Voice for Pest
Voice for Pest is a vertical-specialized VoIP phone system and AI-powered contact center platform purpose-built for the pest control and home services industry, integrated with 40+ industry CRMs and deployed across hundreds of U.S. locations under parent Affiliated Technology Solutions, Inc.
- Company typePrivate
- Founded1993
- HeadquartersEdison, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Voice for Pest does
Voice for Pest is a vertical-specialized VoIP phone system and contact center platform purpose-built for the pest control and home services industry, operating as a brand under Affiliated Technology Solutions, Inc., a privately held Texas-incorporated corporation headquartered in Frisco, TX. The company's core product is a cloud-hosted VoIP phone system with native integration to more than 40 industry CRM platforms — including PestPac (which claims 60% of the top 100 pest control operators), FieldRoutes, Briostack, Aspire, Serviceminder, and RealGreen — making it the de facto phone system recommended by leading pest control software vendors. The platform spans a PCO Phone System (extensions, call recording, intelligent routing, internal chat), a Contact Center solution with unified channels and workforce management, and a Microsoft Teams Phone integration.
Layered on top of the phone system is a portfolio of proprietary AI products: x-rai Executive Dashboard (lead scoring, sentiment analysis, retention risk alerts), AI Summary Notes (automatic CRM call summaries), AI SmartData+ (elevated reports and sentiment alerts), AI Voice Agents (five autonomous agents covering receptionist, dispatch, outbound sales, inbound sales, and billing), AI Background Noise Cancellation, and enhancement modules including Auto-Dialer, Branded Calling ID, FieldMobile (mobile app + cellular plans), Texting Service, Video Assist, and CallSource-powered marketing analytics.
The company operates a subscription-based revenue model with quote-based, non-publicly-disclosed pricing and monthly billing. Distribution is direct via enterprise field sales and inside sales, supplemented by CRM vendor referrals. The stated deployment covers hundreds of home service locations nationwide with U.S.-based support spanning both coasts. The parent Affiliated Technology Solutions also operates sibling brands Voice for Turf (lawn care) and Voice for Pros (broader home services), extending the vertical-specialized playbook into adjacent industries.
Voice for Pest firmographics
Firmographics- Name
- Voice for Pest
- Legal name
- Affiliated Technology Solutions, Inc.
- Website
- https://voiceforpest.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Voice for Pest is a vertical-specialized VoIP phone system and AI-powered contact center platform purpose-built for the pest control and home services industry, integrated with 40+ industry CRMs and deployed across hundreds of U.S. locations under parent Affiliated Technology Solutions, Inc.
- Ownership category
- akta.pro rank
Voice for Pest industry classification
Industry- Product category
- VoIP Business Phone Systems for Home Services
- NAICS
- Telephone Call Centers (56142)
- SIC
- Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Voice Calling (VoIP) Apps (BPAMACAC)
- akta.pro secondary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
Keywords
Where Voice for Pest is headquartered
LocationHeadquarters
- HQ city
- Edison
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Voice for Pest business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription Services: Recurring subscription services for phone system access including mobile communication services, SIMs, web-based applications, technical support, and documentation. Charged on a periodic basis with Additional Services for supplemental features.
- Additional Services: Additional or supplemental services charged in addition to fixed periodic subscription charges. Includes premium services and professional services such as consulting and on-boarding support.
- Mobile SIM Services: SIM-based services for mobile connectivity, with SIMs provided by Affiliated Technology Solutions and licensed for use to access services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on business size and features required |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Voice for Pest product offering
Product offeringCore offering
Voice for Pest provides a VoIP phone system purpose-built for pest control operators and home services businesses, offering call recording, intelligent routing, CRM integrations, and AI-powered features such as call summarization, sentiment analysis, noise cancellation, and autonomous AI voice agents. The platform is sold via subscription and bundles additional communication tools including Auto-Dialer, Branded Calling ID, Texting, Video Assist, FieldMobile, and a Contact Center solution.
