What Reviving does

Reviving, Inc. is a Delaware-incorporated, Mobile, Alabama-based private SaaS company that sells an AI-powered patient access intelligence platform to US healthcare organizations. The platform predicts no-show risk for each outpatient appointment using 200+ signals, then orchestrates confirmations, reschedules, and same-week waitlist recovery through coordinated AI agents (Ava for confirm, Leo for reschedule, Mira for recover) operating across more than ten communication channels with language-aware messaging. It plugs directly into major EHR systems (Epic, Oracle Health, athenahealth, eClinicalWorks, NextGen, Veradigm, MEDITECH Expanse) via marketplace listings and FHIR scheduling APIs, and connects outward to 48 partners spanning payer eligibility, non-emergency medical transportation, telehealth, communications infrastructure, and patient payments.

The product is modular, with five platform modules (Prediction, Communication/Engage, Scheduling/Recover, Telehealth, Care Pathways) plus supporting ROI Calculator and Recovery Planner tools. It is sold as a quote-based, annual-billing subscription scoped by organization size, provider count, and integration complexity, with separate implementation and service-level terms set in order forms. Distribution is enterprise-direct, combining field sales for large health systems and specialty groups with inside sales for mid-market practices and FQHCs, supported by content marketing, ROI calculators, webinars, and a trust-center workflow for BAA/DPA and SOC 2 Type II diligence.

The company targets six vertical segments — health systems, specialty practices, FQHCs and community health, payers and health plans, ACOs and risk-bearing groups, and self-insured employers — and lists reference customers that include Mayo Clinic, Cleveland Clinic, Kaiser Permanente, HCA Healthcare, CommonSpirit Health, Ascension, US Dermatology Partners, Texas Oncology, The US Oncology Network, Retina Consultants of America, AltaMed, Sun River Health, and Community Health Center, Inc. Reviving is founder-led by CEO Emily Carter with a small team (1-10 employees), has disclosed $630,000 of seed funding (Feb 2025), and is positioned for HIPAA, HITRUST CSF, and SOC 2 Type II compliance; it has no public revenue, no subsidiaries, and no disclosed institutional investors.

Name

Reviving

Legal name

Reviving, Inc.

Website

https://reviving.app

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Reviving is an AI-powered patient access intelligence platform that predicts outpatient no-show risk, automates multi-channel patient outreach, and recovers open healthcare appointment capacity for US health systems, specialty practices, FQHCs, payers, ACOs, and self-insured employers.

Ownership category

akta.pro rank

Product category

Healthcare Patient Access Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Patient access software
• No-show prediction
• Appointment recovery
• Healthcare access intelligence
• Outpatient scheduling

Headquarters

HQ city

Mobile

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription SaaS Platform: Software-as-a-service platform subscription for patient access intelligence. Commercial terms set in order forms including subscription fees, implementation charges, and usage allocations. Deployment scoped by organization size, number of providers, and workflow complexity.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Reviving offers an AI-powered patient access intelligence SaaS platform that predicts appointment no-show risk using 200+ signals, engages patients across 10+ communication channels, and recovers open appointment slots before empty rooms become lost revenue. The platform plugs directly into EHR systems (Epic, Oracle Health, athenahealth) and orchestrates multi-channel outreach via coordinated AI agents (Ava for confirm, Leo for reschedule, Mira for recover). It serves US health systems, specialty practices, FQHCs, payers, ACOs, and self-insured employers with HIPAA, HITRUST CSF, and SOC 2 Type II compliance.

Product overview

Reviving offers a unified patient access intelligence platform designed for outpatient healthcare operations. The core platform consists of integrated modules: Prediction (no-show risk scoring using 200+ signals), Communication/Engage (multi-channel patient outreach across 10+ channels), Scheduling/Recover (waitlist recovery and same-week slot filling), Telehealth (virtual visit bridging), and Care Pathways (population health integration). The platform is powered by coordinated AI agents (Ava, Leo, Mira) that automate appointment confirmation, rescheduling, and recovery workflows. Supporting tools include an ROI Calculator and Recovery Planner. Reviving integrates directly with major EHR systems (Epic, Oracle Health, athenahealth), payer systems, transportation partners, telehealth platforms, communication infrastructure, and payment processors to provide end-to-end access recovery orchestration.

Differentiator

Problem solved

Functional benefit

Products and services

• Reviving Platform Unified patient access intelligence platform that predicts no-show risk, orchestrates multi-channel patient outreach across 10+ channels, and recovers open appointment capacity before empty rooms become lost revenue. Runs alongside healthcare teams in real time, plugging directly into EHR systems (Epic, Oracle Health, athenahealth). Includes modules for Prediction, Communication/Engage, Scheduling/Recover, Telehealth, and Care Pathways, powered by coordinated AI agents (Ava, Leo, Mira). Sold to US health systems, specialty practices, FQHCs, payers, ACOs, and self-insured employers on an annual subscription with quote-based pricing.

