DispatchHealth, Axxess, Honor Technology and Vesta Healthcare. Biofourmis is listed as an emerging player.
Does Pocket RN have an API?
No public API is recorded for Pocket RN.
What industry is Pocket RN in?
Pocket RN's product category is Virtual Nursing Services. Its primary akta.pro industry code is HLALAEAB, Psychiatry & Medication Management Platforms, with a secondary code of HLADACAD, Continuing Care Retirement Communities (CCRC) with Memory Care. Its NAICS code is 6231 and its SIC code is 8050.