Product overview
Voice for Pest offers a unified phone and contact center platform purpose-built for the home services and pest control industry. The core product is the PCO Phone System (VoIP), which provides foundational call management, recording, routing, and CRM integration. Built on top of this are two AI-powered analytics products — AI Summary Notes (which auto-generates CRM call summaries) and AI SmartData+ (which provides elevated reports, sentiment alerts, and retention risk indicators) — plus the x-rai Dashboard (complete AI executive platform combining call analysis, lead scoring, and sentiment detection). AI capabilities are further extended through AI Voice Agents (five autonomous agents for reception, dispatch, sales, and billing), AI Background Noise Cancellation (bi-directional audio noise removal), Auto-Dialer (outbound campaign management), Branded Calling ID (caller identification), Call Tracking & Marketing (analytics via CallSource), FieldMobile (smartphone call management), Texting Service (SMS/MMS), Video Assist (live video during calls), and Contact Center/Call Center solutions (omnichannel workforce management). The platform natively integrates with over 40 industry CRM and software platforms including PestPac, FieldRoutes, Fieldster, Fieldwork, Briostack, RealGreen, ServiceMinder, Salesforce, HubSpot, Microsoft Teams, and others.
Differentiator
Problem solved
Functional benefit
Brands
- AI Summary Notes: AI-powered call summary tool that automatically updates CRM with unbiased call summaries
- AI SmartData+
- AI Voice Agents
- X-Rai Dashboard
- FieldMobile
- Video Assist
- Auto-Dialer
- Branded Calling ID
- Texting Service
- ATS Contact Center
Products and services
- PCO Phone System
- Contact Center
- Call Center
- Teams Phone Integration
- AI Summary Notes
- AI SmartData+
- AI Background Noise Cancellation
- AI Voice Agents
- x-rai Dashboard
- Auto-Dialer
- Branded Calling ID
- Call Tracking & Marketing Analytics
- FieldMobile
- Texting Service
- Video Assist
Quantifiable outcome
- CSRs save 30-60 minutes per day with AI Summary Notes
- +5 more outcomes
Companies that use Voice for Pest
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles3 records
Voice for Pest technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration40 records
AI capability11 records
Feature12 records
Voice for Pest partnerships and signals
Strategic signalPartnerships
39 partnerships are on record, tiered core and key.
- PestPac by WorkWavecorePestPac's robust and scalable platform powers PCOs of all sizes, providing business value through an unmatched breadth of software and services built for pest control. Deep integration with inbound customer account pop-ups and automatic noting.
- FieldRoutes (ServiceTitan)coreLeading cloud-based and mobile SaaS provider for field service businesses with office management, advanced route optimization, payment processing, and customer acquisition capabilities.
- BriostackcorePest control management software with powerful, easy-to-use features that automate business operations and management of pest control services with focus on greater efficiency.
- Aspire Software (ServiceTitan)coreBusiness management software for landscape, commercial cleaning, snow & ice, and construction companies, helping contractors manage their businesses better.
- ServicemindercorePlatform for managing and operating home services brands with 24/7 scheduling, branded proposals, targeted email campaigns, and franchise-focused automation.
- RealGreencoreOriginal software created by and for green industry professionals, helping lawn companies manage, scale and grow since 1984.
- EvolvecoreEnd-to-end pest control business management software for residential and commercial field service companies, supporting multi-branch, multi-service-line operations.
- Microsoft TeamscoreIntegration allowing home services businesses to leverage Teams features like auto message routing, conversation threading, and agent collaboration tools through the Voice for Pest phone system.
- HubSpotkeyCustomer platform connecting marketing, sales, and customer service with CRM integrations for lead management and customer tracking.
- SalesforcekeyCloud-based CRM software helping companies find prospects, close deals, and connect with customers at scale with full integration support.
