CareLink360
CareLink360 provides a digital health companion device and mobile app for aging adults, powered by its patent-pending ALBERTai AI/ML platform and distributed via home care agencies, senior living operators, memory care, and faith-based organizations on a subscription basis.
- Company typePrivate
- Founded2015
- HeadquartersFlemington, New Jersey, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What CareLink360 does
CareLink360, operated by Sociavi Company, a New Jersey corporation, is a digital health companion provider for aging adults founded in 2015 under the name Sociavi and rebranded to CareLink360 in 2020. The company sells a dedicated companion device paired with a mobile app that delivers two-way communication, engagement prompts, and health-adjacent features to seniors living at home or in senior living communities.
The product is built on ALBERTai, a patent-pending AI/ML platform that personalizes interactions and surfaces health-relevant signals, with vocal biomarker capabilities integrated through a partnership with Canary Speech and curated music and spiritual content delivered via a partnership with Coro Health. The company positions itself as HIPAA-compliant and operates with a small team of 1-10 employees based in Flemington, New Jersey.
CareLink360 monetizes through a hardware-anchored subscription: a $556 sign-up fee covering the device plus three prepaid months, followed by $119 per month. Go-to-market is B2B2C, targeting home care agencies, senior living operators (including one deployment across 58 communities in the Northeast United States), memory care providers, faith-based organizations, and individual families purchasing directly. The company reports "hundreds of aging adults" using the platform and has no disclosed external funding rounds.
CareLink360 firmographics
Firmographics- Name
- CareLink360
- Legal name
- Sociavi Company
- Website
- https://mycarelink360.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CareLink360 provides a digital health companion device and mobile app for aging adults, powered by its patent-pending ALBERTai AI/ML platform and distributed via home care agencies, senior living operators, memory care, and faith-based organizations on a subscription basis.
- Ownership category
- akta.pro rank
CareLink360 industry classification
Industry- Product category
- Senior Care Digital Health Platform
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (621610)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)
- akta.pro secondary industries
- Technology Assistance & Digital Support for Seniors (HSABAAAH), Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB)
Keywords
Where CareLink360 is headquartered
LocationHeadquarters
- HQ city
- Flemington, New Jersey
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CareLink360 business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations, Infrastructure
Revenue model
- Digital Health Companion Subscription: Monthly subscription model at $119/month with a one-time sign-up fee of $556 (includes 3 pre-paid months). The subscription provides access to the Digital Health Companion device, companion mobile app (iOS & Android) for unlimited family members and friends, and CareLink360 Brain Fitness programs.
- Hardware Device (Digital Health Companion): The CareLink360 Digital Health Companion is a physical device (standalone plug-and-play touchscreen) required to access the service. The device is bundled with the subscription. The $556 sign-up fee includes the hardware and initial prepaid subscription period.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly CareLink360 Subscription |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels7 records
CareLink360 product offering
Product offeringCore offering
CareLink360 sells a Digital Health Companion touchscreen device bundled with a monthly subscription that delivers video calling, photo sharing, medication and activity reminders, brain fitness programs, health education, and personalized Dynamic Care Plans for aging adults and their families. The platform also offers the proprietary ALBERTai AI/ML module for predictive health analytics, and is sold direct-to-consumer via the company website and through B2B channels including home care agencies, senior living communities, memory care operators, and faith-based organizations.
Product overview
CareLink360 offers a unified digital health companion platform designed for aging adults and their care networks. The core platform integrates video chat, photo sharing, medication reminders, health education, cognitive games, and personalized care planning. ALBERTai serves as the AI-powered module that generates an Aging In Place Score through predictive analytics, analyzing multiple health indicators including social isolation, ADL/IADL functioning, biomarkers, vital signs, remote patient monitoring, smart home data, and wearable outputs. The platform operates through an event-triggered system that automates care workflows and notifications. Additional modules include the Brain Fitness Program (cognitive games), Wellness Tools, Dynamic Care Plan, and Activity Reminders. Content partnerships with Canary Speech (vocal biomarkers) and Coro Health (music, faith content) extend the platform's capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- ALBERTai: Patent-pending AI and Machine Learning platform designed to analyze client, patient, and caregiver data from multiple health, wellness, and biomatrix sources for personalized health monitoring and care plans.
- Digital Health Companion
Products and services
- CareLink360 Digital Health Companion The flagship CareLink360 offering: a plug-and-play 15-inch touchscreen device paired with iOS and Android companion mobile apps, providing video calling, photo sharing, medication and event reminders, brain fitness programs, health education, Dynamic Care Plans, Virtual Social Therapy, and a HIPAA-compliant secure platform for aging adults and their care networks. Sold on a $119/month subscription with a $556 sign-up fee bundling the hardware device and three prepaid subscription months.
