Voice for Pest

What Voice for Pest does

Voice for Pest is a vertical-specialized VoIP phone system and contact center platform purpose-built for the pest control and home services industry, operating as a brand under Affiliated Technology Solutions, Inc., a privately held Texas-incorporated corporation headquartered in Frisco, TX. The company's core product is a cloud-hosted VoIP phone system with native integration to more than 40 industry CRM platforms — including PestPac (which claims 60% of the top 100 pest control operators), FieldRoutes, Briostack, Aspire, Serviceminder, and RealGreen — making it the de facto phone system recommended by leading pest control software vendors. The platform spans a PCO Phone System (extensions, call recording, intelligent routing, internal chat), a Contact Center solution with unified channels and workforce management, and a Microsoft Teams Phone integration.

Layered on top of the phone system is a portfolio of proprietary AI products: x-rai Executive Dashboard (lead scoring, sentiment analysis, retention risk alerts), AI Summary Notes (automatic CRM call summaries), AI SmartData+ (elevated reports and sentiment alerts), AI Voice Agents (five autonomous agents covering receptionist, dispatch, outbound sales, inbound sales, and billing), AI Background Noise Cancellation, and enhancement modules including Auto-Dialer, Branded Calling ID, FieldMobile (mobile app + cellular plans), Texting Service, Video Assist, and CallSource-powered marketing analytics.

The company operates a subscription-based revenue model with quote-based, non-publicly-disclosed pricing and monthly billing. Distribution is direct via enterprise field sales and inside sales, supplemented by CRM vendor referrals. The stated deployment covers hundreds of home service locations nationwide with U.S.-based support spanning both coasts. The parent Affiliated Technology Solutions also operates sibling brands Voice for Turf (lawn care) and Voice for Pros (broader home services), extending the vertical-specialized playbook into adjacent industries.

Name

Voice for Pest

Legal name

Affiliated Technology Solutions, Inc.

Website

https://voiceforpest.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Voice for Pest is a vertical-specialized VoIP phone system and AI-powered contact center platform purpose-built for the pest control and home services industry, integrated with 40+ industry CRMs and deployed across hundreds of U.S. locations under parent Affiliated Technology Solutions, Inc.

Ownership category

akta.pro rank

Product category

VoIP Business Phone Systems for Home Services

NAICS

Telephone Call Centers (56142)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Voice Calling (VoIP) Apps (BPAMACAC)

akta.pro secondary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

Keywords

• VoIP phone systems
• Pest control communications
• AI call analytics
• Home services telephony
• CRM-integrated contact center

Headquarters

HQ city

Edison

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Services: Recurring subscription services for phone system access including mobile communication services, SIMs, web-based applications, technical support, and documentation. Charged on a periodic basis with Additional Services for supplemental features.
2. Additional Services: Additional or supplemental services charged in addition to fixed periodic subscription charges. Includes premium services and professional services such as consulting and on-boarding support.
3. Mobile SIM Services: SIM-based services for mobile connectivity, with SIMs provided by Affiliated Technology Solutions and licensed for use to access services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Voice for Pest provides a VoIP phone system purpose-built for pest control operators and home services businesses, offering call recording, intelligent routing, CRM integrations, and AI-powered features such as call summarization, sentiment analysis, noise cancellation, and autonomous AI voice agents. The platform is sold via subscription and bundles additional communication tools including Auto-Dialer, Branded Calling ID, Texting, Video Assist, FieldMobile, and a Contact Center solution.

Product overview

Voice for Pest offers a unified phone and contact center platform purpose-built for the home services and pest control industry. The core product is the PCO Phone System (VoIP), which provides foundational call management, recording, routing, and CRM integration. Built on top of this are two AI-powered analytics products — AI Summary Notes (which auto-generates CRM call summaries) and AI SmartData+ (which provides elevated reports, sentiment alerts, and retention risk indicators) — plus the x-rai Dashboard (complete AI executive platform combining call analysis, lead scoring, and sentiment detection). AI capabilities are further extended through AI Voice Agents (five autonomous agents for reception, dispatch, sales, and billing), AI Background Noise Cancellation (bi-directional audio noise removal), Auto-Dialer (outbound campaign management), Branded Calling ID (caller identification), Call Tracking & Marketing (analytics via CallSource), FieldMobile (smartphone call management), Texting Service (SMS/MMS), Video Assist (live video during calls), and Contact Center/Call Center solutions (omnichannel workforce management). The platform natively integrates with over 40 industry CRM and software platforms including PestPac, FieldRoutes, Fieldster, Fieldwork, Briostack, RealGreen, ServiceMinder, Salesforce, HubSpot, Microsoft Teams, and others.