- Oracle NetSuitekeyUnified business management suite encompassing ERP/Financials, CRM and ecommerce for more than 37,000 customers.
- MondagokeyChannel-centric company delivering branded and OEM-level software solutions to telephone system manufacturers with CRM integration focus.
- QuickBooks Onlinekey#1 accounting software for small businesses providing time tracking, money management, and important business insights.
- CallSourcecoreManaged service providing comprehensive call tracking, ad source tracking, agent scoring, coaching, Google LSA management, and review response.
- Sameday.AIkeyAI-powered answering service that answers the phone and books appointments like a sales person, integrated with Voice for Pest phone system.
- BaltokeyReal-time coaching platform showing agents the best things to say, automatically scoring 100% of calls, and alerting managers for coaching moments.
- BatonkeyPlatform allowing pest control and related home services companies to refer non-serviceable leads to each other and get paid for it.
- ConnectWisekeyIT solution provider for managing, supporting, and automating business operations with focus on relationships and innovation.
- CoalmarchkeyMarketing agency fueling growth for pest control and lawn care businesses through data-driven strategy and RealGreen/PestPac integrations.
- HappitukeyAI-enabled conversation analysis, agent scripting, and quality management platform for creating expert agents and outstanding customer experiences.
- DrivenkeyData integration platform that connects pest control software tools into individualized dashboards empowering team members with real-time KPI updates.
- RouteDashboardkeyData-driven growth platform through advanced business analysis reporting with VOIP integration for pest control businesses.
- FieldsterkeyPest control software with creative solutions for business operations including customer management, route optimization, and mobile features.
- FieldworkkeyFeature-rich, easy-to-use, and affordable pest control software with PCI compliance features, chemical tracking, and 14-day free trial.
- Infinity Business ServiceskeyRemote team management for pest control companies handling back office, admin, invoices, accounts receivable, customer service, and financial dashboards.
- GRIT PPOkeyPremium customer service ecosystem for pest control with live inbound call handling, human-assisted AI virtual CSR, and actionable call analytics.
- Pest SOSkeyContact center for pest control companies with agents logging directly into pest software to handle sales and service calls, set up subscriptions, and schedule technicians.
- QuacitokeyCustom software solutions combining technical expertise with business consulting for challenging business demands.
- ApruvkeyQuality assurance platform helping pest control operators document service quality, improve frontline performance, and build customer trust.
- ApplausekeyTeam performance platform using automated real-time incentives to motivate employees to grow reviews, sales, customer retention, and engagement.
- ServMan by WorkWavekeyEnterprise field services management with management, accounting, CRM, mobile interface, project and inventory tracking for HVAC, plumbing, electrical sectors.
- ServSuite by FieldRoutescoreCloud-based and mobile SaaS solution for field service operations with office management, route optimization, payment processing, and marketing capabilities.
- ZohokeyUnique and powerful software suite transforming the way businesses work, designed for all business sizes with privacy focus.
- ZendeskkeyBest-in-class customer service platform with AI-powered support experiences and advanced assistance tools.
- SprayekeyAll-in-one CRM software purpose-built for lawn care businesses specializing in chemical applications, including weed control and fertilization.
- Pest Control Business CoachkeyBusiness coaching service helping pest control owners build profitable, scalable businesses through clear systems and improved team accountability.
- Microsoft DynamicskeyAI-powered business CRM and ERP applications for adapting and innovating business processes.
- Microsoft OutlookkeyBusiness email and calendar platform keeping teams connected and organized.
- Microsoft TeamscoreCollaboration platform with faster, simpler, smarter, and more flexible communication tools integrated with Voice for Pest phone system.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Voice for Pest competitors and assessment
Company assessmentBroad incumbents
- RingCentral: Leading cloud UCaaS/CCaaS provider for SMBs and enterprises. Competes with Voice for Pest on the core VoIP phone system and contact center layer, but serves all verticals broadly rather than specializing in pest control/home services.