- ALBERTai ALBERTai is the proprietary patent-pending AI and machine learning platform offered to businesses that analyzes client, patient, and caregiver data from multiple health, wellness, and biomatrix sources to provide predictive analytics, timely interventions, and dynamically tailored care plans, including the ALBERTai Aging In Place Score metric for senior populations.
Quantifiable outcome
- Enables daily video check-ins and regular communication for long-distance family caregivers
- +3 more outcomes
Companies that use CareLink360
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles3 records
CareLink360 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability9 records
Feature6 records
CareLink360 partnerships and signals
Strategic signalPartnerships
36 partnerships are on record, tiered core and minor.
- Coro HealthcoreContent distribution partnership expanding engagement and wellness content for CareLink360 users. Coro Health provides music spanning eight decades, genre-based commercial-free radio stations, 1,000+ hours of spiritual content across seven faith traditions, 200+ classic Old-Time Radio shows, and Couch Concerts. This partnership enables CareLink360 to offer comprehensive engagement content supporting emotional wellness, cognitive stimulation, and meaningful daily routines.
- Canary SpeechcorePartnership with AI-driven vocal biomarker health company to support family caregivers and aging adults. Canary Speech provides real-time vocal analysis technology (as little as 40 seconds of speech) to enhance CareLink360's health monitoring capabilities. The partnership integrates speech digital biomarkers into CareLink360's platform for improved patient care and outcomes.
- Vital Options InternationalcorePartnership to support low-income aging adults through the 'I'll Pay It Forward' campaign. Vital Options International, a 501(c)(3) focused on advocacy, education, and support for patients, families, and care teams, collaborates with CareLink360 to combat isolation and loneliness among vulnerable aging populations globally.
- Actors Fund HomecorePartnership to bring health and wellbeing solutions to residents of the Actors Fund Home, a 5-star rated residence operated by the Entertainment Community Fund serving professionals from performing arts and entertainment. CareLink360 provides engagement tools and connectivity for residents.
- Shore HomeCare Services LLCcoreHome care agency partner led by Fernando Reinoso, providing in-home care services. Shore HomeCare Services distributes CareLink360 to clients as part of their care offerings.
- Care Right There Home Care ServicescoreHome care agency partner distributing CareLink360 to their clients to enhance care delivery and family connectivity.
- Cardinal Senior CarecoreSenior care agency partner integrating CareLink360 into their care service offerings.
- CarePalcorePartner led by founder Cindy Sim, describing CareLink360 as a priceless platform for helping remote caregivers stay connected to aging adults.
- Right at Home (Multiple Locations)coreNational home care franchise with multiple locations (Brooklyn NY, Chesterfield VA, Woodstock GA) partnering with CareLink360.
- Reading2ConnectminorCollaboration providing reading therapy content for CareLink360, supporting cognitive stimulation and emotional growth through literature for aging adults.
- Bridgetown Music TherapyminorMusic therapy partner contributing therapeutic music engagement content for aging adults using CareLink360.
- Keep In MindminorDementia education partner led by Ellen Belk, providing dementia education content and K.I.M. Academy Online Platform integration.
- Nana's BooksminorReading therapy partner providing literature-based content for aging adults through CareLink360.
- SilverTree Memory PartnersminorMemory care partner contributing specialized content and expertise for dementia care support.
- The DAWN MethodminorDementia care methodology partner providing person-centered care approach content for CareLink360.
- Harmony in DementiaminorDementia support partner providing music and engagement content tailored for dementia patients.
- Zinnia TVminorPartner providing video content for dementia care and engagement through CareLink360.
- Whole Person HealthminorHealth and wellness partner contributing holistic health content for aging adults.
- PhotaviaminorPartner providing photo and visual content for CareLink360 engagement.
- The Loop VillageminorPartner providing community connection and engagement content for aging adults.
- My Care FriendsminorCaregiving support partner providing content and resources for family caregivers.
- Keep In MindminorDementia education and support partner led by BC-DEd, CDP Ellen Belk.
- Inspired Care SolutionscoreHome care agency partner distributing CareLink360 to their clients.
- Amada Senior Care El PasocoreSenior care agency partner in El Paso, TX distributing CareLink360.
- A Special Touch In-Home CarecoreIn-home care agency partner distributing CareLink360 to clients.
- Life's At Home CarecoreHome care agency partner offering CareLink360 to their clients.
- Young at Heart Home CarecoreHome care agency partner distributing CareLink360.
- Aspire CaregivingcoreCaregiving agency partner offering CareLink360 to clients.