Differentiator

Problem solved

Functional benefit

Brands

• AI Summary Notes: AI-powered call summary tool that automatically updates CRM with unbiased call summaries
• AI SmartData+
• AI Voice Agents
• X-Rai Dashboard
• FieldMobile
• Video Assist
• Auto-Dialer
• Branded Calling ID
• Texting Service
• ATS Contact Center

Products and services

• PCO Phone System
• Contact Center
• Call Center
• Teams Phone Integration
• AI Summary Notes
• AI SmartData+
• AI Background Noise Cancellation
• AI Voice Agents
• x-rai Dashboard
• Auto-Dialer
• Branded Calling ID
• Call Tracking & Marketing Analytics
• FieldMobile
• Texting Service
• Video Assist

Quantifiable outcome

• CSRs save 30-60 minutes per day with AI Summary Notes
• +5 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration40 records

AI capability11 records

Feature12 records

Partnerships

39 partnerships are on record, tiered core and key.

• PestPac by WorkWavecoreTechnology or IntegrationPestPac's robust and scalable platform powers PCOs of all sizes, providing business value through an unmatched breadth of software and services built for pest control. Deep integration with inbound customer account pop-ups and automatic noting.
• FieldRoutes (ServiceTitan)coreTechnology or IntegrationLeading cloud-based and mobile SaaS provider for field service businesses with office management, advanced route optimization, payment processing, and customer acquisition capabilities.
• BriostackcoreTechnology or IntegrationPest control management software with powerful, easy-to-use features that automate business operations and management of pest control services with focus on greater efficiency.
• Aspire Software (ServiceTitan)coreTechnology or IntegrationBusiness management software for landscape, commercial cleaning, snow & ice, and construction companies, helping contractors manage their businesses better.
• ServicemindercoreTechnology or IntegrationPlatform for managing and operating home services brands with 24/7 scheduling, branded proposals, targeted email campaigns, and franchise-focused automation.
• RealGreencoreTechnology or IntegrationOriginal software created by and for green industry professionals, helping lawn companies manage, scale and grow since 1984.
• EvolvecoreTechnology or IntegrationEnd-to-end pest control business management software for residential and commercial field service companies, supporting multi-branch, multi-service-line operations.
• Microsoft TeamscoreTechnology or IntegrationIntegration allowing home services businesses to leverage Teams features like auto message routing, conversation threading, and agent collaboration tools through the Voice for Pest phone system.
• HubSpotkeyTechnology or IntegrationCustomer platform connecting marketing, sales, and customer service with CRM integrations for lead management and customer tracking.
• SalesforcekeyTechnology or IntegrationCloud-based CRM software helping companies find prospects, close deals, and connect with customers at scale with full integration support.
• Oracle NetSuitekeyTechnology or IntegrationUnified business management suite encompassing ERP/Financials, CRM and ecommerce for more than 37,000 customers.
• MondagokeyTechnology or IntegrationChannel-centric company delivering branded and OEM-level software solutions to telephone system manufacturers with CRM integration focus.
• QuickBooks OnlinekeyTechnology or Integration#1 accounting software for small businesses providing time tracking, money management, and important business insights.
• CallSourcecoreTechnology or IntegrationManaged service providing comprehensive call tracking, ad source tracking, agent scoring, coaching, Google LSA management, and review response.
• Sameday.AIkeyTechnology or IntegrationAI-powered answering service that answers the phone and books appointments like a sales person, integrated with Voice for Pest phone system.
• BaltokeyTechnology or IntegrationReal-time coaching platform showing agents the best things to say, automatically scoring 100% of calls, and alerting managers for coaching moments.
• BatonkeyTechnology or IntegrationPlatform allowing pest control and related home services companies to refer non-serviceable leads to each other and get paid for it.
• ConnectWisekeyTechnology or IntegrationIT solution provider for managing, supporting, and automating business operations with focus on relationships and innovation.
• CoalmarchkeyTechnology or IntegrationMarketing agency fueling growth for pest control and lawn care businesses through data-driven strategy and RealGreen/PestPac integrations.
• HappitukeyTechnology or IntegrationAI-enabled conversation analysis, agent scripting, and quality management platform for creating expert agents and outstanding customer experiences.
• DrivenkeyTechnology or IntegrationData integration platform that connects pest control software tools into individualized dashboards empowering team members with real-time KPI updates.
• RouteDashboardkeyTechnology or IntegrationData-driven growth platform through advanced business analysis reporting with VOIP integration for pest control businesses.
• FieldsterkeyTechnology or IntegrationPest control software with creative solutions for business operations including customer management, route optimization, and mobile features.
• FieldworkkeyTechnology or IntegrationFeature-rich, easy-to-use, and affordable pest control software with PCI compliance features, chemical tracking, and 14-day free trial.