- Nextiva: Cloud communications platform targeting SMBs with VoIP, contact center, and AI features. Comparable to Voice for Pest's phone system + AI summarization/voice agent roadmap, though Nextiva sells across all industries rather than specializing in pest control.
- 8x8: Enterprise UCaaS and contact center provider offering cloud telephony, AI-powered analytics, and omnichannel routing. Competes with Voice for Pest's call center and AI SmartData+ capabilities at the higher end of the SMB market.
- Ooma: VoIP and unified communications provider for SMBs and consumers, including a home services business segment. Competes on the core phone system layer with Voice for Pest, though without Voice for Pest's pest-control-specific AI tooling.
- GoToConnect (GoTo): Cloud PBX and contact center solution from GoTo (formerly LogMeIn). Competes with Voice for Pest on VoIP and basic call center functionality for small and mid-sized businesses across industries.
- Vonage (Ericsson): Cloud communications platform providing VoIP, UCaaS, and contact center APIs. Overlaps with Voice for Pest's telephony and contact center offerings, particularly for businesses looking for programmable communications.
Direct peers
- MightyCall: Cloud-based phone system aimed at small businesses and entrepreneurs, with CRM integrations and call center features. Most comparable to Voice for Pest on the SMB VoIP tier, though MightyCall targets a broader small business audience.
- Aircall: Cloud-based VoIP and contact center designed for SMBs with strong CRM integrations (Salesforce, HubSpot, etc.). Closely comparable to Voice for Pest on the phone-system-plus-CRM-integration playbook, with a similar target customer profile in service businesses.
- Dialpad: AI-native VoIP and contact center provider with built-in call summarization, sentiment analysis, and AI voice agents. Most direct comparable to Voice for Pest's AI-powered phone system, though Dialpad sells horizontally rather than to pest control specifically.
Emerging players
- ServiceTitan: Field service management software platform for home services (HVAC, plumbing, pest control) that owns FieldRoutes and Aspire, both Voice for Pest integration partners. Adjacent competitor and partner that could expand into Voice for Pest's telephony/contact center layer as part of its home services suite.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Voice for Pest social profiles
Digital presenceVoice for Pest compliance and trust
Trust signalCompliance1 record
Voice for Pest financial estimates
Financial estimateRevenue estimate
Valuation estimate
Voice for Pest leadership team
Management profileNumber of profiles
Voice for Pest funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Voice for Pest M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Voice for Pest
What does Voice for Pest do?
Voice for Pest provides a VoIP phone system purpose-built for pest control operators and home services businesses, offering call recording, intelligent routing, CRM integrations, and AI-powered features such as call summarization, sentiment analysis, noise cancellation, and autonomous AI voice agents. The platform is sold via subscription and bundles additional communication tools including Auto-Dialer, Branded Calling ID, Texting, Video Assist, FieldMobile, and a Contact Center solution.
Is Voice for Pest a public or private company?
Voice for Pest is a private company. It is classified as corporate owned and is currently operating.
When was Voice for Pest founded?
Voice for Pest was founded in 1993. It employs 11 to 50 people.
Where is Voice for Pest based?
Voice for Pest is headquartered in Edison, United States, in the North America region.
How does Voice for Pest make money?
Three revenue lines are on record. Subscription Services are the primary driver. The others are additional Services and mobile SIM Services.
Who are Voice for Pest's main competitors?
Broad incumbents on record are RingCentral, Nextiva, 8x8, Ooma, GoToConnect (GoTo) and Vonage (Ericsson). Direct peers are MightyCall, Aircall and Dialpad. ServiceTitan is listed as an emerging player.
Does Voice for Pest have an API?
No public API is recorded for Voice for Pest.
What industry is Voice for Pest in?
Voice for Pest's product category is VoIP Business Phone Systems for Home Services. Its primary akta.pro industry code is BPAMACAC, Voice Calling (VoIP) Apps, with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its NAICS code is 56142 and its SIC code is 4813.