Quantifiable outcome

• 150K+ appointments recovered in modeled programs
• +4 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration48 records

AI capability5 records

Feature8 records

Partnerships

48 partnerships are on record, tiered core, partner-ready, scoped and available.

• EpiccoreTechnology or IntegrationEpic connects to Reviving EHR integrations workflows so access teams can coordinate patient recovery without adding another manual reconciliation step. Supports appointment read and status writeback capabilities. Epic App Orchard listed partner.
• Oracle HealthcoreTechnology or IntegrationOracle Health connects to Reviving EHR integrations workflows with scheduling feeds and patient context capabilities. Oracle Video Visit also integrated for telehealth workflows.
• athenahealthcoreTechnology or Integrationathenahealth connects to Reviving EHR integrations with practice management and message context capabilities. Athena Marketplace listed partner.
• eClinicalWorkspartner-readyTechnology or IntegrationeClinicalWorks connects to Reviving EHR integrations workflows supporting appointment import and outreach routing.
• NextGen Healthcarepartner-readyTechnology or IntegrationNextGen Healthcare connects to Reviving EHR integrations with schedule sync and provider context capabilities.
• Veradigmpartner-readyTechnology or IntegrationVeradigm connects to Reviving EHR integrations for practice workflows and reporting capabilities.
• MEDITECH ExpansescopedTechnology or IntegrationMEDITECH Expanse connects to Reviving EHR integrations with enterprise scoping and status mapping. Currently in scoped implementation phase.
• FHIR Scheduling APIavailableTechnology or IntegrationFHIR Scheduling API supports Reviving EHR integrations via FHIR Appointment and FHIR Slot standards for interoperability.
• AvailityavailableTechnology or IntegrationAvaility connects to Reviving payer integrations for eligibility checks and coverage context workflows.
• Change Healthcarepartner-readyTechnology or IntegrationChange Healthcare connects to Reviving payer integrations for eligibility routing and claims context capabilities.
• TriZettoscopedTechnology or IntegrationTriZetto connects to Reviving payer integrations for payer exchange and program context workflows.
• CotivitiscopedTechnology or IntegrationCotiviti connects to Reviving payer integrations for quality program and gap intelligence workflows.
• Inovalonpartner-readyTechnology or IntegrationInovalon connects to Reviving payer integrations for risk analytics and population feeds.
• HealthEdgescopedTechnology or IntegrationHealthEdge connects to Reviving payer integrations for plan operations and member context capabilities.
• CAQHpartner-readyTechnology or IntegrationCAQH connects to Reviving payer integrations for provider data and administrative exchange.
• HEDIS Program FeedsavailableTechnology or IntegrationHEDIS Program Feeds connects to Reviving payer integrations for quality measures and care gaps visibility.
• Uber HealthavailableTechnology or IntegrationUber Health connects to Reviving transportation partners workflows for ride ordering and arrival status tracking to help patients get to appointments.
• Lyft HealthcareavailableTechnology or IntegrationLyft Healthcare connects to Reviving transportation partners for ride support and patient routing capabilities.
• Modivcarepartner-readyTechnology or IntegrationModivcare connects to Reviving transportation partners for NEMT coordination and eligibility workflows.
• Roundtrippartner-readyTechnology or IntegrationRoundtrip connects to Reviving transportation partners for ride orchestration and care-team visibility.
• Kaizen HealthscopedTechnology or IntegrationKaizen Health connects to Reviving transportation partners for NEMT programs and status sync capabilities.
• Access2CarescopedTechnology or IntegrationAccess2Care connects to Reviving transportation partners for transportation programs and escalation workflows.
• Ride Healthpartner-readyTechnology or IntegrationRide Health connects to Reviving transportation partners for population rides and care navigation.
• MTMscopedTechnology or IntegrationMTM connects to Reviving transportation partners for regional routing and manual fallback capabilities.
• Zoom for HealthcareavailableTechnology or IntegrationZoom for Healthcare connects to Reviving telehealth partners for virtual room and join link capabilities to support at-risk visit conversion to telehealth.
• Doxy.meavailableTechnology or IntegrationDoxy.me connects to Reviving telehealth partners for telehealth bridge and waiting room capabilities.
• Amwellpartner-readyTechnology or IntegrationAmwell connects to Reviving telehealth partners for virtual visit routing and provider context.
• Teladoc HealthscopedTechnology or IntegrationTeladoc Health connects to Reviving telehealth partners for virtual care network and eligibility workflows.
• Epic Video ClientavailableTechnology or IntegrationEpic Video Client connects to Reviving telehealth partners for EHR-native video and completion status tracking.
• Oracle Video Visitpartner-readyTechnology or IntegrationOracle Video Visit connects to Reviving telehealth partners for telehealth launch and visit context.
• Teams EHR ConnectorscopedTechnology or IntegrationTeams EHR Connector connects to Reviving telehealth partners for virtual room and enterprise governance capabilities.
• Twilio VideoavailableTechnology or IntegrationTwilio Video connects to Reviving telehealth partners for pre-visit test and patient support capabilities.
• TwilioavailableTechnology or IntegrationTwilio connects to Reviving communication infrastructure for SMS and voice outreach capabilities powering patient reminders and confirmations.
• SendGridavailableTechnology or IntegrationSendGrid connects to Reviving communication infrastructure for email deliverability in patient outreach workflows.
• MessageBirdpartner-readyTechnology or IntegrationMessageBird connects to Reviving communication infrastructure for SMS with global routing capabilities.
• Vonagepartner-readyTechnology or IntegrationVonage connects to Reviving communication infrastructure for voice and SMS capabilities.
• LanguageLinepartner-readyTechnology or IntegrationLanguageLine connects to Reviving communication infrastructure for language services and interpreter routing to support multilingual outreach.
• MyChart MessagingavailableTechnology or IntegrationMyChart Messaging connects to Reviving communication infrastructure for portal outreach and patient reply capabilities.
• WhatsApp BusinessscopedTechnology or IntegrationWhatsApp Business connects to Reviving communication infrastructure for international messaging with consent review workflows.
• Five9scopedTechnology or IntegrationFive9 connects to Reviving communication infrastructure for staff handoff and call queue capabilities.
• StripeavailableTechnology or IntegrationStripe connects to Reviving payment partners for payment links and checkout capabilities to reduce financial friction before care.
• Squarepartner-readyTechnology or IntegrationSquare connects to Reviving payment partners for payment collection and receipts capabilities.
• Waystarpartner-readyTechnology or IntegrationWaystar connects to Reviving payment partners for revenue cycle and eligibility context workflows.
• FlywirescopedTechnology or IntegrationFlywire connects to Reviving payment partners for patient payments and payment plans capabilities.
• RevSpringpartner-readyTechnology or IntegrationRevSpring connects to Reviving payment partners for patient statements and payment messaging.
• VisitPayscopedTechnology or IntegrationVisitPay connects to Reviving payment partners for payment plans and patient finance capabilities.
• Epic MyChart BillingavailableTechnology or IntegrationEpic MyChart Billing connects to Reviving payment partners for patient billing and portal payment capabilities.
• Oracle Patient AccountingscopedTechnology or IntegrationOracle Patient Accounting connects to Reviving payment partners for balance context and payment routing workflows.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Notable: Notable builds AI-powered automation for patient scheduling, outreach, and intake workflows at health systems, with a similar agent-based architecture. It is a meaningful emerging peer in automated access and pre-visit workflows.