• Infinity Business ServiceskeyTechnology or IntegrationRemote team management for pest control companies handling back office, admin, invoices, accounts receivable, customer service, and financial dashboards.
• GRIT PPOkeyTechnology or IntegrationPremium customer service ecosystem for pest control with live inbound call handling, human-assisted AI virtual CSR, and actionable call analytics.
• Pest SOSkeyChannel Partner/ Reseller/ DistributorContact center for pest control companies with agents logging directly into pest software to handle sales and service calls, set up subscriptions, and schedule technicians.
• QuacitokeyTechnology or IntegrationCustom software solutions combining technical expertise with business consulting for challenging business demands.
• ApruvkeyTechnology or IntegrationQuality assurance platform helping pest control operators document service quality, improve frontline performance, and build customer trust.
• ApplausekeyTechnology or IntegrationTeam performance platform using automated real-time incentives to motivate employees to grow reviews, sales, customer retention, and engagement.
• ServMan by WorkWavekeyTechnology or IntegrationEnterprise field services management with management, accounting, CRM, mobile interface, project and inventory tracking for HVAC, plumbing, electrical sectors.
• ServSuite by FieldRoutescoreTechnology or IntegrationCloud-based and mobile SaaS solution for field service operations with office management, route optimization, payment processing, and marketing capabilities.
• ZohokeyTechnology or IntegrationUnique and powerful software suite transforming the way businesses work, designed for all business sizes with privacy focus.
• ZendeskkeyTechnology or IntegrationBest-in-class customer service platform with AI-powered support experiences and advanced assistance tools.
• SprayekeyTechnology or IntegrationAll-in-one CRM software purpose-built for lawn care businesses specializing in chemical applications, including weed control and fertilization.
• Pest Control Business CoachkeyTechnology or IntegrationBusiness coaching service helping pest control owners build profitable, scalable businesses through clear systems and improved team accountability.
• Microsoft DynamicskeyTechnology or IntegrationAI-powered business CRM and ERP applications for adapting and innovating business processes.
• Microsoft OutlookkeyTechnology or IntegrationBusiness email and calendar platform keeping teams connected and organized.
• Microsoft TeamscoreTechnology or IntegrationCollaboration platform with faster, simpler, smarter, and more flexible communication tools integrated with Voice for Pest phone system.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• RingCentral: Leading cloud UCaaS/CCaaS provider for SMBs and enterprises. Competes with Voice for Pest on the core VoIP phone system and contact center layer, but serves all verticals broadly rather than specializing in pest control/home services.
• Nextiva: Cloud communications platform targeting SMBs with VoIP, contact center, and AI features. Comparable to Voice for Pest's phone system + AI summarization/voice agent roadmap, though Nextiva sells across all industries rather than specializing in pest control.
• 8x8: Enterprise UCaaS and contact center provider offering cloud telephony, AI-powered analytics, and omnichannel routing. Competes with Voice for Pest's call center and AI SmartData+ capabilities at the higher end of the SMB market.
• Ooma: VoIP and unified communications provider for SMBs and consumers, including a home services business segment. Competes on the core phone system layer with Voice for Pest, though without Voice for Pest's pest-control-specific AI tooling.
• GoToConnect (GoTo): Cloud PBX and contact center solution from GoTo (formerly LogMeIn). Competes with Voice for Pest on VoIP and basic call center functionality for small and mid-sized businesses across industries.
• Vonage (Ericsson): Cloud communications platform providing VoIP, UCaaS, and contact center APIs. Overlaps with Voice for Pest's telephony and contact center offerings, particularly for businesses looking for programmable communications.

Direct peers

• MightyCall: Cloud-based phone system aimed at small businesses and entrepreneurs, with CRM integrations and call center features. Most comparable to Voice for Pest on the SMB VoIP tier, though MightyCall targets a broader small business audience.
• Aircall: Cloud-based VoIP and contact center designed for SMBs with strong CRM integrations (Salesforce, HubSpot, etc.). Closely comparable to Voice for Pest on the phone-system-plus-CRM-integration playbook, with a similar target customer profile in service businesses.
• Dialpad: AI-native VoIP and contact center provider with built-in call summarization, sentiment analysis, and AI voice agents. Most direct comparable to Voice for Pest's AI-powered phone system, though Dialpad sells horizontally rather than to pest control specifically.

Emerging players

• ServiceTitan: Field service management software platform for home services (HVAC, plumbing, pest control) that owns FieldRoutes and Aspire, both Voice for Pest integration partners. Adjacent competitor and partner that could expand into Voice for Pest's telephony/contact center layer as part of its home services suite.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/voiceforpest
• Facebookfacebook.com/voiceforpest
• LinkedInlinkedin.com/company/voice-for-pest

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voice for Pest