- Adelmo Family CarecoreFamily care agency partner distributing CareLink360.
- Compassionate Community CarecoreCommunity care agency partner offering CareLink360.
- Qualicare SF East BaycoreCare management agency partner in San Francisco East Bay distributing CareLink360.
- Medical Consulting and ManagementcoreMedical consulting firm partner offering CareLink360.
- No Place Like Home Senior ServicescoreSenior services agency partner distributing CareLink360.
- My Perfect Home Care ServicescoreHome care services partner offering CareLink360 to clients.
- Right Hand Senior CarecoreSenior care agency partner distributing CareLink360.
- Home Helpers Martinsburg, WVcoreHome care franchise partner in Martinsburg, WV offering CareLink360.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
CareLink360 competitors and assessment
Company assessmentDirect peers
- Aloe Care Health: Aloe Care offers a smart hub with voice-activated communication, fall/activity sensors, and a 24/7 emergency response service for older adults aging at home — directly comparable on connected-care hardware and remote monitoring for seniors.
- GrandPad: GrandPad offers a simplified, large-button tablet with family connectivity, video calling, photos, and curated content for older adults — the closest direct competitor to CareLink360's hardware+subscription senior companion device.
- Intuition Robotics (ElliQ): ElliQ is an AI-driven, always-on companion device for older adults living independently, offering proactive check-ins, reminders, video calls, and content — directly comparable to CareLink360's Digital Health Companion and ALBERTai.
- LifePod Solutions: LifePod provides a voice-first proactive care companion for seniors and their caregivers, delivering reminders, check-ins, and family connectivity — overlapping CareLink360's Virtual Social Therapy and reminder use cases.
- Konnekt Videophone: Konnekt sells a simplified, one-touch video phone purpose-built for seniors and care facilities, offering zero-touch call answering — directly comparable to CareLink360's plug-and-play, auto-answer touchscreen device.
Broad incumbents
- LogicMark: LogicMark manufactures medical alert and PERS devices for seniors, including pendant and in-home units — broader incumbent in elderly safety/connected care with overlap on remote monitoring for the aging population.
- Amazon Echo Show: Amazon's Echo Show smart displays deliver video calling, reminders, photos, and Alexa Plus conversational AI for older adults — a broader incumbent alternative that competes with CareLink360's core video/companion features at lower price points.
Emerging players
- Honor Technology: Honor is a tech-enabled home care platform serving agencies and family caregivers with software and workforce tools — comparable to CareLink360's B2B channel through home care agencies but anchored on workforce rather than a device.
- Constant Companion: Constant Companion provides an Alexa-based, always-on voice companion offering check-ins, reminders, and emergency response for seniors — an emerging voice-first alternative in the same digital companion category.
- Papa: Papa pairs older adults with companions for transportation, errands, and social connection, increasingly bundled with technology and health plans — comparable as a digital plus human companion care layer for aging adults.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
CareLink360 social profiles
Digital presenceCareLink360 compliance and trust
Trust signalCompliance3 records
CareLink360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareLink360 leadership team
Management profileNumber of profiles
Profiles14 records
CareLink360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareLink360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareLink360
What does CareLink360 do?
CareLink360 sells a Digital Health Companion touchscreen device bundled with a monthly subscription that delivers video calling, photo sharing, medication and activity reminders, brain fitness programs, health education, and personalized Dynamic Care Plans for aging adults and their families. The platform also offers the proprietary ALBERTai AI/ML module for predictive health analytics, and is sold direct-to-consumer via the company website and through B2B channels including home care agencies, senior living communities, memory care operators, and faith-based organizations.
Is CareLink360 a public or private company?
CareLink360 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CareLink360 founded?
CareLink360 was founded in 2015. It employs 1 to 10 people.
Where is CareLink360 based?
CareLink360 is headquartered in Flemington, New Jersey, United States, in the North America region.
How does CareLink360 make money?
Two revenue lines are on record. Digital Health Companion Subscription is the primary driver. The others are hardware Device (Digital Health Companion).
Who are CareLink360's main competitors?
Direct peers on record are Aloe Care Health, GrandPad, Intuition Robotics (ElliQ), LifePod Solutions and Konnekt Videophone. Broad incumbents are LogicMark and Amazon Echo Show. Emerging players are Honor Technology, Constant Companion and Papa.
Does CareLink360 have an API?
No public API is recorded for CareLink360.
What industry is CareLink360 in?
CareLink360's product category is Senior Care Digital Health Platform. Its primary akta.pro industry code is HLACAFAE, Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection), with a secondary code of HSABAAAH, Technology Assistance & Digital Support for Seniors. Its NAICS code is 624120 and its SIC code is 8082.