Direct peers

• Solutionreach: Solutionreach focuses on patient engagement for specialty and ambulatory practices, including reminders, recall, reputation, and reactivation — overlapping with Reviving's specialty practice and recovery use cases.
• CipherHealth: CipherHealth delivers patient outreach, rounding, and post-discharge communication tools to health systems and ambulatory providers. Its multi-channel outreach and analytics overlap directly with Reviving's Communication/Engage module.
• Artera: Artera (formerly WELL) provides a patient communication and engagement platform used by health systems, specialty practices, and FQHCs for outreach, reminders, and scheduling. It is the closest direct competitor in multi-channel patient engagement with EHR-integrated workflows.
• Lumeon: Lumeon builds care orchestration and patient access platforms for health systems, automating scheduling, outreach, and pre-visit workflows. Its focus on orchestration over individual messages makes it a direct architectural peer to Reviving's coordinated AI agent approach.
• Phreesia: Phreesia offers patient intake, registration, and engagement solutions that integrate with major EHRs and target the same outpatient access workflows Reviving serves — including appointment reminders, check-in, and pre-visit outreach.
• Relatient: Relatient provides patient scheduling, reminders, and two-way communication across SMS, voice, and email for ambulatory and hospital-affiliated practices — a similar mid-market and specialty buyer profile to Reviving's inside-sales motion.
• PatientPop: PatientPop (Tebra) offers patient engagement, scheduling, and recall tools for independent practices and specialty groups, competing for the same specialty-practice and mid-market buyer segments as Reviving's inside-sales motion.

Broad incumbents

• athenahealth: athenahealth provides EHR, practice management, and patient engagement tools to ambulatory and specialty practices via its Marketplace. It is both a Reviving integration partner and a source of potential native competitive pressure.
• Epic Systems: Epic is the dominant US EHR and ships native patient engagement, scheduling, and AI-driven outreach features via Cheers, MyChart, and App Orchard. As a partner and potential competitor, it shapes Reviving's addressable market and integration economics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reviving